Skip to main content

Boucher Buick GMC of Waukesha

(1,285 reviews)
Visit Boucher Buick GMC of Waukesha
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (262) 347-4339 (262) 347-4339
Used (262) 347-4008 (262) 347-4008
Service (262) 347-4267 (262) 347-4267

Inventory

See all 243 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since December 2013.
Welcome to Boucher Buick GMC in Waukesha Wisconsin! As the newest Wisconsin Buick GMC dealership serving Waukesha and the greater Milwaukee area Boucher Buick GMC also serves our customers located in Brookfield Burlington Racine Greenfield Hales Corners West Allis Madison Burlington and all of Southeast Wisconsin with their Buick GMC service and sales needs. We take pride in our dealerships inventory with an amazing selection of New and Used vehicles in stock. Stop in to our beautiful new showroom today and let us show you why Boucher Buick GMC is ranked the #1 Volume Buick GMC Dealer in the state of Wisconsin 4 Years Running!
We Ride With You Every Mile!

Service center

Phone number (262) 347-4267

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,285 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boucher Buick GMC of Waukesha from DealerRater.

Want to share your experience with this dealership?

Write a review

My sales person Gregory Prince's customer service was

My sales person Gregory Prince's customer service was great, along with the finance department. Thanks

My sales person Gregory Prince's customer service was

My sales person Gregory Prince's customer service was great, along with the finance department. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Dwight Johnson Service Manager 262-409-2600

Show full review

Not interested No Wonderful nice kind helpful.

Not interested No Wonderful nice kind helpful. I shouldn't have to write something if I don't want to

Not interested No Wonderful nice kind helpful.

Not interested No Wonderful nice kind helpful. I shouldn't have to write something if I don't want to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dwight Johnson Service Manager 262-409-2600

Show full review

We were treated fairly and appreciated the service

We were treated fairly and appreciated the service provided . We would refer this dealership to anyone who would ask.

We were treated fairly and appreciated the service

We were treated fairly and appreciated the service provided . We would refer this dealership to anyone who would ask.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Buick GMC of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Dwight Johnson Service Manager 262-409-2600

Show full review

One of the best i ever too.

One of the best i ever too. Great service. Fantastic customer service i ever had. Thanks

One of the best i ever too.

One of the best i ever too. Great service. Fantastic customer service i ever had. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dwight Johnson Service Manager 262-409-2600

Show full review

Great service and communication I really appreciate the

Great service and communication I really appreciate the diagnostics and shuttle service to work. Thank you!

Great service and communication I really appreciate the

Great service and communication I really appreciate the diagnostics and shuttle service to work. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Buick GMC of Waukesha. Dwight Johnson Service Manager 262-409-2600

Show full review

Very nice people.

Very nice people. Everyone is easy to deal with. Shane and Kendall are the best!

Very nice people.

Very nice people. Everyone is easy to deal with. Shane and Kendall are the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Buick GMC of Waukesha! Scott Teigland General Sales Manager 262-409-2600

Show full review

I HAVE WORKED WITH THE SALES DEPT.

I HAVE WORKED WITH THE SALES DEPT. ON PREVIOUSLY OWNED Buick's AND ALWAYS FELT THEY DID A GOOD JOB.

I HAVE WORKED WITH THE SALES DEPT.

I HAVE WORKED WITH THE SALES DEPT. ON PREVIOUSLY OWNED Buick's AND ALWAYS FELT THEY DID A GOOD JOB.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dwight Johnson Service Manager 262-409-2600

Show full review

A real pleasure to work with them.

A real pleasure to work with them. They showed us the product we wanted to see and didn't push us to look at other items.

A real pleasure to work with them.

A real pleasure to work with them. They showed us the product we wanted to see and didn't push us to look at other items.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Buick GMC of Waukesha. Scott Teigland General Sales Manager 262-409-2600

Show full review

It was great service buying and selling but my tail light

It was great service buying and selling but my tail light lens broke with in 24 hour and they didn’t help fix it and cost me more money. I thought they would have fixed it because of the short time . I took every warrant they had to offer and it wasn’t covered. Then lens must have been cracked and they missed it and so did I. Ending in my cost with no help from them. Kinda took the shine off the new car

It was great service buying and selling but my tail light

It was great service buying and selling but my tail light lens broke with in 24 hour and they didn’t help fix it and cost me more money. I thought they would have fixed it because of the short time . I took every warrant they had to offer and it wasn’t covered. Then lens must have been cracked and they missed it and so did I. Ending in my cost with no help from them. Kinda took the shine off the new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Neil and Jen, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Teigland General Sales Manager 262-409-2600

Show full review

Service people are not attentive to the customer.

Service people are not attentive to the customer. Their accuracy and efficiency needs work. Felt like I was being a burden to them by bringing my vehicle to their service center. I would probably would say it is was one worst customer friendly service centers.

Service people are not attentive to the customer.

Service people are not attentive to the customer. Their accuracy and efficiency needs work. Felt like I was being a burden to them by bringing my vehicle to their service center. I would probably would say it is was one worst customer friendly service centers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Dwight Johnson Service Manager 262-409-2600

Show full review
See all 1285 reviews