Honda of Denton

Matt was a great salesman and he delivered the car that I wanted within hours of me telling him exactly what I wanted! He made my first time car purchase a great experience and I would recommend him to anyone. I got a great deal on my car and they really worked with me financially to make it happen and to do so within my limited budget! What a great experience!

Was in the market for used cars for two teenage grandchildren and found a great selection of Honda Civics at Honda of Denton. The sales team was extremely professional and helpful throughout the process - specifically Chris and Jorge and they worked to get a car within our price range with low mileage. We hope to purchase another from them soon. Our biggest issue was with the finance representatives (we were paying cash for it) and the process took too much time and we had to wait and return several times - even on weekdays when they weren't busy. Finance representatives also did not return calls in timely manner. Could not identify the optimal way to communicate this on the scoring since this area is not called out in the rating. Regardless of the finance issue, we would purchase from them again because of the professionalism of the sales team and how easy they were to work with.

I was in Honda of Denton twice in the past two days and I would like to give a special thanks to service advisor, Josh White. He provided me with exemplary customer service and was very delightful. He went above and beyond my expectations, did an extraordinary job and his services were greatly appreciated. Honda of Denton, you are lucky to have such an excellent service advisor. Thank you all very much and I hope y'all have a wonderful day.

Great experience! Not gonna lie - I hate buying cars. I dread it - it's always such a hassle. Not here. I found a preowned car I was interested online and requested more information. I was contacted very quickly by Jorge Montemayor and was able to do an online quick finance tool so make it a smoother process. I made arrangements to come into the dealership but unfortunately, my schedule is ridiculous and I had to make several changes but none of my lack of time management curve xxxxx threw them. Once there, I was greeted pleasantly and immediately asked what I needed. Stacy Jackson went over everything with me, went through all the car and financing information and answered all my questions. Amanda in the finance department made it quick and painless and Jennifer handled all the back and forth with trying to get me in and going. Overall a much better experience than I expected. Would definitely recommend this dealer.

While looking for the new car I worked with Lorenzo. He was very easy to talk to. Even though I did not find car for me, this time , I will send friends and family to work with Lorenzo. I gave 4 Stars as GM did not come across as very friendly.

Lorenzo help me find exactly what I was looking for! So understanding and helpful.

I went to Honda of Denton with the expectation of getting a card for my wife. I had looked at one online, Civic EX-L, and spoke with Reagan and made an appointment for the following Monday. Jennifer then called me and I explained to her this was a gift for my wife and we had a very cordial conversation. I made my appointment on Monday and worked with Stacey. I chose a color that the store did not have. One was found and made available for me the same day. The part I always do like like came next and that was the finance part. But, that went very well even though it was little more than what I wanted to pay. The service was great, the people very friendly and the product of course speaks for itself. This makes my 5th Honda product that I have bought and it has always been great.

Jorge was very helpful with me buying a new 2015 Honda Accord. He made it a very pleasant sale. I will be back! Thanks, Jorge for a great job, JoAnna Anderson

I was treated extremely poorly 2 separate times-about 1 month apart. I was talked down to and was treated like I had no clue what I was talking about and that I didn't understand "simple math". I had the salesman huff and puff when I told them no. I told them how much I could afford and they brought back quotes for way more than I could and then were upset when I asked for 12 hours [overnight] to think about it. Had an appointment to meet with a manager and he was not able to meet with me at said time. Had a Customer Service manager call the next day to "try and make it right" but when I explained the situation and told her that I had already bought another vehicle-I was hung up on.

Salesman Toshi was the best! He went above and beyond for total satisfaction. i will go back when my lease is up in 36 months