Gervais Lincoln, Inc.

4.7 out of 5 (4.7) 33 reviews

Dealer on Cars.com since February 2016

Currently in stock!

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Today's Hours

Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 4:00 PM
Sun Closed
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 3:30 PM
Sun Closed

Reviews

4.7 out of 5 4.7
33 lifetime reviews.
  • service of Lincoln MKZ
    October 22, 2017

    COMPETENT AND PROFESSIONAL . MET ALL MY SERVICE NEEDS FOR THE VEHICLE AS DISCUSSED AND THE CAR WAS EVEN WASHED AND VACUUMED. PLEASED THE CURTSEY VEHIC...LE WAS ALSO PROVIDED.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good Morning Mr Hegde Thank you for the kind words and we are very happy that we were able to meet all of your needs. Would it be possible for you to... change the Star rating for us to a 5 to match your kind words. Thanks again Your team at GERVAIS Lincoln


  • 5.0 out of 5
    Gervais Lincoln Review
    April 2, 2018

    Service was great as usual though there was a miscommunication between parts who forgot to let service know part was in. Repair delayed a week and cu...stomer had to call for status of part.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Linda, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anyth...ing else we can do for you! Safe travels!


  • 5.0 out of 5
    Gervais Lincoln
    March 22, 2018

    Top rate customer service. Pleasant, professional staff. Well informed of services rendered.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Barbara, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever any...thing else we can do for you! Safe travels!


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Service Reviews

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 17 Offers on 8 Models

About Our Dealership

Dealer on Cars.com since February 2016

Gervais Lincoln located in Lowell, MA is proud to be a premier Lincoln dealership in the Lowell, MA area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none.

Whether you need to purchase, finance, or service a new or pre-owned Lincoln, you've come to the right place. Use the website new car shopping tools to assist you in finding the perfect new vehicle, or search our inventory to find a great deal on a low-mileage pre-owned vehicle. Plus, you can check out the current online specials and promotions that change all the time!

"Delivering Deals Since 1961"
Gervais Lincoln, Inc.
24 Reiss Ave Lowell, MA 01851
New (866) 950-3199
Used (877) 437-6944
Service (877) 691-3277
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