Kia of Dartmouth

Kia of Dartmouth Deceptive Sales Practice Avoid at All Costs! - I brought my daughter and wife to Kia of Dartmouth MA after seeing a preowned 2010 Subaru... Impreza online for sale for my daughter. Before I drove there I called and confirmed with their internet saleswomen Heidi Leite that the car was still available and she said come down to see her. When we arrived we were greeted by Keith Brady and we told him we were here to see Heidi about the 2010 Subaru Impreza car. Keith said no problem I can assist you and he directed us to his desk and we started discuss the car. We then took the car for a test ride Keith was great to talk with and gave us good insight on the car. We decided we wanted to make an offer and that is when things got absolutely crazy. The sales manager Richard Pacheco came over and confirmed our offer and asked us to sign an offer sheet and we give a credit card as a down payment and we shook hands. My family and I were all excited as this purchase was for our daughter and were prepared to take ownership of the car. When things slowed down meaning the sales team was at the front desk we asked what is going on the Richard said his boss is finalizing the offer. We found out without our knowledge Richard told another sales person to go over and grab the keys from Keith’s desk and that sales person took an older couple out for a test drive with the 2010 Subaru Impreza we just thought we bought. Although we came to an agreement Richard decided to pull a fast one and tried to pin us against the other couple to create a bidding war. We caught Richard in a lie as we figured out the situation after seeing the older couple outside of the internet office and Richard and Keith tried to cover up that Richard’ boss was reviewing the sale. We confronted Richard and we told this is unethical and walked out of the showroom. Keith and Richard tried to make us stay until the test drive was over but we knew better to trust this unethical sales team. Keith definitely realized this was not right and rolled his eyes at what Richard was trying to do and cover up. We agreed to terms shook hands but they Kia or Dartmouth MA sales manager Richard Pacheco tried to get a better deal after our deal was confirmed. Then for a final kicker Keith called us back on the way home 10 minute later and asked us if we wanted to buy the car for $500 more than the agreed price. I think you all know what we said and I strongly suggest to all to avoid this dealership as you can’t trust the sales team here. I could not have made this up as this was worst experience in buying car!

Great service. No hagglung, no hassle. I told them which car I had seen online and was interested in. They verified it had the features I requested... and let me test drive it. No upselling or switching. Just attentive service.

Just wanna say thank you to Keith lourenco and josh brags for getting me into a new Kia Forte. I was actually looking for a used car and they were able... to get me into a new one! Great job guys!

David Deoliveira was highly recommended to me. I called him and told him I wanted lease. We scheduled appt. I went there and left on new 2018 optima. If... you in the market for car go see him

Had a Great experience. Great place to do business. go see Noor if you're looking for a car. He was straight forward and was honest the whole time.

Dealer has misleading price on all the used car search engines as marketing tactic to get the "Great Deal" rating on all those sites and get... you into the dealership. Actual price is $1000 more than what you'll see online. Scroll WAY DOWN to the end of the dealer's website and it says, "...reflects $1000 cash down or trade. In other words, the price highlighted on the page is REALLY the price AFTER you give them $1000. I went to other dealers and their prices were what was advertised (or lower). The dealer I ended up buying the car from, was upfront about the price and got my business because they were honest. Kia of Dartmouth could have gotten my money, but instead got a bad review.

I walked into the dealership with low expectations. Dave Beard approached me, I told him my abysmal situation with my credit and no possibility of a down... payment. He took me in and looked up cars that fit my expectations. He then showed me the most awesome SUV that he said would best fit my personal financial situation. I loved it immediately and then he said, "let's go and make it yours". We went back into the dealership and a couple hours later I drove off with my new SUV. I never thought that it would be possible that I would have a new SUV that day. He made it possible. He is my hero. I am forever grateful. He changed the impression I had of car salesman forever. I will recommend him to all my friends that are looking to buy a new or used vehicle. He deserves a raise! He is awesome. He also called me today to just check in, so cool. Thanks again.

It took a couple of hours. I left with the car the same day. They were very professional and courteous. They gave me the car at the price I wanted and... checked up on me to ensure I was happy.

Not you usual typical dealership where they play games and trying to rip people off. A young gentleman named Noor approached me with kindness and respect.... me and my wife felt very comfortable. long story short we ended up buying the car and it was a great experience dealing with the staff at Kia of Dartmouth.

Good dealership to deal with. They helped me to buy the car I liked. I liked my experience with Kia of Dartmouth. Will recommend them.