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Rudolph Volkswagen of El Paso

(351 reviews)
Visit Rudolph Volkswagen of El Paso
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–1:00pm
Sunday Closed Closed
New (915) 242-4433 (915) 242-4433
Used (915) 249-2782 (915) 249-2782
Service (915) 200-0036 (915) 200-0036

Inventory

See all 163 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2020.
Rudolph Volkswagen is El Paso's number one dealer in customer service selection and price. Visit us today for our current specials at 1-10 and Redd rd or online at rudolphvw.com

We make your car shopping experience fast fun and easy
Rudolph Vw will beat any price on a New Volkswagen

Service center

Phone number (915) 200-0036

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(351 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Amazing service!

Amazing service! And I highly enjoyed the space as I was waiting. Highly recommend Rudolph Volkswagen of El Paso.

Amazing service!

Amazing service! And I highly enjoyed the space as I was waiting. Highly recommend Rudolph Volkswagen of El Paso.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are happy to hear you had a great experience with us here at Rudolph VW! We appreciate your business and look forward to seeing you at your next visit! Desiree Lara Service Manager desireel@rudolphcars.com

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El trato fue perfecto pero estoy decepcionado por el

El trato fue perfecto pero estoy decepcionado por el problema que tengo y quiero hablar con el manejador de agencia

El trato fue perfecto pero estoy decepcionado por el

El trato fue perfecto pero estoy decepcionado por el problema que tengo y quiero hablar con el manejador de agencia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide your feedback. I am happy to hear that the customer service you received was great however, I understand there may still be an issue that needs to be addressed. I would like to help address your concerns.. Please send me a message with your contact information so that I can reach out to you to discuss your concerns in detail. Desiree Lara Service Manager desireel@rudolphcars.com

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Outstanding group, very professional at all times.

Outstanding group, very professional at all times. I have always had an excellent experience with the entire service team.

Outstanding group, very professional at all times.

Outstanding group, very professional at all times. I have always had an excellent experience with the entire service team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide your feedback. Here at Rudolph VW we strive to provide exceptional service at every visit and we are excited to hear that your experience with us is always excellent! Thank you for choosing Rudolph VW, we appreciate your business. Desiree Lara Service Manager desireel@rudolphcars.com

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Humberto is such a helpful person, he's always on top of

Humberto is such a helpful person, he's always on top of things and cares about my needs. He made sure I got the best deal on the car I wanted!

Humberto is such a helpful person, he's always on top of

Humberto is such a helpful person, he's always on top of things and cares about my needs. He made sure I got the best deal on the car I wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Rudolph Volkswagen of El Paso. Humberto and our team appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

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Long time customer at Rudolph VW.

Long time customer at Rudolph VW. First time I received the Run around and surly customer care form a Service Writer. Took a month to get any idea of goings on.

Long time customer at Rudolph VW.

Long time customer at Rudolph VW. First time I received the Run around and surly customer care form a Service Writer. Took a month to get any idea of goings on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate your business as a long time customer at Rudolph VW and I am sorry to hear that this visit did not meet your expectations. Quality customer service is our number one priority, I would like to discuss your visit in detail and see if we can address any issues you may still have. Please feel free to contact me directly at 915-845-8500 ext. 5018 or desireel@rudolphcars.com Desiree Lara Service Manager

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Excellent service, thank you for being what you are.

Excellent service, thank you for being what you are. You have a professional people for the customer service. Thank you

Excellent service, thank you for being what you are.

Excellent service, thank you for being what you are. You have a professional people for the customer service. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Armando, and it's great to hear about your excellent experience here at Rudolph Volkswagen of El Paso. Carlyle Meeks Service Director Carlylem@rudolphcars.com

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Good to do business with Rudolph, you listen, thank you

Good to do business with Rudolph, you listen, thank you guys, I’ll be back on my next purchase, Thank you.

Good to do business with Rudolph, you listen, thank you

Good to do business with Rudolph, you listen, thank you guys, I’ll be back on my next purchase, Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Volkswagen of El Paso. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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Excelente servicio, la atención desde front desk hasta la

Excelente servicio, la atención desde front desk hasta la entrega de la unidad fue muy buena

Excelente servicio, la atención desde front desk hasta la

Excelente servicio, la atención desde front desk hasta la entrega de la unidad fue muy buena

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Volkswagen of El Paso! Carlyle Meeks Service Director Carlylem@rudolphcars.com

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I am very happy with the customer service I received

I am very happy with the customer service I received there. Everyon is very friendly and really professional

I am very happy with the customer service I received

I am very happy with the customer service I received there. Everyon is very friendly and really professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience, Nelly! We sincerely value your business and look forward to your next visit. Carlyle Meeks Service Director Carlylem@rudolphcars.com

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Staff has positive attitude and professionalism.

Staff has positive attitude and professionalism. Great looking facility. you can see that everyone is on top of their game.

Staff has positive attitude and professionalism.

Staff has positive attitude and professionalism. Great looking facility. you can see that everyone is on top of their game.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Volkswagen of El Paso to be a positive one. Please don't hesitate to reach out if you need anything else. Carlyle Meeks Service Director Carlylem@rudolphcars.com

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