Reviews
Very helpful
Came in to buy a used, and the salesman who helped, Jim West, was very helpful and courteous. They gave me advise, on what I should do to make my payments easier, and more managable. Definitely recommend this. Thanks again Jim west.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Those are great words to read. Thank you for your 5-star review, Christian.
Mr. West the man
What a wonderful experience with Mr. West, need a car and a good deal ask for him he's the man. I'll be coming back to see you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so pleased to hear. No surprises is usually what we aim for. Thank you for your 5-star review.
Jim the Man
Jim West the absolute best he helped me get 2 cars in 3 weeks he is very good at his job and with his customers I feel like I’ve known Jim for years if you’re looking to shop there make sure you ask for Jim he is the MAN.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your 5-star review and we will be sure to pass this along to our management team.
The whole Rent2Buy process was seamless
Jim West at the hertz sales office was awesome! He was knowledgeable and informative. He helped us understand the whole process and was kind and thoughtful. Ricky at the rental office was great too. They both put us at ease with their friendly attitudes and humor. Bonita Jones from hertz rent2buy was resourceful and helped us get the best out of our car by calling and checking in on us midway through our rental period and letting us know where to go to fix a couple of minor issues with the car and helped us get compensated for the damaged key fob. We were especially happy with Nate and Barbara at the hertz maintenance center. Nate helped fix the wiper fluid and brake issue and replaced the rear interior light with ease and speed. we love this car so much and have already gone on a couple of road trips in it. Jim West, Ricky, Bonita Jones, Barbara and Nate thank you all for making my first car purchase a joyful, lighthearted and full of ease. Thank you to the management at Hertz for making the process a clear one. We appreciate you, Lujain and Ahmed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad Tony was able to exceed all of your expectations, Lujain and Ahmed. We will pass on the compliments to his management team. Thank you for leaving this wonderful review. We hope we can keep up the great service the next time you are in the market.
Excellent
Had a great experience. The cars are in excellent condition, the team was really friendly and helpful especially Jim West. I won't think twice to go back there. Really recommend it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Those are great words to read. Thank you for your 5-star review, Debbie.
First Time Buyer
I had been in talks with Jim West for a few months bout getting a new car. I finally closed the deal and when done, it was smoother than any regular car dealership I had been to. Stress-free, fast and easy. JIM WEST IS THE GOAT!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so pleased to hear it. Thank you for your 5-star review, Tony.
Helpful, friendly and easy.
We needed a nice car at a good price and we found it. Had to drive a couple of hours to get there, but they had everything ready to make the process quick and easy. Jim West is definitely the man to see. Superb communication and made sure all of my questions were answered. Was great to work with. I highly recommend them and insist you should look to Jim West as your contact.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad to hear about positive experiences like this, and that you received the customer service you deserve from Jim. Thank you for your 5-star review and we hope the vehicle is working out well for you.
Best car buying experience!
This is my second time buying a car through Hertz and it was such an easy and stress-free process both times! Jim West at the Tampa location was very passionate about ensuring I had the best car buying experience which I appreciated so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your 5-star review, Megan. We're glad to hear that Jim and the team could provide you with the customer service that you deserve.
Excellent Service
Our Sales Rep Jim West went above and beyond to guide us through the sales process and secure a beautiful barely used car. He was friendly and quick to respond to questions throughout the sale. I’d highly recommend Jim and Hertz Sales for a fantastic buying experience! The reason I gave the facilities a 3 is that we had to leave the premises to complete the rental agreement, it would have been faster to have that service at the store.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your 5-star review, Angie. We're glad to hear that Jim could provide you with the customer service that you deserve, and that you're pleased with your overall experience.
Great experience with Jim West!
Jim West was great, would definitely buy from him and Hertz again! Found a great car, for a great value, with great customer service. Go see Jim West!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Those are great words to read. Thank you for your 5-star review, Bill.