Reviews
Write a reviewPoor communication, bad service. Buyer beware.
They don’t respond. I’ve been wanting to drive from LA to Sacramento to buy a truck they have listed. I’ve called and emailed asking for info about any potential frame rust. They never respond. I’m a cash buyer, guess they don’t want my money.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Beware. Scam. Low class. Unprofessional.
Sales rep changed contract last minute to overcharge me $1,000.00. They said they will “give” me a warranty to compensate. Warranty is worthless. I called warranty company and they told me the value of my warranty is $250. Then had to contact CA Bureau of Automotive repair because check engine light turned on a few miles after purchase...catalytic converter failed. BAR made them cut a check for repairs. I show up for a scheduled meeting to pick up check and manager leaves 5 minutes before I got there in order to avoid me. Very unprofessional. They take advantage any way they can.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bait and switch
Sharing my car buying experience from a couple days ago. We found a car we wanted to buy and when we inspected the car, we noticed a missing weather stripping under the hood. Gustavo told me it wouldn't be more than $10 and was willing to send me one in the mail. I was happy with that arrangement and sat down with him to go thru the paperwork to buy the car. I asked if they would be willing to fill the car up with gas since the car was on empty with the gas light on. They told me they would not fill up the car and was only willing to put $10 dollars' worth of gas for me just enough for me to drive off the lot. I was okay with that since we liked the car. During the process, we found out the car only had 1 key and the other one was missing. I asked if they would deduct the cost of the second key from the purchase price. Gustavo went to talk to Vincent regarding the missing key. Gustavo comes back to let me know they will not budge on the price. I told them that's fine and I will still buy the car with 1 key. We continued to sign all the paperwork for the purchase of the car. We noticed the weather stripping was not on the document as promised. I inquired about it and Vincent came out to show me some printout of his cost and that he is not making his money on this car and that it is well below KBB. He told me that I could buy this car and flip it and make a lot of money on it. Not sure if his profit margin is razor thin or I was getting a good story. I told them that it was fine and would continue to buy the car since it was just another $10, I would have to spend to replace it. I told them I have never had a car buying experience where something was agreed upon and when sitting down to sign paper work that things were not as agreed upon. Especially something that only cost $10. I told them I would provide my feedback on my experience on yelp. Vincent got upset and told me he will not sell the car to me. I didn't like how I was treated and didn't want to get into an argument over the $10 or the car, so we left. It blows my mind that a business would walk away from a deal over $10 instead of making it right. Looking at some of the previous reviews on yelp, I could see this wasn't the first-time things were changed or forgotten off the bill of sale during the purchase. Be vigilant and review the purchase agreement before signing the paperwork if you do decide to buy a car from here.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Scam scam scam
SCAM SCAM SCAM I went here for a family suv and they lied about the car and also pulled a yo-yo scam( agreeing to a low sell price and say the first loan didnt go through only so they could up the price by thousands of dollars.They are very unprofessional and even made my wife cry because she went in to the office to cancel the warranty they forced us to buy, she was forced to leave there office without given the chance to sign
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Clint from El Dorado Hills
This is my 2nd Car purchased at A1 auto wholesale, I have worked with Brian both times. He really makes the experience very smooth and was out of there in about 30 minutes! Thanks Brian
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No return call
Contacted for information on a used jeep. They never contacted me back. I am still waiting and not so much of an email. I will not contact or buy a vehicle from here
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Used car
Great to work with. Very small lot and difficult to manage. Felt like a place and owner you could trust. Would use again for another vehicle. Dave Appleby
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A-1 auto wholesale experience
A-1 was the best buying experience ive encountered, and I was in the business for 20 yrs. no pressure ,just a very helpful and professional staff, brian was my salesperson but he also has management position with A-1. no fuss,just get er done attitude. even had car delivered after they checked out 1 concern on car,,lovin my focus, and will recommend A-1 TO EVERYONE,,THANKS FOR ALL THE HELP,,,,,Mike.G
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase