Santee Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    January 17, 2020

    Trying to get car fax on car for sale No response after 3 times Are they hiding something Would be nice for them to respond back Need the carfax on thr... Blue Challenger on the used car lot

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Ron, we are so disappointed to learn of this situation you have described. We take our customers? comments seriously so we hope that you?ll give us a ...call at (803) 433-5400 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

  • 5.0 out of 5
    February 22, 2019

    I bring both my vehicles into Santee Automotive for servicing, they have always taken care of my needs as scheduled.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Mark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there... is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    September 6, 2018

    Recall on passenger air bag. Work completed 9/5/18. Great to have our Edge back.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Terry, we're pleased to hear everything was completed to your satisfaction! If there is anything else we can do to assist you, please let us know! Tak...e care!

  • 5.0 out of 5
    August 13, 2018

    Services was excellent and efficient, the Service Person was very confident and treated me with such respect. He also discuss with me the procedures based... on the service that I needed. He greeted us at the entrance door and treated us like royals. Once we arrive we were promptly told what to expect from the service team working on our automobiles. We were ushered to the waiting room with such dignity. I would recommend Santee Ford to my friends and anyone I know, when it come to buying a car or servicing your car after buying it.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hattie, it is great to read such wonderful comments about your recent experience with us! Our team is dedicated to providing top-quality service, and ...we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

  • 4.0 out of 5
    July 18, 2018

    Service was excellent & fast as usual. I have bought vehicles here in the past, but not this one.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    July 4, 2018

    Very professional in all aspects of recommended service and service reliability

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 21, 2018

    A small town dealer that gives you all that one asks for. Great place to purchase a vehicle and have it serviced.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 20, 2018

    Service manager is kind and considerate cashiers are great and have had nothing but a pleasant experience since I bought my car back in November of 2016.... Service is people do great work

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 15, 2018

    A very pleasant experience. The waiting area was clean and comfortable.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Ethel, we are so pleased you enjoyed your visit to Santee Automotive! Thank you, and we look forward to your next visit!

  • 5.0 out of 5
    June 14, 2017

    Service was done efficiently and in a timely manner. Very pleased with the service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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