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estimate was double that of 2 other Cadillac/GM service departments
Happy to re-diagnose issues with car, Happy to take a look at estimate a second time- dealership uses standard Cadillac labor times and repair processes. We strive to be as transparent as possible. We apologize for any frustration we may have caused. Dana M. Thomas.
Purchased Certified ATS
Recently purchased a Certified ATS. Our sales consultant, Bill Donato, made the buying experience easy & comfortable. Excellent service & preparation of the car! We definitely would recommend this dealership.
Will Randolph, Sales was very helpful with buying process. Tim in service was knowledgeable and answered all questions during my first service appointment.
Tim in Cadillac Service at Valenti
Great experience every time I bring my vehicle in for service these guys are ready with my loaner and my car is ready on time and serviced perfectly
Excellent service as always. Cars was in and out very quickly.
Trading German made for American made
After Trading in my third luxury Audi in 20 years for a American Luxury vehicle, A Cadillac ELR I need to say that I am Impressed with the new American technology and the overall Greeting and Service at Valenti Cadillac in Hartford Ct. and it was an awesome experience with lots of gratitude. Thank you Very Much. Sincerely Norman A Nadeau, PhD, MBA, LUTCF
Respectful, friendly, accurate and responsive!
I have been a customer of Valenti for many years because of the respectful, friendly way all associates treat me and their attentive, responsive service. I called Bill on Friday and met him the next Monday. He had a perfect car picked out for me and I drove it away Thursday. Awesome! Steve was as efficient as anyone could be with my paperwork, and 100% accurate. And Michelle always gives me a happy greeting when I walk through the door. I simply could not be happier, and I will certainly stay loyal to all the fine people at Valenti!
Efficient and timely services. Easy access to the facilities and kindly shuttle services to and from my work place that allows me much the flexibility to carry on my duty while my car is being repaired.
Valenti Cares for it's customers
Sales and Service team are excellent. Made to feel valued from the moment you step foot in the facility Fast and courteous service all the time.
The service done and the advisor Justin Behrends help was great. I recommend Valenti Cadillac as the place to bring your vehicle whether old or new for any service concerns or needs.