Reviews
Very friendly.
My experience there was very good they were very fast and friendly and knowledgeable. I would recommend anybody to go there, to buy a car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
excellent
We worked with Doug Jones who I would have to say the best salesman we have ever worked with. He worked by phone with us on our trade prior to us even traveling the hour and half with our 3 kids. When we arrived they were ready for us they worked fast and didn't have to make car shopping and purchasing and whole day experience. I would recommend this lot to anyone everyone was very nice, easy to work with and not pushy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional and personable
Exceptional motorcar personified what I was looking for from a dealer. Asked questions on our wants, boundaries on cost and mileage, and a huge inventory to choose from. The sales staff was not pushy or arrogant. Found what we wanted. All in all, a very pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice salesman deals depend on vehicle
The reason I say on depends on vehicle is the amount of work that it take to get a deal in ur ballpark though I have found f&m is the bank to use for all car loans but nice salesman to talk too and deal with
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Competent
The staff was very friendly, I had the pleasure to meet the staff.they made it work for me and I am very happy happy with the deal, Great Job Guys, Thanks a lot,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fair and prepaired
Jamie had the vehicle I had emailed him about ready for my wife and I to test drive when we arrived. They also worked with us to get the payment we wanted.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great experience. Friendly service.
My friend bought a car from Exceptional this summer and was very happy with her service, so I decided to check it out. I was greeted right away when I pulled into the dealership. Doug came over and was very friendly and got the car process going. Once we decided to buy it was a very quick process and I couldn't be happier with my car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The search is over
My husband and I had been to quite a few car dealers looking for a used 4 wheel drive SUV and our search end here. For the year , condition , miles and price we couldn't be more happy with our purchase. The salesman( Jamie Smiddy) was excellent and friendly in our search for the right vehicle. We test drove two different vehicles that we were both satisfied with and in the end had to make a decision with just one. Everyone we spoke to and dealt with at Exceptional were very nice and friendly. We would recommend that if you are looking for a used vehicle to check with Exceptional first. Thank you Exceptional for a wonderful experience and making the used car search over.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Our salesperson worked to find the car we were looking for. He stayed in contact and let us knownas soon as they came available. He also worked after hours to show us the car(s) and finalize the deal. A good car dealership experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional and knowledgeable help very satisfied
I brought in my trade which was having some issues and they gave me the best they could for my trade which I was satisfied with then they helped me get the exact vehicle I wanted and gave me a great deal on it They took their time and made sure I was satisfied in every way before we sign the deal they definitely have all my future business
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car