Hyundai of Kirkland

I went to buy a car on a snow-filled Sunday afternoon. I called ahead and Dennis, the salesman, had the car parked in the bay, free of snow and all ready for me to test drive. It didn't matter that the roads were covered in snow. Dennis was excited to show off how the car handled in these more extreme conditions. Dennis was incredibly knowledgeable of all of the features on my new Hyundai Tucson. He developed an instant repoire with me, not only on a personal level, but on a business level as well. He thoroughly explained to me everything I needed to know about the car before I pulled off of the lot and gave me his personal cell phone number and insisted that I call him anytime with any future questions I might have. The negotiation process was super easy and I felt I received a very fair price on the car. The Finance process was quick, and I felt that Mario did an amazing job at informing me about the various extended warranty options that were available to me. I usually don't purchase these extended warranties, but Mario offered me a great deal and really helped me understand the benefits of each. This was by far the most pleasant and the easiest car buying experience I have ever had.

Michael Goldman was a pleasure to work with -- Well informed and walked me thru the purchase process -- The price was fair and the deal was done in about 2 hours total -- He also assisted in the delivery of my new purchase to my house -- A happy customer

Awesome. Justin was really helpful, he made it easy and fair. Asked for coffee too late, but other than that it was a great experience.

Don was delightful to work with. We never felt pressured or hassled. He tried to answer all our questions and was patient with our process. He provided several options and helped us priortize our selection. He was timely and friendly and he made time for us to come in several times. We felt he was advocating for us through the process. WE LOVE OUR NEW GENESIS!

Russ was a great help buying our truck! He went out of his way to accommodate our needs. He was not pushy like I have experienced in the past buying vehicles from other dealerships. Thanks Russ!

This was my first ford purchase in over forty years and I would recommend ford of kirkland to anyone friendly and exacting good business model. BP

easiest and fastest sale process I've ever had. Fair price and fair trade . You dont get much better than Jim's team in Kirkland.

I communicated with Jimmy via email before going into the dealership. I had shopped around and done my homework so I knew I was getting a great deal. Jimmy helped me work through my available options and I decided to lease a Ford Explorer. We were extremely happy with the car and the overall process. They offered the best price in the region and Jimmy made the experience painless. I highly recommend working with Ford of Kirkland. Thanks.

The sales team at Hyundai of Kirkland was very welcoming from the moment we drove into the lot. They came out of the dealership building to welcome us as we got out of the car. Rich then approached me and asked me what I was interested in and got me started test driving the models that I showed interest in. This was very different from the experience I had at some of the other dealerships where I test drove. One thing that I really liked was the he was very knowledgeable about different models when I asked questions, but didn't try and push more expensive models and vehicle styles on me. The test drive was easy and Rich was very good at directing me since I am not too familiar with that part of Kirkland, which I appreciated. I also like the fact that he was understanding when I told him that I wasn't ready to buy until I had done some comparison shopping. Once I returned to the dealership to make the purchase, negotiations and financing remained a smooth and friendly process. All in all, I am very pleased with the customer service at Hyundai of Kirkland and am enjoying my new Accent SE!

On December 29, 2011, I stopped in to see about getting a 2012 Ford Focus. Nick Nicoloudakis greeted me at the door. A good sign--no waiting to get someone's attention. We went to his office so we could discuss what I was looking for. I wanted something smaller than my current car and easy to park, with good gas mileage, but still powerful enough to take on hilly streets. Nick let me test drive a hatchback first. It was easy to maneuver, and he found a hilly street nearby for me to try. The car worked great but didn't quite suit me, so we tried a sedan over the same route. Bingo! I found my car. Nick concentrated solely on getting me the car I wanted. I never felt pressured. He took me to the service department so I would know where to bring my car for maintenance. He also took the time after the sale to go over all the main features again and answer questions about how things work. I was introduced to several people at this dealership, and everyone was courteous and friendly. Something else I look for: the showroom and other areas of the building were clean.