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McCarthy Chevrolet Lee's Summit

(461 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (866) 987-8382 (866) 987-8382
Used (816) 209-6291 (816) 209-6291
Service (816) 209-6379 (816) 209-6379

Reviews

(461 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McCarthy Chevrolet Lee's Summit from DealerRater.

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The dealership offered a fair value for my suburban and

The dealership offered a fair value for my suburban and had a truck on order for me to buy. Not many dealerships gave me both requirements.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went there to look for a new car to buy.

Went there to look for a new car to buy. The cars that we looked at were not cleaned. Some were so bad that we decided to not even get in them. The trade value we were offered for our car was incredibly low. The salesmen were rude and arrogant. I plan to never go there again and to inform many friends and family to avoid this place at all cost.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Rusty Hilton was my service writer at McCarthy Chevrolet,

Rusty Hilton was my service writer at McCarthy Chevrolet, Lees Summit. Rusty explained when certain service should be done to my vehicle. Was very professional and helpful. I would suggest if you have questions about service to your vehicle, give Rusty Hilton a call at 816-356-5610.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Discussed

Worst experience ever, the sales manager actually said ( they don't make used cars, and we don't go to auctions and you don't have a trade so I have to raise the price 3000 dollars above advertised price.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Service was awesome & super fast for all the work that...

Service was awesome & super fast for all the work that was done. I really appreciate it. Rusty & the rest of the crew was a great help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We had a great experience! Our salesman Josh Figgatt he...

We had a great experience! Our salesman Josh Figgatt he was very knowledgeable and very efficient! He was also very personable and professional! We are extremely happy and McCarthy Lees Summit has earned our business indefinitely!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service review

Very good customer service . Wait time is not too long most of the time and advisers are wonderful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Elijah was very helpful in the car buying process. He...

Elijah was very helpful in the car buying process. He committed to getting me into a new vehicle and reached out to me several occasions until I found what I was looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lee summit

Jason Edward's was amazing to work with. Took very good care of us and was absolutely no pressure. Even delivered the truck to me almost 2hrs away

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have been with McCarthy Chevrolet for service on my car...

I have been with McCarthy Chevrolet for service on my car for about 4 years. No hassle, no lies, only great service from the service department. Well, I just decided to take the big jump and purchase a new truck 🛻 and came to McCarthy’s Lee’s Summit. After I explained exactly what I wanted they helped out. Sales department has always been a scare to me but the sales made it a little easier.. thanks Sharon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.