Rivertown Toyota

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Rivertown Toyota Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2020

Welcome to Rivertown Toyota in Columbus, GA - Serving Phenix City, Auburn, and La Grange

...



Toyota takes you places and Scion moves you. Together, we want to see what's possible. We imagine a better world, and then we make it. We are here to turn your daily commute into a joy ride and maintain that sense of satisfaction. We want to be your choice for all services, and will do what it takes to keep you 100% satisfied. Stop by and we will do whatever we can to get you into the car you have always dreamed of driving.

"Rivertown Toyota and Rivertown AutoMall --8 Franchises all at one location over 1500 Total Vehicles to Choose"

Reviews

4.8 out of 5 4.8
349 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    January 12, 2021

    Great place to get your car. Melissa did a great job! Recommend it to everybody that need to get a car. Good place. 5 stars.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • 5.0 out of 5
    January 8, 2021

    Kevin was great and so was the dealership during this purchase. Vey helpful and caring. All documents were prepared in a timely manner and the car was... prepared for my pickup.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Richard for your kind words for Kevin! We are thrilled that he provided you with a great and caring car buying experience. Congratulations o...n your new car!

  • April 25, 2016

    Melissa Morin was my sales rep and I could not have asked for better service I got a Toyota Tundra last year and Melissa knew that it was not really what... I wanted so she kept looking all year until she found the one that I wanted and that was a Ford truck she helped me get the truck I wanted and she went way and Beyond customer service thank you very much could not have asked for better

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Gary! We are thrilled that Melissa was able to provide you with an exceptional car buying experience! We thank you for your busienss and loo...k forward to your next visit!

  • 5.0 out of 5
    December 30, 2020

    Nikki was professional and provided excellent customer service. She was diligent and followed up with any concerns that I had regarding my repairs. I would... highly recommend Nikki to anyone looking to service their Toyota in the area!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • 5.0 out of 5
    December 28, 2020

    Cullen went out of his way to help me understand the issues that I had on my truck. He really knows his business and his customer service was a “10”

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • 1.0 out of 5
    October 13, 2020

    Extremely disappointed I remember Rivertown Toyota being excellent in their customer satisfaction and service but now they seem to be a second rate auto... shop

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for informing me about your situation. Please know that we are looking into your concerns. Jenifer Wing, the Service Director, will be reach...ing out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Chuck Easters, General Manager, ceasters@rivertowntoyota.com

  • 5.0 out of 5
    October 3, 2020

    Worked with Mr Jackson. He helped us find a car that we love. Totally satisfied. I would recommend to anyone. Simple process. We looked at a lot of cars.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words for Mr. Jackson! We are thrilled that he provided you with a simple car-buying experience. Congratulations on your new c...ar!

  • 1.0 out of 5
    September 2, 2020

    I purchased a 2011 ford fiesta for $6,058.00 on 8/8/2020 for my daughters graduation and it has been not even a month and the vehicle has shut off on... her numerous times, has gone in reverse on its on and had coolant in the spark plugs along with finding a stuffed dirty sock in engine air intake hose as of yesterday. Took the car to sister dealership Subaru where it was purchased with manager Mr. Shepard, but I dealt with a new salesman from Rivertown Toyota which informed me I had 30 days if anything went wrong with vehicle to bring back and they informed my significant other that there was basically nothing that they could do after letting there mechanic look at it he said nothing was wrong besides referring to the coolant reservoir. I have not even rec'd the tag on the car yet and can't drive it without it cutting off randomly. They had no problem making a sale and turning a profit, but had no interest or concern in helping me at all. I basically wasted $6k and my graduate is still without a car. I'm so bothered by the whole situation.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Marlena, I am sorry you are experiencing these problems with your vehicle. I have checked our database and I can't find the history of your purc...hase at Toyota. I believe you might be looking for Rivertown Subaru. We are not the same store. I have notified Charles Flakes, the General Manager of Subaru, of your concerns. Also, our Used Car Manager, Trund, will be reaching out to you to discuss your concerns. I hope things can be worked out soon. Chuck Easters, General Manager, Rivertown Toyota

  • 5.0 out of 5
    June 27, 2020

    My husband and I were in need of a new vehicle and we had a specific price point we needed to stay in. Our salesman, Mr. Kevin Green, got it where we needed... it. We’re so happy with our new RAV4 and will go back to see Mr. Green and the Rivertown team for any other car purchases we may have in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next ...visit!

  • 5.0 out of 5
    May 4, 2020

    Nicole did an outstanding job finding a vehicle that met my needs. I will definitely refer my friends and family to her and utilize her services for all... my future needs.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so glad to hear that you had a good experience! We look forward to your next visit!

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