Reviews
My car broke down I called and they were able to squeeze
My car broke down I called and they were able to squeeze me in the same day. After inspecting my car they were able to order the part within 24 hours I am truly amazed of how Mohammed went through the extra miles to ensure I was in a loaner and my car was being serviced properly. This dealership is truly a lifesaver
My car broke down I called and they were able to squeeze
My car broke down I called and they were able to squeeze me in the same day. After inspecting my car they were able to order the part within 24 hours I am truly amazed of how Mohammed went through the extra miles to ensure I was in a loaner and my car was being serviced properly. This dealership is truly a lifesaver
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dross3808, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at INFINITI Of Lynbrook!
Terrible experience.
Terrible experience. Today I went to infiniti of lynbrook service center. I was the second car to arrive and sat for 3hrs and 20 minutes only to be charged 228 dollars for nothing. The rep told me these things take time. Very angry and annoyed with the service. This is unacceptable!!! Take your car elsewhere not worth it here!!!
Terrible experience.
Terrible experience. Today I went to infiniti of lynbrook service center. I was the second car to arrive and sat for 3hrs and 20 minutes only to be charged 228 dollars for nothing. The rep told me these things take time. Very angry and annoyed with the service. This is unacceptable!!! Take your car elsewhere not worth it here!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terrell, we strive for 100% satisfaction, and we regret to find out that this was not the case. I see that you were here for a diagnosis for a number of problems. I do apologize that it took so long to diagnose some of the issues, but it seems there were many items that need repair. It seems that your vehicle has not been here before and you requested it be checked out. Our certified technicians do a very thorough inspection to give you the best service. Once given the diagnosis, you refused all repairs so the only charge there was is the time that the technician spent to do the diag. The diagnosis time was discussed and approved by you prior to them looking at your vehicle. Keep in mind that if the repairs were authorized, the diag time would have been waived. We would love the opportunity to assist and work with you to have the repairs done over time. Our service manager Joe has already reached out to you to discuss options for repairs. Let us know if we can help.
The Service department took care of all our needs.
The Service department took care of all our needs. Overall satisfied with their customer service.
The Service department took care of all our needs.
The Service department took care of all our needs. Overall satisfied with their customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at INFINITI Of Lynbrook!
When looking for a New or Used Infiniti Riju is the one
When looking for a New or Used Infiniti Riju is the one to go see @ Infiniti of Lynbrook. I already knew what I wanted going in a lovely off white QX55 but he was still very attentive, detailed and very professional. Took great care of myself and the family. The team also went above and beyond getting us a great deal. Fun tip: Bring some Oxtails and the price will look even better!
When looking for a New or Used Infiniti Riju is the one
When looking for a New or Used Infiniti Riju is the one to go see @ Infiniti of Lynbrook. I already knew what I wanted going in a lovely off white QX55 but he was still very attentive, detailed and very professional. Took great care of myself and the family. The team also went above and beyond getting us a great deal. Fun tip: Bring some Oxtails and the price will look even better!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Acqueens, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at INFINITI Of Lynbrook!
Managers were attentive and we received a great deal.
Managers were attentive and we received a great deal. Had a very positive experience with the service center as well. Joseph is amazing!
Managers were attentive and we received a great deal.
Managers were attentive and we received a great deal. Had a very positive experience with the service center as well. Joseph is amazing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Charm, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Lynbrook. Thank you, and have a fantastic day!
Today I went into Infiniti of Lynbrook to “window shop”
Today I went into Infiniti of Lynbrook to “window shop” but my sales person Riju popped out a few techniques of his and I ended up purchasing a NEW Infiniti Qx50. Riju was super friendly and his customer service was remarkable! He made sure I was happy with my purchase and I must say it was all smiles walking out of Infiniti of Lynbrook dealership today! Thanks again for making me a happy customer! I will definitely send more customers your way!!!!
Today I went into Infiniti of Lynbrook to “window shop”
Today I went into Infiniti of Lynbrook to “window shop” but my sales person Riju popped out a few techniques of his and I ended up purchasing a NEW Infiniti Qx50. Riju was super friendly and his customer service was remarkable! He made sure I was happy with my purchase and I must say it was all smiles walking out of Infiniti of Lynbrook dealership today! Thanks again for making me a happy customer! I will definitely send more customers your way!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sthompson_93, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at INFINITI Of Lynbrook!
Riju made it easy going from one lease to the next one.
Riju made it easy going from one lease to the next one. I have a familiarity with the Q50. In fact, my 2021 was also white with a black interior. My only complaint is that Infinity doesn’t keep up with restyling the exterior and interior of the car.
Riju made it easy going from one lease to the next one.
Riju made it easy going from one lease to the next one. I have a familiarity with the Q50. In fact, my 2021 was also white with a black interior. My only complaint is that Infinity doesn’t keep up with restyling the exterior and interior of the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carylv1, thank you for sharing your positive experience! We look forward to your next visit! Take care!
Riju’s knowledge of the Infinity brand and ability to
Riju’s knowledge of the Infinity brand and ability to take my car requirements and needs lead to a purchase of which I’m very satisfied. No gimmicks or pressure provided a very much appreciated buying experience. Thank you to not only Riju as the salesmen, but , the entire sales team of Titan. Thank you.
Riju’s knowledge of the Infinity brand and ability to
Riju’s knowledge of the Infinity brand and ability to take my car requirements and needs lead to a purchase of which I’m very satisfied. No gimmicks or pressure provided a very much appreciated buying experience. Thank you to not only Riju as the salesmen, but , the entire sales team of Titan. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at INFINITI Of Lynbrook!
Thank you so much for your excellent service and the
Thank you so much for your excellent service and the dedication all of you to make one of my dreams come true. And thank you so much Mr. Riju to take the time to work everything out smoothly. Very happy with my QX60!
Thank you so much for your excellent service and the
Thank you so much for your excellent service and the dedication all of you to make one of my dreams come true. And thank you so much Mr. Riju to take the time to work everything out smoothly. Very happy with my QX60!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jennifer_bp, thank you for your kind review; we are happy to pass along your comments to the team here at INFINITI Of Lynbrook! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at INFINITI Of Lynbrook!
Riju was the best!
Riju was the best! He was very patient and helpful. I will buy from him again and again!
Riju was the best!
Riju was the best! He was very patient and helpful. I will buy from him again and again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mafer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Lynbrook. Thanks again for the recommendation, and have an amazing day!