Team One Toyota

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(22 reviews)
Visit Team One Toyota
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (256) 399-4208 (256) 399-4208
Used (256) 399-4984 (256) 399-4984
Service (256) 270-4608 (256) 270-4608

Inventory

See all 113 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2014.
As a new Toyota and used car dealership we provide all the automotive servicesrepairs parts and financing that drivers from the Gadsden and Rainbow City areas of Alabama need.
Some drivers step into our Gadsden Alabama showroom ready to take the new Toyota they've been eyeing for a test drive. Others meanwhile are just beginning their search. Regardlessgetting to know all of you in the greater Rainbow City Albertville Jacksonville AL and Birmingham areas is always an enjoyable experience for us. So stop in during our scheduled business hours where we can continue the conversation and answer any questions you might have.

Service center

Phone number (256) 270-4608

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team One Toyota from DealerRater.

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1.0

Service department is terrible!!!!

Sales department is fantastic. But I recently had an issue with my vehicle I had purchased. The service department is ridiculous and made me look like an idiot! Will not be back!

1.0

Service department is terrible!!!!

Sales department is fantastic. But I recently had an issue with my vehicle I had purchased. The service department is ridiculous and made me look like an idiot! Will not be back!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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1.0

Service

I am very disappointed in the service that I received on 12/3/22. My appointment was at 9 am and I get my car after 12, but that was after one lady that had a appointment at 10:40 and she gets her car before me. Whats wrong with this picture? and by the way she got an oil change too. This is the 2ND time this have happen. What my skin color was different? POOR SERVICE for certain people.

1.0

Service

I am very disappointed in the service that I received on 12/3/22. My appointment was at 9 am and I get my car after 12, but that was after one lady that had a appointment at 10:40 and she gets her car before me. Whats wrong with this picture? and by the way she got an oil change too. This is the 2ND time this have happen. What my skin color was different? POOR SERVICE for certain people.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
1 person out of 2 found this review helpful. Did you?
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5.0

Great folks who were honest

After Team One Toyota treated my brother and his family great, we decided to make the 3 hour drive and look for a new vehicle. While we were there we were very close to getting a used vehicle that was brought in overnight. Shaun Musso & Noah Harden told us that they could not with good conscious let us drive off with that vehicle because it wasn’t inspected yet. We then waited for the exact one we wanted to come in a few weeks later and have enjoyed the new Toyota Highlander SUV ever since.

5.0

Great folks who were honest

After Team One Toyota treated my brother and his family great, we decided to make the 3 hour drive and look for a new vehicle. While we were there we were very close to getting a used vehicle that was brought in overnight. Shaun Musso & Noah Harden told us that they could not with good conscious let us drive off with that vehicle because it wasn’t inspected yet. We then waited for the exact one we wanted to come in a few weeks later and have enjoyed the new Toyota Highlander SUV ever since.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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3.0

Typical car dealer agonizing buying experience

We drove 200 miles to pick up a car they saved for us after paying $500 down (non refundable). It was as represented, and we love it. Be prepared for the $995 gouge for “Luxcare” or some BS like that. They Luxcared it all right, but left sticky food mess in the center console and other nooks and crannies. Could have paid someone $100 to detail it better than that. We tried to pay for it by check, but we were told we’d have a $500 surcharge for paying in cash! So we financed $10k. Big mistake! Had to spend an agonizing 1.5 hours signing a million loan forms while being subjected to the stupidest sales pitch ever for a $3500 extended warranty. He would not take “no” for an answer and tried every scare tactic in the book. Total cringe. Looking back, it would have been worth paying $500 to skedaddle out of there.

3.0

Typical car dealer agonizing buying experience

We drove 200 miles to pick up a car they saved for us after paying $500 down (non refundable). It was as represented, and we love it. Be prepared for the $995 gouge for “Luxcare” or some BS like that. They Luxcared it all right, but left sticky food mess in the center console and other nooks and crannies. Could have paid someone $100 to detail it better than that. We tried to pay for it by check, but we were told we’d have a $500 surcharge for paying in cash! So we financed $10k. Big mistake! Had to spend an agonizing 1.5 hours signing a million loan forms while being subjected to the stupidest sales pitch ever for a $3500 extended warranty. He would not take “no” for an answer and tried every scare tactic in the book. Total cringe. Looking back, it would have been worth paying $500 to skedaddle out of there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
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5.0

My husband bought me a new 2022 4Runner TRD Sport

My husband bought me a new 2022 4Runner TRD Sport yesterday! The service was top notch! I’ve never heard my husband talk about how easy a car buying process was before now. Casey Youngblood was the salesman. Such a nice and great guy! Will definitely be using him again in the future when we buy a new vehicle!!

