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Lou Sobh Honda

(8,596 reviews)
Visit Lou Sobh Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 825-3607 (888) 825-3607
Used (888) 825-4729 (888) 825-4729
Service (678) 268-6075 (678) 268-6075

Reviews

(8,596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Sobh Honda from DealerRater.

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Tech assistance for a clueless senior citizen

Not only did I get a routine oil change using a coupon, a free car wash and a battery check, my service guy also showed me how to use Bluetooth so I can listen to audiobooks on my phone while driving! This guy is better than my grandkids when it comes to taking the mystery out of Bluetooth! Thank you Jane Rice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Prompt friendly service

Everyone was very pleasant and friendly. It has been a long time since I have bought a car and this whole process was very easy and stress free. Sean was great and very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Honda CRV

Andrea was very knowledgeable about the vehicle and not pushy. The experience was positive. I would recommend her to others. Bob in finance was very helpful and friendly also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First Service Appointment

Arrived before my appt and was treated great and timely!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service review

The service is always good. Advisor made sure to verify the vehicle needs. Service was really good, my vehicle drove better!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service department!

This is the best Honda service department I have been to. The staff are very professional, and knowledgeable in addition to offering excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service on Honda

Lou Sobh service department is excellent. I have worked with Justin and Heather. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easy Lease

I came to trade in my car and lease a new one. I contacted David earlier in the week. He walked me through everything I needed to do preemptively. We I arrived, he had everything ready. He handed me over to Tony who completed all of appropriate paperwork with me. From arrival to driving off the lot it took less than 2 hours. Quickest, Easiest and most stress free environment I have been in involving purchasing a new car. Impeccable Customer Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shannon McConnell takes care of the Miller family

In the past 6 months of moving to Cumming, I couldn't be happier with the service and care I am getting from Shannon McConnell and the team at Lou Sobh Honda. It is an older mini-van (2007) so it has needed a little love the past 6 months. Shannon has been great walking me through any problems with the car, how much it would cost and his recommendation. The repair work has been solid. It nice to find a service shop that will take care of your car when you are new to an area and having bought the car from any dealer in town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

It's always a great feeling bringing your car for service here. Chris is awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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