McCarthy Chevrolet Lee's Summit

Worst service department ever. Doesn't do any good to make an appointment. Took the car in for recall work was told it would take 4 hours. 24 hours they had just started on it. They never called to say they couldn't get to it.

I needed a new car, and I had heard wonderful things about McCarthy Chevrolet in Lee's Summit, Mo. so I wanted to go there first‼️ My son, Nick, went with me and he doesn't like dealing with car salesmen, but he and I were both impressed with our salesman, Jamison Brandon‼️ Jamison was not pushy, he was polite, and he really went to bat for me‼️ When Jamison was away from his desk, Nick said to me, "Mom, I really like this guy‼️ He's not in your face like a lot of salesman are," and I told him, "I really like him too‼️" I was kind of afraid when I went in there, because I didn't know if I could qualify for a loan, but Jamison is very knowledgeable about cars and made the experience easy‼️ I found a beautiful 2020 Malibu and purchased it‼️ I feel like I was treated fairly and I will definitely recommend McCarthy Chevrolet to all of my friends and if I buy future cars it will be at McCarthy Chevrolet in Lee's Summit‼️

Worst experience ever, the sales manager actually said ( they don't make used cars, and we don't go to auctions and you don't have a trade so I have to raise the price 3000 dollars above advertised price.

Very good customer service . Wait time is not too long most of the time and advisers are wonderful

Jason Edward's was amazing to work with. Took very good care of us and was absolutely no pressure. Even delivered the truck to me almost 2hrs away

I had a great buying experience at the dealership. My sales person Doug Harding was easy to deal with knowledgeable and listened to what I was wanting in a truck.

Went in for oil change and air filter and was told 30 minutes. After hour and a half went up to ask if anything wrong, and they said filter was out of stock and had to go buy one from another place. Didn't tell me it was out of stock. I would have just got it another day , instead of waiting 2 hours.

I dropped my vehicle off at the service department due to some issues I was experiencing. I experienced some issues at first with the service I received from a service rep, but Courtney contacted me immediately and went above and beyond to rectify the situation. Courtney was understanding, respectful and worked hard to get my needs met in a timely manner. Thank you very much Courtney!!

I just wanted to say how impressed I was of the service that Luke showed my wife and i.He was very friendly and professional.The service shown to us was outstanding. He worked with me,and got my wife in the car that she wanted,it was a trailblazer on the showroom floor.He went above and beyond on our behalf. We were just going to look at some cars there sat in them,get a feel for what we might.And we thought it was the blazer,but my wife fell in love with the trailblazer.And thanks to Luke,I was able to come away with that car.I'm so grateful to all the staff that worked with us,and made our visit awesome.But ,I really want too shine the light on Luke kulhman for his diligence and patience with me. Thank you for all you did for us.I'm sending others there,telling them of the great service there.Thank you again. Looking forward to doing more business in the future.I'm coming for a chevy truck next.

Also enjoy going into this dealership, they are always so helpful and nice get the job done with keeping you informed on what is going on in the meantime. As long as I buy Chevy vehicles I will always go there.