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Exceptional Motorcar

(1,601 reviews)
Visit Exceptional Motorcar
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(419) 956-4830 (419) 956-4830

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exceptional Motorcar from DealerRater.

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Great experience!

Exceptional Motorcar found us the vehicle we were looking for at a great price! The staff was great to work with and made the process painless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and choosing Exceptional Motorcar! We strive everyday to assure our customers are nothing less than satisfied. Congratulations and we hope to see you again! :)

Great customer service and no pressure placed!

I drove 1.5 hours to test drive my now 2019 Jeep! The car was ready for me to drive when I arrived. Financing was better than what I could have imagined as well! Paul and Zak were great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and your business. Congratulations on your new Jeep and we hope to see you again in the future!!

ALL BLACK DODGE RAM

I would recommend this dealer to anyone. We drove 7 hrs to look at this truck. They were very helpful over the phone with pictures and communication. They had the truck parked up front waiting on us when we walked through the door.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear about your experience with our dealership. Congratulations on your new truck and we hope to see you again!! :)

The place is great people are super friendly

Great place our salesman was great very friendly and helpful would definitely recommend them to anyone who is looking to buy a new or used vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for doing business with us. We strive everyday to make our customers as happy as possible!! Congratulations and we hope to see you again in the future!! :)

I Worked with Jamie Smiddy, very nice guy. Easy to deal...

I Worked with Jamie Smiddy, very nice guy. Easy to deal with. Well worth my 2 1/2 hr drive. I love my truck. Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Tim, We appreciate your feedback! Exceptional Motorcar works very hard to provide satisfactory service to all of our customers. Congratulations on your new vehicle and we hope to see you again in the future!!

Experienced, knowledgeable, and accessible!

We worked with Jamie Smiddy on the purchase of our 2014 Ram 1500, and he really made the process work very smoothly. By far the best car buying experience I’ve had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear about your experience. Congratulations on your new Ram and we look forward to seeing you in the future!! :)

Love my new Ram!!

Ron B., Ron H., Jamie, Zak Thank you all for making the process easy and smooth! Ron Heller I'm over the moon with the Ram!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We are happy you had an awesome and smooth process with us! We hope to see you again :)

Tahoe

Shanna and Jordan are awesome to work with. They could not have made it any easier on us. Thanks guys. We love my new ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you doing business with us. Our staff works hard to make sure customers like yourself are satisfied everyday. Congratulations on your new vehicle and we look forward to seeing you in the future!

Awesome

I love my Dodge Journey that I just got from Exceptional Motorcar. Thank you Paul Duckett. I would recommend to guys to someone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you doing business with us. Our staff works hard to make sure customers like yourself are satisfied everyday. Congratulations on your new vehicle and we look forward to seeing you in the future!

Great long distance experience

I bought a truck without ever seeing it. Price was great and the service was exceptional. Very easy to work with and coordinate a delivery. Full service experience from far away.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you doing business with us. Our staff works hard to make sure customers like yourself are satisfied everyday. Congratulations on your new vehicle and we look forward to seeing you in the future!

Dealer response

We appreciate you doing business with us. Our staff works hard to make sure customers like yourself are satisfied everyday. Congratulations on your new vehicle and we look forward to seeing you in the future!