Rudolph Volkswagen of El Paso

4.4
(231 reviews)
Visit Rudolph Volkswagen of El Paso
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (915) 242-4433 (915) 242-4433
Used (915) 249-2782 (915) 249-2782
Service (915) 200-0036 (915) 200-0036

Inventory

See all 217 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2020.
Rudolph Volkswagen is El Paso's number one dealer in customer service selection and price. Visit us today for our current specials at 1-10 and Redd rd or online at rudolphvw.com

We make your car shopping experience fast fun and easy
Rudolph Vw will beat any price on a New Volkswagen

Service center

Phone number (915) 200-0036

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

4.4
(231 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Armando is a man of his word.

Armando is a man of his word. 3rd vehicle bought from him. Such a gentleman.

5.0

Armando is a man of his word.

Armando is a man of his word. 3rd vehicle bought from him. Such a gentleman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Cody, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Armando and our team, and we look forward to working with you again. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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5.0

Great experience in general, Frankie was very

Great experience in general, Frankie was very knowledgeable and provided all the right information, he clarified all doubts and my purchase was great!

5.0

Great experience in general, Frankie was very

Great experience in general, Frankie was very knowledgeable and provided all the right information, he clarified all doubts and my purchase was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Frankie! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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3.0

I believe that the dealer should be more proactive on

I believe that the dealer should be more proactive on helping customers to get a car loan if they anticipate that the service is going to take more than 24 hours.

3.0

I believe that the dealer should be more proactive on

I believe that the dealer should be more proactive on helping customers to get a car loan if they anticipate that the service is going to take more than 24 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Carlyle Meeks Service Director Carlylem@rudolphcars.com

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5.0

Very nice and attentive people.

Very nice and attentive people. They were very patient and responsive of all our questions.

5.0

Very nice and attentive people.

Very nice and attentive people. They were very patient and responsive of all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Rudolph Volkswagen of El Paso. We appreciate your business and hope to see you again soon! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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5.0

It,s a Goodyear agency that has diferente cars to sell

It,s a Goodyear agency that has diferente cars to sell And very Goodyear prices

5.0

It,s a Goodyear agency that has diferente cars to sell

It,s a Goodyear agency that has diferente cars to sell And very Goodyear prices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jose, Thanks for sharing your thoughts about your experience with Rudolph Volkswagen of El Paso. We appreciate your business and hope to see you again soon! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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5.0

Relied on VW's workmanship & teams expertise to care for

Relied on VW's workmanship & teams expertise to care for our vehicle. Feel safer out on the road with a good working car.

5.0

Relied on VW's workmanship & teams expertise to care for

Relied on VW's workmanship & teams expertise to care for our vehicle. Feel safer out on the road with a good working car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Rudolph Volkswagen of El Paso. Desiree and our team appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

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5.0

Great experience got my oil change in efficient time.

Great experience got my oil change in efficient time. Great experience, got my oil change, efficient time and also lunch

5.0

Great experience got my oil change in efficient time.

Great experience got my oil change in efficient time. Great experience, got my oil change, efficient time and also lunch

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Carlyle Meeks Service Director Carlylem@rudolphcars.com

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5.0

Trust dealership with car repairs.

Trust dealership with car repairs. Very professional At home service was really great & convenient for us when we couldn't go back with the vehicle. Staff was very understanding. The tech who changed the mirror was very patient & polite.

5.0

Trust dealership with car repairs.

Trust dealership with car repairs. Very professional At home service was really great & convenient for us when we couldn't go back with the vehicle. Staff was very understanding. The tech who changed the mirror was very patient & polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with Carlos and don't hesitate to let us know if we can be of further assistance. Carlyle Meeks Service Director Carlylem@rudolphcars.com

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5.0

It has always been a good experience.

It has always been a good experience. The dealership is clean and the employees very respectful. Will be a returning customer.

5.0

It has always been a good experience.

It has always been a good experience. The dealership is clean and the employees very respectful. Will be a returning customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Robert, Thank you so much for your excellent review! We are so glad that Melanie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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3.0

Customer service can improve Not very customer oriented

Customer service can improve Not very customer oriented Improve customer service so it is more customer oriented

3.0

Customer service can improve Not very customer oriented

Customer service can improve Not very customer oriented Improve customer service so it is more customer oriented

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Carlyle Meeks Service Director Carlylem@rudolphcars.com

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See all 231 reviews