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Porter Hyundai

(359 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (888) 870-2650 (888) 870-2650
Used (888) 870-1929 (888) 870-1929
Service (888) 870-1927 (888) 870-1927

Reviews

(359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porter Hyundai from DealerRater.

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I have been a customer for a decade.

I have been a customer for a decade. I have always received great service. Staff is professional and friendly. All service & repairs are done quickly and correctly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Prompt and professional service.

Prompt and professional service. Thorough explanation of their services and no surprises. Comfortable waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Not a friendly welcome when arriving.

Not a friendly welcome when arriving. Im a cancer patient who lost my hair. I guess that is why the older gentleman called me a sir when I arrived. Then ignored by everyone when checking for service for 10 minutes was infuriating. Acknowledge me! Im disappointed all my emails and texts where ignored. Im pissed off my tires weren't rotated because some guy decided not to because my car with only 20k miles on it needs new tires already according to him. A tire rotation reduced my bill by $40. That's outrageous for a rotation. I don't think I'll be going back to this location again. Im not happy that hyundai is giving new car purchases free bluelink as long as they own the car. Hyundai customer seriously for long time loyal customers has gone down hill.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I like the flexibility of coming in early on a Saturday

I like the flexibility of coming in early on a Saturday morning to get my car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Dealer’s service rep was responsive and accommodating

The Dealer’s service rep was responsive and accommodating on schedule. He was understanding as to the nature of my problem and made a senior mechanic available for a road test to assist in diagnosing the problem. Once the problem was identified, the service rep moved rapidly to get the repair approved, order parts and schedule the work. I could not have asked for more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rob had previously research my cars coming service needs

Rob had previously research my cars coming service needs which can be done over time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lyle and Rob did an excellent job in assuring the AC in

Lyle and Rob did an excellent job in assuring the AC in our Santa Fe was repaired

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Prompt courteous service.

Prompt courteous service. The battery issue was completed with warranty as promised might buy a car here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The work was completed in a timely manner and all the

The work was completed in a timely manner and all the warranty service was completed before the holiday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Went in for oil change and tire rotation, had air filter

Went in for oil change and tire rotation, had air filter replaced, dropped off vehicle and within 2 hrs vehicle was ready for pick up. All was good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.