Prestige Auto Group

June, 2016 I looked at several cars including a 2010 Mercedes 350 sedan and a 2007 Infiniti Sedan. Both Danny and Ness were nice, but, I was less than impressed with the dealership, customer service, and professionalism demonstrated. Several considerations: To be fair, this is a wholesale dealership that is not fancy and operates on smaller margins than a typical dealership. I am fine with this concept and would rather save more money. I called Ness anout 1/2 hr. ahead of time to verify that I wanted to look at the Infinity M37X Sedan. When I got to the dealership, Ness provided a lot of pressure to take a credit application. I thought this was a high pressure/unprofessional tactic. It did not make sense as I was not even sure what car I wanted to buy as I am in the research phase. I had to wait about 20 minutes for the lot person to move the car and then fill the car up with gas despite having called earlier. I understand this car is 10 years old with 130K, but, it was not in good shape. I smelled an odd electrical odor and there was a squeaky fan belt. The car had plastic parts missing on the inside and was not in overall good condition. Additionally, I wanted to look at a Lincoln MKT sedan, but, Ness was less than helpful and did not seem to want me to look at the SUV. While my credit is not perfect, he does not seem to understand the concept of building relationships. It is really not his place to tell me what car I should look at. I need to buy a car within the next 3 months, so, while I may not buy a car today, Ness and Prestige had no desire to earn my business. I certainly don't need to buy it from Prestige. Overall rating: Unprofessional sales attitude and unwilling to provide good customer service High pressure sales tactic. Don't appreciate being pressured to apply for credit... I may be paying cash within 3 months. Poor condition of some of the cars. Believe the reviews that many of the cars are in poor condition and have salvage or significant mechanical issues....They advertised a Lexus GS300 for over a month that did not even have working brakes...website is not accurate. No follow up from Car Salesman...Ness. Would not recommend and will not be giving future business. They do not have insurance to provide coverage like most dealers do if the driver has an accident. No other dealers I have EVER dealt with has asked for my insurance on a test drive. Highly unprofessional!

Bought a 2005 Nissan Pathfinder with a 6 month/6,000 mile warranty on April 1st of 2016 from Prestige Auto for the sticker price of $6,500 and upon driving it home (that same day) multiple dash lights came on- the ubiquitous Check Engine light as well as the ABS light, SLIP light, 4WD light and VDC OFF light (traction control). Mechanic's bill to fix it was estimated between $4,000-6,000 (the diagnostics of some of the issues haven't been finalized). Spent two weeks talking to Pete who is the manager at the Tallmadge location trying to get them to take responsibility. None of the repairs were covered by their "warranty" and Pete said they sold the car "as is" (standard for any used car dealership) and therefore it's my problem. After multiple calls and discussions, Pete finally offered a few hundred dollars as compensation- for a $4,000-6,000 repair on a car that broke down the same day I bought it. Upon further research, this dealership appears to purchase vehicles at auction (often poorly-maintained and problematic vehicles) and does very little reconditioning or inspecting before turning around and selling them with a several thousand dollar mark-up. There are many positive reviews here and on other sites- but only if the buyer was lucky enough to purchase a vehicle that didn't have any mechanical issues. If you were not as lucky and your vehicle had issues immediately after purchase, Prestige Auto appears to have a horrible track record of hiding behind their sold "as-is" contracts and claiming no responsibility. Prestige Auto is only concerned with their bottom line, not customer service or satisfaction- shop elsewhere.

Good service! Friendly employers and excellent facilities overall. We walked out happy with our purchase.

I searched online and filled out the forms and within a few hours someone called me. Ness was very helpful not only over the phone with inventory but in person as well. I wouldn't hesitate to return to buy again. The only problem I had was trying to get into service to have work done so that it would pass e-check needless to say I ended up taking to someone else and paying $415.00 in repairs because I couldn't get a service appointment.

I called to speak with Mike Riley on a Friday about a Nissan Altima coupe and was a little nervous because of my credit history. Mike gave me his word that he could get me into the car I wanted. I received a call on Saturday morning stating I was approved. I drove from Columbus, Ohio to check the car out. I am now leaving with my car on Monday with low payments and a great loan to rebuild my credit. I will recommend this dealership to anyone. Thank You

Very easy process Danny was very nice and helpful! Thanks...will recommend.

Danny was an excellent salesman and did everything he could to get us the best deal and help us with our insurance company being slow....good selection of cars and so far no complaints.

Drove 2 hours to look at a vehicle that was described as near perfect and fleet maintained. I asked if they would change the spark plugs if I paid the asking price. They refused to put that in writing. Also, had a door that was preventing the interior light from going out. I was told all it would take to fix was to spray some lubricant into the door latch. If it was that simple, why was it not done? The vehicle had quick body work done over rust and was already bubbling out. Rusty tailgate, fenders and bed sides. The brakes pulsed very badly and the grille was loose from a frontal impact. Very shady!

I CAME IN AND GOT THE CAR I HAVE BEEN LOOKIN TO BUY FOR AT LEAST 3 YEARS I AM SUPER HAPPY AND EXCITED ALL AT ONCE MADE MY DAY NEEDED SOME GOOD NEWS

I just purchased a 1999 Nissan Altima SE from Danny McIntyre on February 20, 2016 after a visit to another dealership where I looked at an 2003 Nissan Altima, which was in horrid condition. My brother-in-law stopped me from nearly purchasing a car that the entire driver;'s side was rusted all the way through to the floor boards. Although my purchase here was for a slightly older vehicle, it is in excellent condition, no junk on this car lot. It was refreshing to visit a dealership, where all the sales people were very friendly and upfront with the condition and pricing of the vehicles on the lot. Danny McIntyre was incredibly nice and put my mind at ease during the entire process. I would recommend this dealership in a heartbeat and plan to return next year to purchase a car for my daughter, who will be leaving for college. Thanks guys, I love my new-to-me car!