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Darrell Waltrip Buick GMC

(1,344 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2016 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award
New (877) 244-3962 (877) 244-3962
Used (877) 247-5929 (877) 247-5929
Service (877) 248-4997 (877) 248-4997

Reviews

(1,344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Darrell Waltrip Buick GMC from DealerRater.

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My car was totaled in a hit and run accident and I

My car was totaled in a hit and run accident and I immediately went back to Samantha to purchase another car. Sam made things simple and easy and I once again received excellent service. She truly went above and beyond to turn a bad experience of a hit and run accident into a pleasant car buying experience. I would highly recommend working with her for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Pete, Thank you again for taking the time to let us know how we did. We're glad you had such a wonderful experience with us! We are happy to pass along your comments to Sam! We hope you have a great day!

Got the car I wanted.

Got the car I wanted. Go see Samantha Greer and Rory. You won't be disappointed. Thank you again. It was worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cathy, thank you for your kind words and this wonderful review! We are very happy we could provide you with a positive experience!

Consumer response

You're welcome.

Great service and support, Mark was great to work with.

Great service and support, Mark was great to work with. I will recommend again. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hamby, Thank you again for taking the time to let us know how we did. We are very happy we could provide you with a positive experience! We hope you have a great day!

Bob helped me out a lot on various visits until I made up

Bob helped me out a lot on various visits until I made up my mind to trade and helping find the vehicle I eventually purchased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We are very happy we could provide you with a positive experience! We hope you have a great day!

Sam was excellent to work with.

Sam was excellent to work with. She went above and beyond to help us find exactly what we were looking for. She got us in and out in no time and we were on the road with our new vehicle. 10/10 service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Trent, Thank you again for taking the time to let us know how we did. We are happy to pass along your comments to the team here at Darrell Waltrip Buick GMC! We hope you have a great day!

Great Experience!

Great Experience! Jalen, Jimmy and Rory were all a pleasure to work with. Very knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Matthew, Thank you again for taking the time to let us know how we did. We are very happy we could provide you with a positive experience! We hope you have a great day!

Very pleased with overall staff.

Very pleased with overall staff. Service department Mrs. Kristen always upbeat and pleasant. Maureen has made my service appointments a smooth transaction. She is in Honda building. While waiting to complete paperwork staff my dog barked off and on with excitement. Just a noisy dog!! Your staff smiled and keep on working.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We are very happy we could provide you with a positive experience! We hope you have a great day!

Was a wonderful experience with Mark G on purchasing a

Was a wonderful experience with Mark G on purchasing a vehicle, went very quickly, love my car! Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Shelby, Thank you again for taking the time to let us know how we did. We are happy to pass along your comments to the team here at Darrell Waltrip Buick GMC! We hope you have a great day!

Caleb Redd was excellent to work with, he showed me a

Caleb Redd was excellent to work with, he showed me a variety of options and was sensitive to what I was looking for from both a pricing and functionality perspective, I would certainly work with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and this wonderful review! We are happy to pass along your comments to the team here at Darrell Waltrip Buick GMC!

Caleb Redd and Jimmy White were great to work with.

Caleb Redd and Jimmy White were great to work with. I would definitely buy a vehicle from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!