Skip to main content

Gervais Lincoln, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (84 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–5:00pm 7:30am–5:00pm
Tuesday 9:00am–5:00pm 7:30am–5:00pm
Wednesday 9:00am–5:00pm 7:30am–5:00pm
Thursday 9:00am–5:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

EXCELLENT DEALERSHIP TO DO BUSINESS WITH WHEN SEARCHING

EXCELLENT DEALERSHIP TO DO BUSINESS WITH WHEN SEARCHING FOR A NEW OR USED CAR. GOOD PEOPLE...

EXCELLENT DEALERSHIP TO DO BUSINESS WITH WHEN SEARCHING

EXCELLENT DEALERSHIP TO DO BUSINESS WITH WHEN SEARCHING FOR A NEW OR USED CAR. GOOD PEOPLE...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

EXCELLENT DEALERSHIP TO DO BUSINESS WITH WHEN SEARCHING FOR A NEW OR USED CAR. GOOD PEOPLE...

Consumer response

HYBEV1 responded publicly on 2/03/24 10:59 PM EXCELLENT DEALERSHIP TO DO BUSINESS WITH WHEN SEARCHING FOR A NEW OR USED CAR. GOOD PEOPLE...

Show full review

Buying a car from Gervais Lincoln of Lowell, MA was an

Buying a car from Gervais Lincoln of Lowell, MA was an easy and enjoyable experience. They offered me a fair price for my trade-in, and I felt absolutely no pressure throughout the sales process. I've already recommended them to family members.

Buying a car from Gervais Lincoln of Lowell, MA was an

Buying a car from Gervais Lincoln of Lowell, MA was an easy and enjoyable experience. They offered me a fair price for my trade-in, and I felt absolutely no pressure throughout the sales process. I've already recommended them to family members.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Never again!

Not happy at all, buying experience was ok. Service department is horrible, chain of command is horrible. Who sells a car with rims that are basically destroyed from hitting curbs, then you ask if they can fix or replace and there reaction is you can't find a car for this price with good rims. Nope never again!

Never again!

Not happy at all, buying experience was ok. Service department is horrible, chain of command is horrible. Who sells a car with rims that are basically destroyed from hitting curbs, then you ask if they can fix or replace and there reaction is you can't find a car for this price with good rims. Nope never again!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

I have worked with Gervais Lincoln for quite some time

I have worked with Gervais Lincoln for quite some time and have always had excellent service. I could have purchased my new Lincoln at a NH dealership and now had to deal with getting my own inspection sticker. However, I have been in the NH dealership and there is nowhere the attention you receive at Gervais. The guys in service are great, Sovath is great. A seamless buying experience.

I have worked with Gervais Lincoln for quite some time

I have worked with Gervais Lincoln for quite some time and have always had excellent service. I could have purchased my new Lincoln at a NH dealership and now had to deal with getting my own inspection sticker. However, I have been in the NH dealership and there is nowhere the attention you receive at Gervais. The guys in service are great, Sovath is great. A seamless buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Show full review

The staff at Gervais Lincoln are very easy to work with...

The staff at Gervais Lincoln are very easy to work with and have excellent quality cars

The staff at Gervais Lincoln are very easy to work with...

The staff at Gervais Lincoln are very easy to work with and have excellent quality cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

This dealership is very helpful, not aggressive. Want to...

This dealership is very helpful, not aggressive. Want to work with you. They are excellent!

This dealership is very helpful, not aggressive. Want to...

This dealership is very helpful, not aggressive. Want to work with you. They are excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

POOR SERVICE AND CAR STILL ISN’ RIGHT SMELLS LIKE

Have Brought my Lincoln back several times and they still haven’t remedied the rotten egg smell and now the car has electrical issues and the service gentleman is very ummm rude .. car is still under warranty and they didn’t offer a loaner … poor service …and the vehicle obviously has issues and they could care less …quite the luxury car…

POOR SERVICE AND CAR STILL ISN’ RIGHT SMELLS LIKE

Have Brought my Lincoln back several times and they still haven’t remedied the rotten egg smell and now the car has electrical issues and the service gentleman is very ummm rude .. car is still under warranty and they didn’t offer a loaner … poor service …and the vehicle obviously has issues and they could care less …quite the luxury car…

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

Family owned and family run. Pays great attention to...

Family owned and family run. Pays great attention to customer service and details! Highly recommend.

Family owned and family run. Pays great attention to...

Family owned and family run. Pays great attention to customer service and details! Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Show full review

Robert Maida

Greatly appreciated the great repair work as they took the time to get it perfect

Robert Maida

Greatly appreciated the great repair work as they took the time to get it perfect

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Gervais Lincoln, Lowell, MA

The sales process was easy and efficient. The salesman was attentive and knowledgeable.

Gervais Lincoln, Lowell, MA

The sales process was easy and efficient. The salesman was attentive and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 84 reviews