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Lou Sobh Honda

(8,596 reviews)
Visit Lou Sobh Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 825-3607 (888) 825-3607
Used (888) 825-4729 (888) 825-4729
Service (678) 268-6075 (678) 268-6075

Reviews

(8,596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Sobh Honda from DealerRater.

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Wonderful Experience!

After doing much research, I narrowed my vehicle search down to two different auto brands. Hands down, Honda won my vote! Thanks Victor! The car buying experience was very smooth. He did an excellent job from describing all the different options to giving his personal attention to detail when demonstrating all the "techy" functions of my new vehicle making sure I understood how to use all items before leaving. (This 30yr. teacher loved that!) (He even gave us he cell# to call if any questions!) Victor even programmed my phone to the car before I left the lot. This type of personal service is truly appreciated. This will be my our first Honda, but now, certainly not our last! Love my CR-V EX-L with Navigation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

Lou Sobh Honda gave me a few hundred over KBB fair market value on my trade AND came down on their price without my asking! No high pressure sales and great people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oil Change in lickity split

Just needed an oil change and tire rotation. I was politely greeted upon my arrival and John had me back on the road in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

More than just an oil change

I brought my vehicle up for an oil change. Mike Blalock met me at my vehicle and asked how he could help. I mentioned the oil change, which he wrote up, and then I mentioned transmission was not as smooth as my 06 Odyssey. He mentioned a possible software upgrade which he then included on the work order. The check on my vehicle identified the need for the upgrade which then was subsequently made and which I could feel the difference after leaving the dealership. Mike kept me informed of the status on the order as he made many checks for me. He gave me a reason for the upgrade and the change would put my mind at ease. Thanks to Mike and the Lou Sobh Honda team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Above ordinary experience

Andrea and Josh provided my family an above ordinary experience! We had shopped a few dealers the past few days and either turned off by sales or couldn't find the right car. My husband is a local fireman and is usually on shift which left me looking at cars again with 3 kids under 7!!!! This team was so accommodating to me and my children....completly made me a lifetime costumer! On top of them going above and beyond to find the right car with all the specs I requested...All of this was done with smiles and no ugly looks about all the popcorn and crayons on their desks! Thank you Andrea and Josh!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Comfort buying

The sales team has always been wonderful during the buying purchase. They answer your questions and will work with anyone's situation. And if there are better options to consider, they have no problems pointing them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Another quality purchase from Lou Sobh Honda

Lou Sobh is hands down the best dealership I have ever dealt with. Sales Representative Chris Manikowski was outstanding and worked with me and finding the right vehicle. I will be back whenever the time arises to purchase/lease another vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service department

I love Hondas! They be ver break. Lou Sobh is one of four Honda dealerships that I've done business with but Lou Sobh Honda is the opitome of great service and professionalism. My service advisor is usually Heather Cullen. She is the Cat's Meow! Over the weekend I had a service problem with one of my tires and I contacted Heather, but found her unavailable. I had the pleasure of meeting Bonnie Massengillle and the service manager David Wilke. They were also incredible. I am an insurance adjuster and have seen the very best to the worst. I'm buying my next car from Lou Sobh Honda because of the many pleasant experiences. GREAT JOB LOU SOBH!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tala is a pleasure!!!

I enjoy the service I get at Lou Sobh Honda!! Tala Sar is a very knowledgeable advisor and I always make sure to seek him out for the great customer service he provides. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Special Treatment

I am recognized when I drive in by the message board above the service drive. The service writer calls me by my name beginning with Mr. He/She explains all the recommended services my car may need to be kept in tip top shape. I usually have the invoice from my previous visit so can verify what they are telling me. I am made to feel special and offered a seat in the waiting room or to get me a loaner car if the service will take too long. I appreciate all the service personnel at Lou Sobh from the Service Manager David to the porter who brings my car forward when the service is complete. I am so glad to be doing business with Lou Sobh Honda, we have two Honda cars and will buy our next one from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.