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Exceptional Motorcar

(1,601 reviews)
Visit Exceptional Motorcar
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(419) 956-4830 (419) 956-4830

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exceptional Motorcar from DealerRater.

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Amazing experience

They all are amazing people. Very very helpful and do the best to get you in a car. I would defiantly come back here and send friends and family here. Thank you guys we love our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very Quick and Easy

This was probably the least painful used car buying experience we've ever had. We worked with Jordan who was very friendly and helpful. The vehicle we wanted had just come to them, but since we called ahead they put it at the top of the line for inspection and service, and then detailed and gassed it up while we filled out paperwork. We had come with a pre-approval offer, but the finance guys were able to get us a better deal than the one we walked in with. All and all, due to our prep and the guys' hard work, we were in and out in less than 2 hours with a great deal on a great vehicle. Thanks, guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very Happy....

My salesman...Paul Duckett...made buying a car way too easy..!!!! Wife and I stopped by to just drive a few and maybe get a better idea of what I really wanted. Paul asked what my driving habits were, and what I could afford. He then found me a perfect car for my needs. Wife and I couldn't be happier..!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly, quick, and easy

My visit at exceptional was fantastic. Originally went there to get an idea of what car I should get and ended up driving off in one. They are friendly and will work with your budget. Would recommend to future car buyers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Service!

I had a hassle-free experience with Exceptional Motorcar. Specifically, Jamie Smiddy provided me with excellent customer service. I also love that they have in-house financing. I would definitely recommend Exceptional Motorcar if you're looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy, painless, with a great deal!

Everyone was in with helping me get into my amazing car! Friendly, knowledgeable, energetic staff that will take care of you! Plus they helped me buy this car when they are over 200 miles away from me!!! Biggest bonus left with a full tank of gas and new oil change on my way out the door!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great help great service

The people their are great all easy going you really couldn't ask for better help than what they have got me in a truck in less than a couple hours fair with trade in value good folks all the way around

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Service

Walked in looking for car with low payment and they found exactly what I needed and payment was spot on. Will go back for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly helpful and to the point

It was a cold day and wasn't expecting to have a salesperson come out to talk to me that quick. They even stayed after hours to help me get the car I wanted. Very nice people there and they all make you feel welcome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience!

Exceptional MotorCar was a great dealer to buy a vehicle from. Dustin and Alan were friendly and went out of their to accommodate me! I would definitely recommend them when you need a vehicle!!! They have a huge inventory to choose from!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.