5.0

My husband bought me a new 2022 4Runner TRD Sport

My husband bought me a new 2022 4Runner TRD Sport yesterday! The service was top notch! I’ve never heard my husband talk about how easy a car buying process was before now. Casey Youngblood was the salesman. Such a nice and great guy! Will definitely be using him again in the future when we buy a new vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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2.0

Look further.....NOT the one you want to deal with

Bought my 2021 Venza from them about 6 weeks ago. Love the car and our salesman (Nick) was very patient and helpful. The finance guy was a joke! Added several items onto the contract.........costing us a couple extra thousand in overall costs. Contacted Assurant to cancel the Extended warranties we did not need or want. Was assured by the finance guy (Jordan Benefield) that he was signing the papers on October 14th to cancel the policy.....only to find out 3 weeks later that they have not been cancelled yet. In the market now to buy a new truck........but will definitely bypass this dealership for this and any future purchases. If you're looking, look further........this is not the type of service you want!!

2.0

Look further.....NOT the one you want to deal with

Bought my 2021 Venza from them about 6 weeks ago. Love the car and our salesman (Nick) was very patient and helpful. The finance guy was a joke! Added several items onto the contract.........costing us a couple extra thousand in overall costs. Contacted Assurant to cancel the Extended warranties we did not need or want. Was assured by the finance guy (Jordan Benefield) that he was signing the papers on October 14th to cancel the policy.....only to find out 3 weeks later that they have not been cancelled yet. In the market now to buy a new truck........but will definitely bypass this dealership for this and any future purchases. If you're looking, look further........this is not the type of service you want!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
4 people out of 5 found this review helpful. Did you?
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4.0

Retried but bad credit never new car no money need loan...

Retried but bad credit never new car no money need loan make payment month thank you

4.0

Retried but bad credit never new car no money need loan...

Retried but bad credit never new car no money need loan make payment month thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

First time I am deaf what I do how get car ?

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1.0

Service dept

I have 2009 Toyota Camry I bought new when dealership was Moultrie Toyota. I have the Lifetime Powertrain warranty . Dealership is giving me run around not returning my calls. Took car to a toyota dealership in Birmingham to get repaired.

1.0

Service dept

I have 2009 Toyota Camry I bought new when dealership was Moultrie Toyota. I have the Lifetime Powertrain warranty . Dealership is giving me run around not returning my calls. Took car to a toyota dealership in Birmingham to get repaired.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
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1.0

Dishonesty

Would not recommend. We gave our credit card number for a deposit to hold the vehicle and filled out a credit application- and they went ahead and sold the 4Runner we had agreed upon. If you can't hold it just say if someone else comes in and wants to buy it, you will sell it. No bueno.

1.0

Dishonesty

Would not recommend. We gave our credit card number for a deposit to hold the vehicle and filled out a credit application- and they went ahead and sold the 4Runner we had agreed upon. If you can't hold it just say if someone else comes in and wants to buy it, you will sell it. No bueno.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
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5.0

Excellent customer service from start to finish. I...

Excellent customer service from start to finish. I contacted Brittney via email and she responded immediately. Took the time to have a video made of my vehicle to send me (since I live out of state) and had 90% of the paperwork done upon my arrival from Nashville. Once I arrived my vehicle was cleaned , filled up and ready to go. I then completed my purchase with Samantha (Sam) and she handled everything equally as fast and even helped me out on some payment options. Without a doubt I would recommend these 2 ladies to anyone wanting a vehicle and since they are employed by Team One Toyota I absolutely recommend this dealership. A+

5.0

Excellent customer service from start to finish. I...

Excellent customer service from start to finish. I contacted Brittney via email and she responded immediately. Took the time to have a video made of my vehicle to send me (since I live out of state) and had 90% of the paperwork done upon my arrival from Nashville. Once I arrived my vehicle was cleaned , filled up and ready to go. I then completed my purchase with Samantha (Sam) and she handled everything equally as fast and even helped me out on some payment options. Without a doubt I would recommend these 2 ladies to anyone wanting a vehicle and since they are employed by Team One Toyota I absolutely recommend this dealership. A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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