Reviews
My sales person Gregory Prince's customer service was
My sales person Gregory Prince's customer service was great, along with the finance department. Thanks
My sales person Gregory Prince's customer service was
My sales person Gregory Prince's customer service was great, along with the finance department. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Dwight Johnson Service Manager 262-409-2600
Not interested No Wonderful nice kind helpful.
Not interested No Wonderful nice kind helpful. I shouldn't have to write something if I don't want to
Not interested No Wonderful nice kind helpful.
Not interested No Wonderful nice kind helpful. I shouldn't have to write something if I don't want to
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dwight Johnson Service Manager 262-409-2600
We were treated fairly and appreciated the service
We were treated fairly and appreciated the service provided . We would refer this dealership to anyone who would ask.
We were treated fairly and appreciated the service
We were treated fairly and appreciated the service provided . We would refer this dealership to anyone who would ask.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Buick GMC of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Dwight Johnson Service Manager 262-409-2600
One of the best i ever too.
One of the best i ever too. Great service. Fantastic customer service i ever had. Thanks
One of the best i ever too.
One of the best i ever too. Great service. Fantastic customer service i ever had. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dwight Johnson Service Manager 262-409-2600
Great service and communication I really appreciate the
Great service and communication I really appreciate the diagnostics and shuttle service to work. Thank you!
Great service and communication I really appreciate the
Great service and communication I really appreciate the diagnostics and shuttle service to work. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Buick GMC of Waukesha. Dwight Johnson Service Manager 262-409-2600
Very nice people.
Very nice people. Everyone is easy to deal with. Shane and Kendall are the best!
Very nice people.
Very nice people. Everyone is easy to deal with. Shane and Kendall are the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Buick GMC of Waukesha! Scott Teigland General Sales Manager 262-409-2600
I HAVE WORKED WITH THE SALES DEPT.
I HAVE WORKED WITH THE SALES DEPT. ON PREVIOUSLY OWNED Buick's AND ALWAYS FELT THEY DID A GOOD JOB.
I HAVE WORKED WITH THE SALES DEPT.
I HAVE WORKED WITH THE SALES DEPT. ON PREVIOUSLY OWNED Buick's AND ALWAYS FELT THEY DID A GOOD JOB.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dwight Johnson Service Manager 262-409-2600
A real pleasure to work with them.
A real pleasure to work with them. They showed us the product we wanted to see and didn't push us to look at other items.
A real pleasure to work with them.
A real pleasure to work with them. They showed us the product we wanted to see and didn't push us to look at other items.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Buick GMC of Waukesha. Scott Teigland General Sales Manager 262-409-2600
It was great service buying and selling but my tail light
It was great service buying and selling but my tail light lens broke with in 24 hour and they didn’t help fix it and cost me more money. I thought they would have fixed it because of the short time . I took every warrant they had to offer and it wasn’t covered. Then lens must have been cracked and they missed it and so did I. Ending in my cost with no help from them. Kinda took the shine off the new car
It was great service buying and selling but my tail light
It was great service buying and selling but my tail light lens broke with in 24 hour and they didn’t help fix it and cost me more money. I thought they would have fixed it because of the short time . I took every warrant they had to offer and it wasn’t covered. Then lens must have been cracked and they missed it and so did I. Ending in my cost with no help from them. Kinda took the shine off the new car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Neil and Jen, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Teigland General Sales Manager 262-409-2600
Service people are not attentive to the customer.
Service people are not attentive to the customer. Their accuracy and efficiency needs work. Felt like I was being a burden to them by bringing my vehicle to their service center. I would probably would say it is was one worst customer friendly service centers.
Service people are not attentive to the customer.
Service people are not attentive to the customer. Their accuracy and efficiency needs work. Felt like I was being a burden to them by bringing my vehicle to their service center. I would probably would say it is was one worst customer friendly service centers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Dwight Johnson Service Manager 262-409-2600