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Lou Sobh Honda

(8,574 reviews)
Visit Lou Sobh Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 825-3607 (888) 825-3607
Used (888) 825-4729 (888) 825-4729
Service (678) 268-6075 (678) 268-6075

Reviews

(8,574 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Sobh Honda from DealerRater.

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Great Job!

The staff there was so helpful & very polite! I did not wait long for my cars services. It was quick & easy! The waiting area was really hospitable with drinks & snacks. So thoughtful on the staffs part. Also providing FREE WIFI was a plus. :) Thanks Guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Honda Odyssey

We had a pleasant experience with purchasing our Honda Odyssey at Lou Sobh. Everyone was friendly and helpful. Tony was diligent and patient throughout our experience purchasing the odyssey.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always attentive to every detail!

I'm not sure it's possible to convey my satisfaction with this dealership. As a woman, I rely on the dealership to take care of my car and advise me of what needs to be done and when. I also expect to be treated with respect and honesty. I'm never disappointed with any of these expectations at Lou Sobh Honda in Cumming. Thank you for always being professional, kind, understanding, and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent all around.

Everyone was an absolute pleasure to work with...especially Ted. Thank you for a good car leasing experience...much better than other dealer(s) in GA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service of Engine Problems

The Service Department did a great job of addressing the issues I had plus identified some new issues with power steering and rear transaxle that was leaking.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Honest and kind!

My air bags had a recall and I called to set up an appointment. Bonnie was so sweet and helpful. I’ve never been to a dealership to get work done on my car because I assumed it would a be way more expensive and b they’d tell me things that weren’t true. I got a rental for 24 hours and an oil change. Bonnie was wonderful and so was the rest of the team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best Car Buying Experience!

We negotiated a price for the Odyssey Touring but eventually bought the XLR with Nav and rear entertainment. Chris S. was able to offer us a great deal, better than another dealership in Alpharetta. It was one of the best car buying experiences! Thank you, Lou Sobh Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Came in for first service on my new Honda. Got an oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Dealershipm knowledgeable sales team

I visited this dealership couple of times and also interacted with the sales manager via mail and phone. Couple of points that sets this dealership apart from others 1. Always reachable and responsive to calls, and mails 2. Very transparent about pricing, vehicle features and how it stacks with other offerings and even competitors. 3. Very co-operative and willing to show as many vehicles as you ask for in all colors and trims available. I was looking for a CRV, but they were open to show me a PILOT, Odyssey, etc. And not just from outside, but the interiors, test drive, etc. 4. The entire team is very friendly and very approachable. Also very knowledgeable about the vehicle. They had answers for any question I had about the vehicle and were not just trying to wing it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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owner civic

the dealer provides great service in a timely way. would recommend this dealer to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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