Reviews
Salesman Joe Canez was very good.
Salesman Joe Canez was very good. I have been in touch with Joe for about 5 months looking for a new CRV. He kept me updated every time a new car came on the lot. I never felt any pressure. I didn’t meet any other salespeople at Kingman Honda, but if they are anything like Joe, you have good crew!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great deal with great people.
Great deal with great people. We really appreciate and enjoyed the experience. When we thought the trip from Havasu was going to be a bust they found us a great car and got a deal that was in my ball park on pricing and I thought they gave us a great price on our old car. I would recommend this dealership to anyone looking to get a new car. Sandra worked very hard for us and her hard work made it all come together.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Took my 2018 acura in to their maint shop as said they
Took my 2018 acura in to their maint shop as said they could fix my issue. After multiple weeks & them charging me for a $560 part that didnt fix my car, I had to take my car to another dealership & have them fix it. Had to pay Kingman Honda $1600 & left with still a non-working car. When asked if they would at least reimburse me for the part that they said to purchase & did not fix problem, they said they could give me $300 shop credit which does me no good as live nearly an hour from their dealership. They did cut me a $300 check but even getting that was like pulling teeth. Thought after mis diagnosing my car on 2 separate occasions, you would think dealership would have made the situation better & at least reimbursed for part but they didnt. Would not recommend & will not be going back after this situation.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I have worked for Honda for 7 years.
I have worked for Honda for 7 years. Never have i been so disrespected and lied to by a service advisor like I was by Eric and the service manager at this dealership. If your A/C is broken do not let him tell you your freon evaporated through the aluminum because it is a pourus metal. That is a lie. We took it in to Kingman Honda get it fixed because we spoke with the service manager who said to bring it in and they said there was nothing wrong with it. They must have threw a little freon in it and sent us on our way because 20 miles down the road it is blowing hot air again. We called and they refuse to work on the car. Yes, corporate has been called. Not that they will do much but it is sad that Kingman Honda has employees that would treat customers with such disregard. You would also think that the managers at Kingman Honda would step up and help but Eric stated that his boss agrees that we are not welcome there. Now we are stranded with no air conditioning. My mom just had quadrupal heart surgery and my dad just had cancer surgery. They cannot travel 152 miles home without air conditioning in their car. By the way, their car is a 2020 Honda CRV Hybrid with extended warranty/ Honda Care.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I’ve purchased 2 new Honda Ridgelines from this dealer
I’ve purchased 2 new Honda Ridgelines from this dealer and have had a great experience. Sales service parts and accessories are great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sandr Morris, Dave and the finance guy were all great and...
Sandr Morris, Dave and the finance guy were all great and helpful. I would recommended them to my friends. A+
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave is awesome the best and so nice very helpful and a...
Dave is awesome the best and so nice very helpful and a joy to deal with he calls me on my birthday to see if I am ready for a new car lol I beat him to it this time. We love Dave and Honda even got to talk to the owner very very nice man. Thank you Honda of Kingman
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was professional and welcoming. Received a very...
Everyone was professional and welcoming. Received a very fair deal. The salesman was very easy to work with.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Perfect—excellent professional service from the sales...
Perfect—excellent professional service from the sales staff including the finance manager. Highly recommend Kingman honda
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outsanding service. No hassles. She never forced us to...
Outsanding service. No hassles. She never forced us to commit to anything. The only bad review I can give is the lack of cars to choose from but understandable with the location being a small town and the pandemic.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car