Reviews

4.8 out of 5 4.8
27 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 6, 2018

    Recall on passenger air bag. Work completed 9/5/18. Great to have our Edge back.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Terry, we're pleased to hear everything was completed to your satisfaction! If there is anything else we can do to assist you, please let us know...! Take care!

  • 5.0 out of 5
    August 29, 2018

    Since moving to the area I have found that this dealership is a great place to have my vehicles serviced. They always answer any questions and address... all concerns. Appointments to meet my schedule are easily scheduled.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy... to assist you! Safe travels!

  • 5.0 out of 5
    August 13, 2018

    Services was excellent and efficient, the Service Person was very confident and treated me with such respect. He also discuss with me the procedures based... on the service that I needed. He greeted us at the entrance door and treated us like royals. Once we arrive we were promptly told what to expect from the service team working on our automobiles. We were ushered to the waiting room with such dignity. I would recommend Santee Ford to my friends and anyone I know, when it come to buying a car or servicing your car after buying it.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hattie, it is great to read such wonderful comments about your recent experience with us! Our team is dedicated to providing top-quality service, and ...we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

  • 4.0 out of 5
    July 18, 2018

    Service was excellent & fast as usual. I have bought vehicles here in the past, but not this one.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    July 4, 2018

    Very professional in all aspects of recommended service and service reliability

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    Came in for service or repair
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  • 5.0 out of 5
    May 21, 2018

    A small town dealer that gives you all that one asks for. Great place to purchase a vehicle and have it serviced.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 20, 2018

    Service manager is kind and considerate cashiers are great and have had nothing but a pleasant experience since I bought my car back in November of 2016.... Service is people do great work

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 15, 2018

    A very pleasant experience. The waiting area was clean and comfortable.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Ethel, we are so pleased you enjoyed your visit to Santee Automotive! Thank you, and we look forward to your next visit!

  • 5.0 out of 5
    June 14, 2017

    Service was done efficiently and in a timely manner. Very pleased with the service.

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    Does recommend this dealer
    Came in for service or repair
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  • 4.0 out of 5
    March 31, 2017

    OK. In the past, oil pan protector clips were not tightened and I had to get under the truck myself to tighten them so it would not drag on the ground.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Santee Automotive for your automotive needs. Please don't hesitate to call i...f you'd like further assistance.

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