Reviews
Write a reviewVery Helpful and Professional
I had to purchase a vehicle for my daughter which was an issue because I was out of state. Alan Yarbrough was very helpful in helping me find the right vehicle AND spent the time to walk my daughter through the process. I would recommend this dealership and Alan to anyone looking for a vehicle.
Very Helpful and Professional
I had to purchase a vehicle for my daughter which was an issue because I was out of state. Alan Yarbrough was very helpful in helping me find the right vehicle AND spent the time to walk my daughter through the process. I would recommend this dealership and Alan to anyone looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Select Auto Group ROCKS!
I must admit I was a little skeptical because of some of the bad reviews I had read earlier on here before I decided to pay them a visit. However, everything turned out to be the exact opposite. Joe got my paperwork ready and found me an even better deal on the interest rate at half of what my own bank was offering! I even got a three year warranty. It cost a little more but I am glad he threw it in there. Gave me a piece of mind. He was friendly and made sure I understood everything. As I was driving the vehicle home, I noticed one of the brakes were squeaking and that the key fob wasn't working. He told me to bring it back in and that they would check the brakes and put new batteries in the fob. So far, so good!
Select Auto Group ROCKS!
I must admit I was a little skeptical because of some of the bad reviews I had read earlier on here before I decided to pay them a visit. However, everything turned out to be the exact opposite. Joe got my paperwork ready and found me an even better deal on the interest rate at half of what my own bank was offering! I even got a three year warranty. It cost a little more but I am glad he threw it in there. Gave me a piece of mind. He was friendly and made sure I understood everything. As I was driving the vehicle home, I noticed one of the brakes were squeaking and that the key fob wasn't working. He told me to bring it back in and that they would check the brakes and put new batteries in the fob. So far, so good!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you!
Mike and John were very helpful in helping me replace a totaled car. Excellent inventory at fair pricing. I highly recommend shopping at Select Auto. I didn’t realize my son bought his first car there as a teenager getting excellent service too. What a pleasant experience vs the big dealers. On my test drive they were happy to stop at my mechanics to allow for a car inspection.
Thank you!
Mike and John were very helpful in helping me replace a totaled car. Excellent inventory at fair pricing. I highly recommend shopping at Select Auto. I didn’t realize my son bought his first car there as a teenager getting excellent service too. What a pleasant experience vs the big dealers. On my test drive they were happy to stop at my mechanics to allow for a car inspection.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shady business
Shady, won't submit loan paperwork to the bank you are approved with and sit on your paperwork for 9 days. No contact from the dealership until they needed proof of residency despite all my documents having my legal address. Demanded me bring vehicle back after 9 days and only reaching out on that day saying they need something else to have loan funded. Submitted what they requested at 1030 and by 11 was threatened by Alan that if the car wasn't back in an hour he'd call the police to report it stolen. Won't refund down payment and threaten and intimidate you by calling the police to report it stolen. Sheridan Police contacted me and laughed at the accusation when given the true facts. Alan, who's not even a manager called the police without cause, justification or authority. When speaking to the GM John about issue to clarify my vehicle wasn't still considered stolen, he mentioned he could prove his residency with an insurance card if he was in my position. Guess what John, my insurance card I gave you upon delivery of my vehicle had that address, my DL had that address. All my papers had that address. I think it's safe to say I've proven my residency. Yet John refused to apologize about his business willfully attempting to involve the police with a frivolous threat and intimidation. Stay away!
