CRM Motors Pelham

I recently purchased a car from CRM Motors Inc in Pelham, Alabama, and while the experience had its challenges, I’m ultimately satisfied with how things were resolved. I bought an older vehicle, so I didn’t expect it to be perfect, but I did notice a few pre-existing issues after driving it for a short time. After notifying the dealership, the majority of the problems were addressed, which I appreciated. One thing I learned is the importance of understanding the "As Is" policy, which is clearly stated on their vehicles. Initially, I wasn’t fully aware of how it worked, but after an intense and productive conversation with the owner, Chris Ray, I gained a better understanding of their policies and what they’re responsible for. I’m grateful that Mr. Ray took the time to work with me to resolve the main issue. I also want to highlight Whitney Jones, the sales representative who sold me the car. His customer service was sharp, honest, and direct—exactly what I wanted. He was always available to answer my calls and guide me through the process. General Manager Brandon Nathan was also helpful during my discussions with Mr. Ray. While there were some bumps along the way, CRM Motors showed they were willing to help, and I now have a working vehicle that meets my needs. They have a great selection of cars, and I’d recommend them to anyone looking for a straightforward car-buying experience. Just be sure to ask questions and understand the "As Is" policy upfront. Overall, I’m glad I gave them a chance.

The staff of Pelham Motors were helpful, diligent, professional and did more than expected to deliver my Matrix The communication between us was timely and honest Great company

Daniel George was great, had truck ready to be seen and was very insightful with any questions. I’d call and ask for him every time.

I would highly recommend seeing Daniel and the team at CRM if looking for vehicle he and finance manager went above and beyond to meet my expectations will purchase another vehicle from them again.THANKS Daniel

Crm was very helpful and quick with our car buying experience they made everything super easy

Daniel G is awesome, everything was much faster than expected. Did not expect to buy a vehicle today but wound up with a great did

I can not thank CRM Motors and Daniel George enough for helping me through my process of buying a new vehicle! One thing I valued most out of this process was the complete honesty! Daniel is very professional and an overall great guy! I appreciate him taking his time with me and giving me a great experience! If you need a vehicle go see CRM Motors and ask for Daniel!

I had a great experience at CRM, this was my first finance purchase, and they worked so well with me on everything! Definitely will be recommending this dealership to everyone! The price, and service is unbeatable!

Daniel helped me every step of the way to get the car of my dreams when no other salesman or dealership could! Thanks for the ScatPack Challenger Shaker Edition!

Daniel is the best salesman hands down !! Definitely was a easy and welcoming process and experience didn't feel rush come see him asap