Mike Maroone Volkswagen

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
159 lifetime reviews. Includes reviews from DealerRater.com

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  • 5.0 out of 5
    June 4, 2021

    Jordan was really great! Highly recommend him. Tyler did a great job with my paperwork and helping answer my questions.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Cheryl, we're happy you found our staff to be so supportive during your experience here at Mike Maroone VW. Thanks for the recommendation, and have... an amazing day!

  • 1.0 out of 5
    May 3, 2021

    Bought a brand new car, paid for EVERY warranty. When I tried to use the warranties I am told it?s not what I bought and it doesn?t get fixed. The finance... office lied about the warranties when purchased! Buyers BEWARE of what you are buying and DIG into the warranties as they barely cover any fixes on the car, but will tell you it covers all. Took in for basic maintenance and they kept my car for 10 days! (Oil change, brake flush, tire repair) Service Department was very helpful but they can?t fix the lies from finance or cover anything additional.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Stacey, thank you for leaving feedback and bringing this matter to our attention. We are working out how to correct this and make sure you are take...n care of. Our manager will be reaching out to you regarding this matter. If you would like to get in touch sooner, please reach out to us at (719) 888-2898. Thank you again and have a great day.

  • July 17, 2017

    I've never experienced a dealership quite like Mike Maroone VW before. From the service department, to the sales team, to the finance manager, each person... was genuinely there to help and to make the experience as enjoyable as possible. Not only would I recommend Mike Maroone VW to a friend, I plan to buy my next car there again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    April 26, 2021

    The technicians was very pleasant and helpful during check-in/check-out. Of course, my $79.00 oil/filter change came with recommendations for over $2200... worth of other additional work ?

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Scott, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes u...p. Take care!

  • 5.0 out of 5
    April 23, 2021

    I really appreciate this team! They are super friendly and always take great care of my car. I would definitely recommend to anyone who is looking for... service. I haven't bought a car here, but the sales folks are nice too!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Kasey, thank you for your kind review; we are happy to pass along your comments to the team here at Mike Maroone VW! Thanks for the recommendation,... and have an amazing day!

  • 2.0 out of 5
    April 22, 2021

    First car dealer I?ve been where there is no car wash service. Service advisor recommended services that I didn?t need because there were no records of... service performed there. That?s because I go to a different dealer for service normally.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi there. We appreciate your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, pleas...e contact us (719) 888-2898.

  • 5.0 out of 5
    April 22, 2021

    Great service!! The staff did a great job getting me in.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Don, we're happy you found our staff to be so supportive during your experience here at Mike Maroone VW. Feel free to reach out to us if you need a...nything. Have a wonderful day.

  • 5.0 out of 5
    April 22, 2021

    Jessica Gifford is one of the kindest and most knowledge service representatives I have ever met! I have taken my vehicles to a few dealerships and I have... never received better service than from Jessica at Mike Maroone VW. She was so patient and answered all of my questions, and I will absolutely be recommending this dealership and Jessica to my friends!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Stephen, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Tha...nk you for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    April 15, 2021

    Went in to buy a 2021 jetta and got a 2020 certified tiguan. Took a total of 3 hours to buy as they worked quick and was flexible enough on the price got... me to my monthly carpayment with little to no hassle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us ...a call or stop by. Have an awesome day!

  • 5.0 out of 5
    April 15, 2021

    This dealership has the best service department. I?ve never experienced such expediency, care, and patience in any other location. Thank you!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Christian, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give... us a call or stop by. Have an awesome day!

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