Kia of Dartmouth

I just bought my used Lexus from Tiffanie here. The process was completely seamless. Marissa in finance was amazing as well ! Would recommend this dealership to anyone looking to buy used or new vehicles.

I just brought a new 2025 Seltos . My husband and I was driving by Kia and as I look the light blue color caught my eye. I told my husband lets go see that car at KIA. I love the color. the salesman Mr. Brady and finance lady were awesome. We have been leasing from them for years. We loved their KIA Sportage. We brought the last one, thought it was our forever car. Well until I saw the beautiful light blue color SELTOS...

My husband and I have been leasing from KIA of Dartmouth for years. Love their KIA Sportage. One day as we drove by KIA I saw this awesome color car in their lot. I told my husband that's our next and forever car. We brought the new 2025 Seltos the light blue one love the color love the car. The salesman Mr. Brady and the finance lady were awesome.

Bought my second kia sportage here and once again the process was easy. Tiffanie was fabulous very knowledgeable and professional.

They made my car buying experience easy. This is my second purchase from them I highly recommend them. Thanks Tiffanie!!

Keith was very helpful in getting me a monthly payment I was comfortable with for a new vehicle, an to also help in getting me out of my current lease, very much recommend Kia Dartmouth!

I am writing to bring attention to a serious issue regarding my 2020 Kia Sorento, which I purchased brand new from Kia of Dartmouth in December 2019. Like many others, I have experienced severe engine problems commonly associated with this model, including excessive oil consumption and engine failure—issues that have resulted in recalls and several settled and ongoing class action lawsuits. Unfortunately, my VIN number was not included in those recalls, and I was therefore not included in the lawsuit. Nonetheless, I am experiencing significant engine issues. Despite my vehicle being covered under Kia's 10-year/100,000-mile powertrain warranty (with fewer than 70,000 miles on the odometer), Kia is refusing to replace the engine due to a lack of documentation for five years of oil changes. While this may be a written requirement, it was never clearly communicated at the time of purchase. I find this policy unreasonable given the known defects with these engines. It is highly unethical—and should be illegal—to sell a vehicle with recognized engine issues. I have completed the oil consumption test with Kia of Dartmouth. They will not move forward with the chamber cleaning, as they cannot verify my service documentation, and have since dismissed me as a customer after I began bringing awareness of this issue to the public. I am now stuck in limbo with a car that cannot be driven more than 1,000 miles without adding oil. I had a 6,000-mile road trip planned for this summer, which I can no longer safely take my family on. Regardless of where my car was serviced, this is a known and recognized manufacturer defect. All Kia Sorentos should have been recalled, or at minimum, all should be covered under warranty as this is clearly a manufacturer defect and in no part user error, regardless of service records. My vehicle now loses a significant amount of oil in under 1,000 miles and is unsafe to drive. Kia has refused not only to cover the additional tests needed to confirm the required engine replacement, but also to provide a rental vehicle—leaving me and my family in a dangerous and unfair situation. As a veteran and a parent to a legally blind daughter, the lack of a reliable and safe vehicle is a serious concern. This is not an isolated incident. There are literally tens of thousands of Kia owners who, like myself, have experienced various engine issues and have been denied diagnostic tests and repairs. Kia seems to feel this practice is normal and acceptable. Why should we as consumers be forced to accept unethical and substandard service? A product was sold and marketed as a reliable and safe car, yet Kia themselves know this to be false. There is substantial evidence supporting the faulty, defective engines Kia uses in their vehicles. Why is this being allowed to continue? Why are we being told this is acceptable? Kia has gone above and beyond to avoid responsibility and instead places all blame on the consumer. Thousands of owners—even those with complete service documentation—have been denied repairs. I myself have been dismissed from my dealership, and my emails and phone calls to corporate have gone unanswered. I urge Kia to do the right thing and stand behind their product. I urge Kia to uphold their 10-year/100,000-mile warranty unconditionally. I have reported the safety concern to the NHTSA for investigation and recall of all Kia Sorentos. I have already submitted a claim with the Attorney General and the Better Business Bureau. I have contacted several news channel investigation teams and posted a testimonial video on social media. The video is gaining popularity, and many people have commented, sharing the exact same story. I will continue to bring visibility to this issue until Kia rectifies this for not only myself, but for the thousands of others who are also victims. Thank you for helping spread my story. Jenn Gropman

Great dealership Dave is a great guy no pressure answers all your questions makes your experience so simple highly recommend

Easy and stress free experience. This is my third new Kia I have bought from them and I have never had a problem. I definitely recommend anyone to purchase I vehicle from them. The service department is very good also.

They were pleasant and friendly and also tended to all my needs for the used car I wanted to purchase