Reviews
Boucher GMC is easy to deal with
Luke and Derek were easy to deal with. Derek answered all my questions. He was helpful without being pushy. Everyone at the dealership was friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very impressed with the care I received
Timing was great and preparation of the car was perfect It was a very pleasant experience I would definitely recomend this car dealership to my friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worth the visit!!
The staff at Boucher Buick GMC of Waukesha were very kind and supportive through out the entire experience. They worked with in our parameters and were able to put a deal together that was exactly what we were hoping for. Husband loves his new Encore and We love that we got the deal we needed! Thank you to everyone who made it happen!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Acadia needed repair during strike
Thank you to Jason and Peter who explained everything that was going on and made sure I had a ride to and from work. This went on for weeks. Customer service was top notch. Thank you all!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change and rotation
Service writer was a little arrogant. I asked to check tire pressures to 50lbs due to being oversized aftermarket size. He stated they wcould only fill to manufactor recommendations. I said just leave them alone then. He was just kind of a jerk acting like he knew more than me. On my way home I notice the tech took air out of my tires to 35. I am not happy about that. Next time I will stress not to touch the air pressure. Bf goodrich recommends 50lbs in my tires. Other than this experiance. I have always been extremely satisfied with Bouchers service.
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Way to long of a wait
An oil change and tire rotation shouldn't take 2.5 hrs ! Wanted to use my gm rewards points and was told I couldn't. Called gmc nation wide number and the resolved the issue.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We would like to go the extra mile to resolve the issue you are describing, but we are unable to find your name in our system. When you have the opportunity, please contact our General Manager, Scott Teigland, at 262-409-2600. We hope to hear from you soon to discuss this matter further and make things right.
Oil Change
You changed my oil. You rotated my tires, You reset my computer. You filled my tires with air. I have no leaks on the truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
"Excellent experience!
Working with Nick and the Guys, as always was Great. They know there product very well, and represent the dealership with pride. I will be back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Experience
There was a controversy about the sale price that was resolved quickly and with no argument. Completed purchase but still waiting for second set of keys
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service
Professional & friendly service. Clean waiting area & restroom.. Prompt service. Knowledgeable & pleasant staff. Liked the option to partake in complimentary drink & snack bar. Keep up the excellent work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair