Reviews
Tech assistance for a clueless senior citizen
Not only did I get a routine oil change using a coupon, a free car wash and a battery check, my service guy also showed me how to use Bluetooth so I can listen to audiobooks on my phone while driving! This guy is better than my grandkids when it comes to taking the mystery out of Bluetooth! Thank you Jane Rice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt friendly service
Everyone was very pleasant and friendly. It has been a long time since I have bought a car and this whole process was very easy and stress free. Sean was great and very easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Honda CRV
Andrea was very knowledgeable about the vehicle and not pushy. The experience was positive. I would recommend her to others. Bob in finance was very helpful and friendly also.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
First Service Appointment
Arrived before my appt and was treated great and timely!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service review
The service is always good. Advisor made sure to verify the vehicle needs. Service was really good, my vehicle drove better!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service department!
This is the best Honda service department I have been to. The staff are very professional, and knowledgeable in addition to offering excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service on Honda
Lou Sobh service department is excellent. I have worked with Justin and Heather. Highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Easy Lease
I came to trade in my car and lease a new one. I contacted David earlier in the week. He walked me through everything I needed to do preemptively. We I arrived, he had everything ready. He handed me over to Tony who completed all of appropriate paperwork with me. From arrival to driving off the lot it took less than 2 hours. Quickest, Easiest and most stress free environment I have been in involving purchasing a new car. Impeccable Customer Service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shannon McConnell takes care of the Miller family
In the past 6 months of moving to Cumming, I couldn't be happier with the service and care I am getting from Shannon McConnell and the team at Lou Sobh Honda. It is an older mini-van (2007) so it has needed a little love the past 6 months. Shannon has been great walking me through any problems with the car, how much it would cost and his recommendation. The repair work has been solid. It nice to find a service shop that will take care of your car when you are new to an area and having bought the car from any dealer in town.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
It's always a great feeling bringing your car for service here. Chris is awesome!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase