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Exceptional Motorcar

(1,647 reviews)
Visit Exceptional Motorcar
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed
2026 consumer dealer award
View 7 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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(419) 956-4830 (419) 956-4830

Inventory

See all 162 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2013.
Located in Northwest Ohio Exceptional Motorcar prides itself in keeping hard to find used trucks in stock as well as quality late model cars and SUVs. If you don't see something you are looking for then contact us anyway! We are also a used car wholesaler and we can help you find you what you are looking for.

Family owned by car enthusiasts with our roots in Midwestern values we strive to make your car buying experience an exceptional one. We accept trade-ins and financing is available. We're proud to serve clients all over the nation!

Meet our employees

Reviews

(1,647 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exceptional Motorcar from DealerRater.

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The entire staff was so helpful. We went there looking to replace a totaled car and we found one so quick

The entire staff was so helpful. We went there looking to replace a totaled car and we found one so quick

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful that Angela and the team guided you so smoothly in replacing your totaled car. We’re glad you found a Ford so quickly. Congratulations on your new vehicle!

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Absolutely horrible. Lied to us, cussed at me. Gave me a vehicle with safety issues and gaslit us.

Absolutely horrible. Lied to us, cussed at me. Gave me a vehicle with safety issues and gaslit us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience, Liz, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Consumer response

That’s funny. Because just Tuesday I gave you one more chance to communicate with me and you ignored me, wish I could add the text messages from you! . It’s ok! Hopefully people will see my review and at least look at other reviews, and how you normally attack any customers who make a true review. We’ve made sure to scrape all signs of your dealership off our car so no one else we know goes through the same thing. Proper people have been notified.

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Pleasant to deal with, good selection of vehicles, only with you'd be willing to negotiate more.

Pleasant to deal with, good selection of vehicles, only with you'd be willing to negotiate more.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Exceptional Motorcar.

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Deacon and the staff were great. The inventory is impressive and the deal was no hassle. Very pleased.

Deacon and the staff were great. The inventory is impressive and the deal was no hassle. Very pleased.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear that Quintin and our team provided a hassle free Chevrolet Impala purchase and that our selection impressed you. Thank you for choosing us and enjoy your Impala!

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Amazing environment sold my my dream car at an amazing price a veloster N. Hanna was an amazing sales person and was relaxed and the car was in perfect condition. No mechanical issues at all (:

Amazing environment sold my my dream car at an amazing price a veloster N. Hanna was an amazing sales person and was relaxed and the car was in perfect condition. No mechanical issues at all (:

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Angela and our team are thrilled that the atmosphere helped you find your dream Hyundai Veloster N at an outstanding price. We’re glad the car’s condition met your expectations and that you felt at ease throughout the process. Thank you for sharing your positive experience and we look forward to assisting you again.

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Very honest represents there vehicle very well. All associates of the dealer work well with the customer. No xx..

Very honest represents there vehicle very well. All associates of the dealer work well with the customer. No xx..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you noting our honest vehicle presentations and how well our associates work together. It’s great to hear that your used Ram 3500 met your expectations. Please let us know if there’s anything else we can help you with.

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I met with Deacon and he helped me find a great deal on a new to me used vehicle. No issues.

I met with Deacon and he helped me find a great deal on a new to me used vehicle. No issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for rating us 5 stars. We’re glad you found an outstanding deal on your Chevrolet Blazer and experienced a smooth process. We look forward to assisting you again.

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It was flawless , we enjoyed our experience And Hannah is the best , friendly , and listens .

It was flawless , we enjoyed our experience And Hannah is the best , friendly , and listens .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing your Chevrolet with us. We’re delighted that everything was flawless and that Angela provided friendly, attentive service. Enjoy every mile in your vehicle.

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Fast and to the point They had everything in place when I got there, the staff made everything feel comfortable

Fast and to the point They had everything in place when I got there, the staff made everything feel comfortable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing the Chevrolet Silverado 1500. We’re glad Angela and our team had everything prepared when you arrived and helped you feel at ease.

Consumer response

Thankyou

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Not very involved was there twice before I seen the person I talked to and even then he was just kinda here it is take it or leave it

Not very involved was there twice before I seen the person I talked to and even then he was just kinda here it is take it or leave it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with you and our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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