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First Chrysler Dodge Jeep Ram

(859 reviews)
Visit First Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (508) 342-5210 (508) 342-5210
Used (508) 809-7015 (508) 809-7015
Service (508) 409-6670 (508) 409-6670

Reviews

(859 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of First Chrysler Dodge Jeep Ram from DealerRater.

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Great experience with the Service Center.

Great experience with the Service Center. Great diagnostic, fair estimate for costs, not pushy on selling services or repairs not needed, and excellent communication. Very thorough and gave me peace of mind that they knew what they were doing. Thanks especially to my service advisor, Peter. He’s a great guy and very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From their sales department to their service department

From their sales department to their service department and their parts department hands down some of the best people in the business. Friendly, personal and professional all in one company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff have been courteous and professional over my

The staff have been courteous and professional over my ten years of experience with them. They remember me as a repeat customer and never try to oversell me imparts, service, or purchases. The location is convenience and I did not feel pressured into any commitments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

If the service dept continues to be this efficient, this

If the service dept continues to be this efficient, this will be my go to dealership for repairs. Friendly, helpful, knowledgeable. So used to being treated as second class at other area Chrysler dealers, this was definitely refreshing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service!

Great service!! Great people to work with!! Quick service and always on time.. very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

David provided great customer service and was extremely

David provided great customer service and was extremely patient, since I couldn't make up my mind about the vehicle I wanted. He was super helpful and wanted to make sure I was happy with my decision. I will recommend him to all my friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hassle free, no haggling, very receptive to my ideal

Hassle free, no haggling, very receptive to my ideal vehicle. Ordered my desired vehicle, kept the updated on the progress. Called me when it was in transit and when it arrived for me to pick up. Great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a warranty repair done on my Jeep Wrangler.

I had a warranty repair done on my Jeep Wrangler. ( Knocking Lifters ) Peter Howell worked hard and diligently to get the authorization for the work and to schedule the repairs. He remained steadfast until everything was approved and scheduled. In today's economy, to have someone who is customer service oriented is a limited commodity. To First Chrysler Dodge Jeep Ram I say thank you for the quality service and respect. To Peter, I say Thank you so much for doing what you do and for the level expertise you bring to the table. Most thankful and appreciative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service dept always on point.

Service dept always on point. Peter is the best. He was able to arrange my appointment to get warranty program to cover my repairs. ( lifters replaced ) Peter has always been on time, pleasant to deal with and extremely trustworthy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ordered a new RAM and it came within 7 weeks.

Ordered a new RAM and it came within 7 weeks. Stephen, David, and Dennis were very helpful throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.