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Exceptional Motorcar

(1,638 reviews)
Visit Exceptional Motorcar
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed
2026 consumer dealer award
View 7 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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(419) 956-4830 (419) 956-4830

Inventory

See all 162 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2013.
Located in Northwest Ohio Exceptional Motorcar prides itself in keeping hard to find used trucks in stock as well as quality late model cars and SUVs. If you don't see something you are looking for then contact us anyway! We are also a used car wholesaler and we can help you find you what you are looking for.

Family owned by car enthusiasts with our roots in Midwestern values we strive to make your car buying experience an exceptional one. We accept trade-ins and financing is available. We're proud to serve clients all over the nation!

Meet our employees

Reviews

(1,638 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exceptional Motorcar from DealerRater.

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Not very involved was there twice before I seen the person I talked to and even then he was just kinda here it is take it or leave it

Not very involved was there twice before I seen the person I talked to and even then he was just kinda here it is take it or leave it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with you and our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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Excellent service Excellent service from start to finish. The entire vehicle purchasing process was incredibly smooth.

Excellent service Excellent service from start to finish. The entire vehicle purchasing process was incredibly smooth.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear Angela and our team delivered excellent service throughout your used Jeep Grand Cherokee purchase. Thank you for trusting us with this smooth buying experience.

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We were on a time crunch, I came & test drove & immediately got paper work started. Although we were on a time crunch, nothing was missed or not explained. Bought this vehicle in under 2 hours.

We were on a time crunch, I came & test drove & immediately got paper work started. Although we were on a time crunch, nothing was missed or not explained. Bought this vehicle in under 2 hours.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great to hear that we could get you behind the wheel and complete everything in under two hours despite your time constraints. Angela and our team are glad to have explained every detail along the way. Enjoy your Volkswagen Atlas!

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they are very friendly and helpful with getting you what you want they are great

they are very friendly and helpful with getting you what you want they are great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to know our team made your Equinox shopping welcoming and easy. Thank you for choosing a used Chevrolet Equinox with us. We look forward to helping you again in the future.

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Bought my car on a Thursday and it died Saturday morning. The battery was bad and the dealership had to know. I wish they had been honest. I would have gotten a battery that same day and would not have had to spend over an hour being broke down. Very disappointed

Bought my car on a Thursday and it died Saturday morning. The battery was bad and the dealership had to know. I wish they had been honest. I would have gotten a battery that same day and would not have had to spend over an hour being broke down. Very disappointed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

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First-time buyer and would definitely recommend seeing mike at Exceptional Motorcar for your next vehicle purchase

First-time buyer and would definitely recommend seeing mike at Exceptional Motorcar for your next vehicle purchase

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you choosing us for your first vehicle purchase and recommending Mike. Congratulations on your new Dodge Dart. We look forward to helping with any future needs.

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Everyone was friendly and courteous and I was able to get through the process rather timely.

Everyone was friendly and courteous and I was able to get through the process rather timely.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It’s great to know our team’s welcoming approach and efficient service made your Subaru WRX purchase smooth. Thank you for taking the time to share your experience.

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Everyone did amazing but my only problem is we were working with a bank and I told the dealer that they told me they talked with him and they never did I know they didn’t because the bank guy texted me a few days after see if we brought a car switch made them pull my credit twice

Everyone did amazing but my only problem is we were working with a bank and I told the dealer that they told me they talked with him and they never did I know they didn’t because the bank guy texted me a few days after see if we brought a car switch made them pull my credit twice

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Keaton, thank you for your very kind review. If you would like to continue the conversation, we would appreciate the opportunity to address what you highlighted in your review. Please let us know the best way to reach you.

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Everything went as smoothly as possible, and anything I needed help with, they helped me however they could. They were very kind, and went out of their way to make sure I got the vehicle I was looking at. Amazing experience!

Everything went as smoothly as possible, and anything I needed help with, they helped me however they could. They were very kind, and went out of their way to make sure I got the vehicle I was looking at. Amazing experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your thoughts. Angela and the team are thrilled to hear the process was smooth and helpful as you selected your used Ford F-150. Wishing you many great miles ahead and looking forward to your next visit.

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Excellent service and quick response time. Hannah was very informative and easy to work with.

Excellent service and quick response time. Hannah was very informative and easy to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your five-star rating and are glad Hannah provided prompt, informative assistance. Enjoy your used Mercedes-Benz Sprinter 2500.

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