Reviews
Great Car Buying Experience
This was truly one of the best car buying experiences I have ever had. Connie was a great salesperson. She had the car I was coming to look at ready and quickly answered any questions I had. When it came to price negotiation I was very satisfied with how they did business and honestly, I have never been in and out of a dealership so fast. I purchased a used car and It was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to write. We appreciate your business and welcome to the Lou Sobh Honda Family. Chip Hill, Customer Relations Manager
Great Dealership and Salesperson
I purchased a CR-V in 2019 and 2020 since my original car was totaled. Bought both from Bijan who is a great Salesperson. I highly recommend him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Greg. Sounds like we took great care of you! Bijan does a great job for us. Thanks for the recognition. I will be sure he reads this! Have a great day and enjoy!! Chip Hill, Customer Relations Manager
Cheron is Always Pleasant
Cheron Brannigan is the best, most efficient and honest car dealer service employee I have ever dealt with. She is always willing to help and just makes car service an almost enjoyable experience. She is kind, professional and goes out of her way to make your experience as good as it can be. LOVE HER! Will only use Lou Sobh if Cheron is there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the nice comments on Cheron. She does a great job and I will be sure she reads this post. We appreciate your business and loyalty. Please let me know if I can ever be of assistance. Have a great day! Chip Hill, Customer Relations Manager
Heather is awesome!
Quick and simple with a great car wash! Always a good experience . Very professional and never any surprises. The facility is new and clean , awesome coffee and snacks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to write. Heather is awesome, that's for sure. She does an outstanding job. We appreciate your business. Have a great day and hope to see you back when the next service is due. Chip Hill, Customer Relations Manager
Cheron was very professional and courteous. Great first...
Cheron was very professional and courteous. Great first experience. She went out of her way to make sure that I was satisfied and I had good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great . We appreciate your comments. Cheron is awesome. Welcome to the Lou Sobh Honda Family. Chip Hill, Customer Relations Manager
2019 Pilot in for 20,000 service
Service was great along with service representative, Heather.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kind words Patti. We appreciate your business and welcome to the Lou Sobh Honda family. Chip Hill, Customer Relations Manager
THOMAS W ROGERS
RUSSELL DID AN OUTSTANDING JOB AND IS A GOOD AMBASSADOR FOR HONDA
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much! We appreciate the very nice comments. I will be sure Russell reads this post. Have a great day and welcome to the Lou SobhHonda Family
I was very pleased with the service technician and...
I was very pleased with the service technician and service on my van. They were very prompt in working on the car and answered all of my questions about what was repaired.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the nice comments. We appreciate your business. We will take great care of your car. Chip Hill, Customer Relations Manager
I was helped by Justin who was very nice and helped me...
I was helped by Justin who was very nice and helped me get the best service for my car when it needed an oil change. Not only did I get the best deals but the service was quick!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words Grace. we appreciate your business. Justin does a great job for us. Have a grteat day and see you next visit! Chip Hill, Customer Relations Manager
The service, wait area and advisors are always...
The service, wait area and advisors are always exceptional at Lou Sobh. The wait area is always filled with customers, but no one has to wait long for their service to be completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent review Jal! We appreciate your comments. Please tell your friends and relatives about us. We aill take great care of them for you! Chip Hill, Customer Relations Manager