Shady business
Shady, won't submit loan paperwork to the bank you are approved with and sit on your paperwork for 9 days. No contact from the dealership until they needed proof of residency despite all my documents having my legal address. Demanded me bring vehicle back after 9 days and only reaching out on that day saying they need something else to have loan funded. Submitted what they requested at 1030 and by 11 was threatened by Alan that if the car wasn't back in an hour he'd call the police to report it stolen. Won't refund down payment and threaten and intimidate you by calling the police to report it stolen. Sheridan Police contacted me and laughed at the accusation when given the true facts. Alan, who's not even a manager called the police without cause, justification or authority. When speaking to the GM John about issue to clarify my vehicle wasn't still considered stolen, he mentioned he could prove his residency with an insurance card if he was in my position. Guess what John, my insurance card I gave you upon delivery of my vehicle had that address, my DL had that address. All my papers had that address. I think it's safe to say I've proven my residency. Yet John refused to apologize about his business willfully attempting to involve the police with a frivolous threat and intimidation. Stay away!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
SHADY BUSINESS
How you gonna sell a vehicle that has issues barely 15,000 miles down the Road and upsell a Warranty that doesn’t Cover the Full Repairs Like You Claim. That was a $1,400 addition to the Price of the Vehicle. That Now Has Issues. The Place You Tell People to Get There Car Looked at or Worked on Says that the Warranty Doesn’t Pat Them Squat. So I have to Pay out of Pocket What a Worthless Point of Having a Warranty. Why Don’t Next time you tell people that your insurance won’t cover full cost. Just Trying to get an extra $1400 From People. SHADY BUSINESS!!!!
SHADY BUSINESS
How you gonna sell a vehicle that has issues barely 15,000 miles down the Road and upsell a Warranty that doesn’t Cover the Full Repairs Like You Claim. That was a $1,400 addition to the Price of the Vehicle. That Now Has Issues. The Place You Tell People to Get There Car Looked at or Worked on Says that the Warranty Doesn’t Pat Them Squat. So I have to Pay out of Pocket What a Worthless Point of Having a Warranty. Why Don’t Next time you tell people that your insurance won’t cover full cost. Just Trying to get an extra $1400 From People. SHADY BUSINESS!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Car sale
Awesome customer service, Warren helped me out getting the vehicle I worked hard for! Great place! I really recommend this spot if you need a used or new car
Car sale
Awesome customer service, Warren helped me out getting the vehicle I worked hard for! Great place! I really recommend this spot if you need a used or new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great deals in a professional manner!!!
This dealership is a first rate operation. Ther sell Quality vehicles at a great price. Do yourself a favor and ask for Zach and he is truly a professional. The paper work will be processed quickly and in a professional manner. Unlike the BIG dealerships the owner, Joe, is actually involved in day to day operations. I highly recommend this dealership!!!! Five Stars!!!!
Great deals in a professional manner!!!
This dealership is a first rate operation. Ther sell Quality vehicles at a great price. Do yourself a favor and ask for Zach and he is truly a professional. The paper work will be processed quickly and in a professional manner. Unlike the BIG dealerships the owner, Joe, is actually involved in day to day operations. I highly recommend this dealership!!!! Five Stars!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!
Zach was great! We negotiated a price over email, as I live a 100 miles or so away from the dealership and didn't want to travel up there if the price wasn't going to be what I was comfortable with. He honored it to the dollar and I have a beautiful, low mileage car. Smooth process, very friendly - buying a car usually is a pain, but this time it was painless. Thank you!
Great Experience!
Zach was great! We negotiated a price over email, as I live a 100 miles or so away from the dealership and didn't want to travel up there if the price wasn't going to be what I was comfortable with. He honored it to the dollar and I have a beautiful, low mileage car. Smooth process, very friendly - buying a car usually is a pain, but this time it was painless. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not helpful with service problem.
Bought vehicle, was told we could get service warranty to cover any problems, not helpful after purchase. Manager rude and unwilling to discuss options. Should have picked a more reputable dealer.
Not helpful with service problem.
Bought vehicle, was told we could get service warranty to cover any problems, not helpful after purchase. Manager rude and unwilling to discuss options. Should have picked a more reputable dealer.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent car buying experience!
We are very pleased with our new SUV! Bill was great! He sent me additional pictures of the vehicle and also sent the Carfax . He explained everything in detail, was very personable, and followed through on every single promise. Our new vehicle received new brakes and a nice detail and it was ready a day before promised! We can’t say enough about this dealership and especially our sales guy Bill! Will definitely recommend and be back when we are in need of another vehicle!
Excellent car buying experience!
We are very pleased with our new SUV! Bill was great! He sent me additional pictures of the vehicle and also sent the Carfax . He explained everything in detail, was very personable, and followed through on every single promise. Our new vehicle received new brakes and a nice detail and it was ready a day before promised! We can’t say enough about this dealership and especially our sales guy Bill! Will definitely recommend and be back when we are in need of another vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase