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Certified AutoBrokers Inc

(258 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–6:00pm
Tuesday 9:00am–7:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
(716) 404-8935 (716) 404-8935

Reviews

(258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Certified AutoBrokers Inc from DealerRater.

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Customer service is top tier.

Customer service is top tier. Chris the service manager, goes above and beyond. Always a good experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience ever.

Best car buying experience ever. Leah was a superstar! She answered every message within seconds. Top notch service start to finish!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I found this dealership extremely pleasant to work with

I found this dealership extremely pleasant to work with Not only helpful but caring and informative I would not hesitate to shop there again My sales person was probably the most pleasant person of the whole experience all A’s

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The personnel at this dealership are so nice and

The personnel at this dealership are so nice and extremely helpful! I was in a bind with the federal employee workplace reduction and Paul was absolutely amazing! They were kind enough to call an Uber for me when They bought back my vehicle. Great place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This was the best disappointing experience of my life.

This was the best disappointing experience of my life. Lol. I only include the disappointment to emphasize how amazing my salesman Justin did. I initially contacted them highly interested in a particular car. Justin sprang into action and contacted me promptly. His first contact was shortly after they had closed but he still was super energetic, personable, and made me feel like he was more than happy to help. He worked to make a deal on that car but unfortunately due to a clerical error on their end it wasn't meant to be. Justin was not deterred and continued to work hard for me. The 2nd deal was good, but just not right for me. Justin was totally understanding and remained highly responsive even after it was clear I was purchasing from Mercedes directly. He worked hard and communicated well with me to make sure my deposit was refunded. I just can't emphasize enough how much his personalty and approach made the total difference. He is the entire reason I leave this experience with a smile on my face despite the disappointing outcome. Next time I'm buying a car, Justin DEFINITELY gets first crack at finding what I need. He will also be my go to when recommending where friends/family should buy. I highly recommend you consider using this dealership, and getting with Justing if you can get that lucky. Great work Justin!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I’ve been looking for a vehicle the last few months I

I’ve been looking for a vehicle the last few months I know what I Wanted and I know what I wanted to spend and I just happen to see the vehicle I wanted the price I wanted to spend. I had a great buying experience with Ryan O’Neill he took the time to go over the pricing with me on my trade-in Value and price of the SUV that I was interested in. I couldn’t be more happier Head a great person to work with and got exactly what I wanted❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Recently purchased a vehicle from this company and

Recently purchased a vehicle from this company and everyone that I had worked with were really helpful and very professional. First time buyer and recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If I could give this dealership 0 stars I would there

If I could give this dealership 0 stars I would there staff are rude and arrogant they ripe off there customers both in sales and service buyer beware I have not heard anything good about this dealership will never do business with them again! I bought a vehicle from them and won’t ever go back even the owner is rude!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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From the moment I stepped through the door, I had a great

From the moment I stepped through the door, I had a great overall experience. The purchase process was flawless thanks to a fantastic salesman and the finance department. The service department was also great to work with, addressing any concerns I had moving forward. I would highly recommend this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great team.

Great team. Very polite, prompt and attentive. The showroom, garage and waiting room are clean. Very happy with my purchase and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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