Certified AutoBrokers Inc

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
104 lifetime reviews.

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  • 5.0 out of 5
    April 25, 2021

    They're quicker than any dealer I've ever been to. I went in on a Sunday around 12:30, met with Tim and did the finance process. Walked out approved for... the car I wanted before 3pm when they close. They don't pressure you into buying and are a friendly no extra sales pitch place to go. Definitely recommend to friends or anyone.

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    Shopped for a used car
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  • 5.0 out of 5
    March 5, 2021

    Great place I would definitely do business there again. Every one very helpful nice clean facility. I shopped on auto trader they had what I wanted and... made me a Fair deal.

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    Shopped for a used car
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  • June 26, 2017

    I will never go to another dealership again. Chris and his team were WONDERFUL! So accommodating, helpful and efficient. They made this the easiest car... buying experience to date.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    The pleasure is all ours, Sara! Thank you so much for your kind words! We look forward to helping you more in the future :)

  • 4.0 out of 5
    February 26, 2021

    Jake is a great sales person to work with. He was courteous and professional. Did not pressure me. I really didn’t want to buy a vehicle but had no choice.... Very glad that I now own my Explorer and want to thank Jake for not only his service to me but to our country as well!!

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    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    January 19, 2021

    Jake McMahon, my sales rep, is a nice young man. He has been responsive and helpful. He is a bit green but willing to admit when he does not know something... and check into it. Plus for me is that he is a former US Marine. They worked with me on price. I might have normally haggled more especially because I bought this just before year end but I wanted to make sure Jake got credit for the sale for year end bonuses. Helped with financing. Vehicle is fun to drive. Was clean and seems to be in good shape but I need to check one thing. If you don’t read a follow up from me it will be a good thing. They had plenty of other vehicles. The ones we drove also seemed to be in good mechanical shape and were clean. We were also looking at a Chevy Malibu. Parking lot is tight in front of store but they are expanding. For WNY being on Grand Island is a bonus for northern residents and still convenient for those more generally better served to the south. Easy to get to especially from the south where it is pretty much at the base of the first exit onto the Island.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 12, 2021

    I have to say walking in and dealing with the people of Certified AutoBrokers was the most pleasant experience inside a dealership I’ve ever had. I was... looking for the right truck for a while and going from dealer to dealer when I decided to stop in at Certified, they made me an offer I couldn’t turn down with out any pressure, it was truly like going in and talking to old friends and getting hooked up like they knew me for years. Thank you Certified for everything you’ve done!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to leave us a review, Jim! It was a pleasure to work with you yet again and we can't express enough how much we ...appreciate you sending your friends and family our way. Thank you for trusting us, enjoy your vehicles in good health!

  • 5.0 out of 5
    December 30, 2020

    I found a minivan I liked online, saw that it was right here on the Island and immediately called to inquire about it. I spoke to Garrett on the phone,... headed over to the shop to talk more and he became my salesman. My entire experience from inquiry to purchase was top notch. Garrett was very friendly, knowledgeable and worked with us to make sure we got the best deal possible. I highly recommend Certified Autobrokers if you’re in the market for a new car!

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    Shopped for a used car
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    Dealer Response

    Thanks so much for the awesome review Julie! It was an absolute pleasure working with you and I hope you enjoy your new van in good health! Thanks aga...in and have a Happy New Year! - Garrett L.

  • 5.0 out of 5
    December 23, 2020

    Great salesman, fast efficient , I would recommend to others , easiest car buying experience ever ,sending my daughter over this week ,great variety also

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    Shopped for a used car
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    Dealer Response

    Ron thanks for the kind words and the business, it was like working with an old friend! Enjoy the Caddy in good health! Take care, Tim at Certified

  • 1.0 out of 5
    May 29, 2020

    Buying experience was going well until a second salesman thought he needed to give his input. He was pushy rude and thought he could pray on a single female.... Not sure why he even was involved since the original salesman was doing well. His attitude made for a quick exit. Will not buy from or recommend this place. Single females do not enter without a male counterpart they think your easy pray.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    May 21, 2020

    We had an amazing experience here. Adam and his manager were overly accommodating and helpful through this process as we live 45 minutes away. Adam went... out of his way to help us out of a financial situation that was less than desireable. He explained everything thoroughly and was able to get us a great vehicle for our newly expanding family. We will absolutely be doing business with him in the future!

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    Shopped for a new car
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    Dealer Response

    Thank you so much for taking the time to leave us a review, Danielle. We are ecstatic that we could find you the right vehicle within your budget in a... way that sets you up well for the future. Enjoy your vehicle in good health!

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