Reviews
In nearly 5 years of owning this car, only routine
In nearly 5 years of owning this car, only routine maintenance has been needed. The service department of this dealership is excellent and staffed by friendly and knowledgeable people.
In nearly 5 years of owning this car, only routine
In nearly 5 years of owning this car, only routine maintenance has been needed. The service department of this dealership is excellent and staffed by friendly and knowledgeable people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly service, my service advisor Desmon Baker took
Friendly service, my service advisor Desmon Baker took really good care of me and my vehicle. I was in and out, no problems just the way I like it!
Friendly service, my service advisor Desmon Baker took
Friendly service, my service advisor Desmon Baker took really good care of me and my vehicle. I was in and out, no problems just the way I like it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The dealer we delt with was great.
The dealer we delt with was great. He was very knowledgeable of the vehicle we looked at and assisted my daughter with setting the vehicle up. I will do all my business with Rivertown Toyota from now on
The dealer we delt with was great.
The dealer we delt with was great. He was very knowledgeable of the vehicle we looked at and assisted my daughter with setting the vehicle up. I will do all my business with Rivertown Toyota from now on
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
3 hours to change a battery.
3 hours to change a battery. They did not know how to change one. They all just stood around. Bunch of dummies. I kept asking people to check on it & that did no good
3 hours to change a battery.
3 hours to change a battery. They did not know how to change one. They all just stood around. Bunch of dummies. I kept asking people to check on it & that did no good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out regarding your recent concerns with your service visit. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Cooper Carmichael, Service Director ccarmichael@group1auto.com
Rivertown Toyota has been a really nice experience for
Rivertown Toyota has been a really nice experience for me. I've been a satisfied customer. Please keep up the good work. Desmond Baker, my Service Representative really impressed me.
Rivertown Toyota has been a really nice experience for
Rivertown Toyota has been a really nice experience for me. I've been a satisfied customer. Please keep up the good work. Desmond Baker, my Service Representative really impressed me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Although my vehicle was not purchased there nor is it a
Although my vehicle was not purchased there nor is it a Toyota, Tre and his team in the service department accommodated my needs in a very friendly and timely manner.
Although my vehicle was not purchased there nor is it a
Although my vehicle was not purchased there nor is it a Toyota, Tre and his team in the service department accommodated my needs in a very friendly and timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent facility for sales and service.
Excellent facility for sales and service. Friendly competent staff that provides great customer service in a timely manner. Arrived at appointment time had a short wait till service writer was free clear explanation of what was to be done estimated cost and time required
Excellent facility for sales and service.
Excellent facility for sales and service. Friendly competent staff that provides great customer service in a timely manner. Arrived at appointment time had a short wait till service writer was free clear explanation of what was to be done estimated cost and time required
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast service with scheduling and repairing my Toyota
Fast service with scheduling and repairing my Toyota Venza. Staff was awesome. Great customer service
Fast service with scheduling and repairing my Toyota
Fast service with scheduling and repairing my Toyota Venza. Staff was awesome. Great customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Rich was prompt and present and had very clear
Rich was prompt and present and had very clear communications! Dealership was clean and friendly service can be found everywhere. I?ll definitely be back for future services.
Rich was prompt and present and had very clear
Rich was prompt and present and had very clear communications! Dealership was clean and friendly service can be found everywhere. I?ll definitely be back for future services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was done in a timely fashion.
It was done in a timely fashion. If they didn?t have the part, they would ask me if I needed to order the part or go to AutoZone.
It was done in a timely fashion.
It was done in a timely fashion. If they didn?t have the part, they would ask me if I needed to order the part or go to AutoZone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase