Prize Auto

*BUYER BEWARE* I purchased a 2014 Lincoln MKZ from Prize Auto in November. The vehicle had Virginia safety Inspection in October. I live in Pennsylvania, so after the title was transferred I had to get a PA inspection. When it was inspected, the shop found that 3 of the tires failed inspection. The front two were worn on the inside to the secondary rubber due to a very poor alignment. One of the rear wheels had a gouge in the side wall. There was also a leak in the exhaust, a bulge on one of the brake lines, and a missing hold-down for the battery. All of these issues should have been recognized during the VA inspection and corrected to pass. It ended up costing $2,000 to fix issues that should have been corrected before selling. If you are looking at a vehicle, have it checked out by a reputable mechanic because they appear to be using a shop that will fraudulently pass VA safety inspections. When I was looking at vehicle I noticed that the passenger seat adjustment controls were broken. The salesman agreed that Prize Auto would purchase the part to replace this, and mail it to me. After a month of calling and them repeatedly saying that they were “looking into it" they said that since I didn’t have this in writing they were not going to replace it. This dealership is low quality, fraudulent, and scammy. I would not recommend purchasing a vehicle from here.

If you have a family and a tight budget, read on. Purchased a car from Prize Auto in August ’22, by December ’22 the car was completely dead and undrivable (engine failure). Any used car purchase carries risk, and we were fully prepared to make necessary repairs (which included a new starter, transmission fluid flush and new tires all within the first four months), but for the engine to fail mere months after purchase is a disaster. We reached out to Prize Auto to see what they could do to help, and the response was absolutely nothing. This car left our children stranded over and over again and was unsafe to drive from the moment we drove it off the lot and is now an expensive pile of junk sitting in a repair lot. If you value your family’s safety and cannot afford to purchase a car that will be useless less than 6 months after purchase, do yourself a favor and look elsewhere for a vehicle.

Good guys that car is awesome I’m thinking my friends and family told that dealer everything welcome everyone it’s good to see you guys tomorrow

This was my first time at Bob Ruth Ford. Great experience. Found what I was looking for. Brandon was great and gave me plenty of options! Would highly recommend!

Purchased used car here. Great service vert nice staff. Would definitely recommend Prize auto if youre looking forward to buying a car. Happy with prize auto.

Excellent customer service and very knowledgeable. Juan and Alex are personable and straightforward. I would definitely come back and do business with this company again.

Outstanding service from a awesome staff no we're better to get a car.

Very helpful and professional staff. They answered every question and were friendly.

Excellent car buying experience and customer service. This is the third car we have purchased from Prize and wouldn't go anywhere else.

Very friendly and personable staff! It was so nice meeting all of them. They go the extra mile to make sure you are happy with your purchase. There are no high pressure sales tactics either, which is something I really appreciated, and I believe they are honest and fair. I love my car, and think the price I paid for it was very reasonable. I like the fact there is no haggling over the price. Also, there is a good selection of vehicles on the lot, and they all come with a Carfax report which was a big help to me. I highly recommend this dealership.