Reviews

4.6 out of 5 4.6
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 30, 2018

    estimate was double that of 2 other Cadillac/GM service departments

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Happy to re-diagnose issues with car, Happy to take a look at estimate a second time- dealership uses standard Cadillac labor times and repair proces...ses. We strive to be as transparent as possible. We apologize for any frustration we may have caused. Dana M. Thomas.

  • 5.0 out of 5
    June 20, 2018

    Recently purchased a Certified ATS. Our sales consultant, Bill Donato, made the buying experience easy & comfortable. Excellent service & preparation... of the car! We definitely would recommend this dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 2, 2018

    Will Randolph, Sales was very helpful with buying process. Tim in service was knowledgeable and answered all questions during my first service appointment.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 12, 2018

    Great experience every time I bring my vehicle in for service these guys are ready with my loaner and my car is ready on time and serviced perfectly

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 28, 2018

    Excellent service as always. Cars was in and out very quickly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 4, 2017

    After Trading in my third luxury Audi in 20 years for a American Luxury vehicle, A Cadillac ELR I need to say that I am Impressed with the new American... technology and the overall Greeting and Service at Valenti Cadillac in Hartford Ct. and it was an awesome experience with lots of gratitude. Thank you Very Much. Sincerely Norman A Nadeau, PhD, MBA, LUTCF

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 18, 2017

    I have been a customer of Valenti for many years because of the respectful, friendly way all associates treat me and their attentive, responsive service.... I called Bill on Friday and met him the next Monday. He had a perfect car picked out for me and I drove it away Thursday. Awesome! Steve was as efficient as anyone could be with my paperwork, and 100% accurate. And Michelle always gives me a happy greeting when I walk through the door. I simply could not be happier, and I will certainly stay loyal to all the fine people at Valenti!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 13, 2017

    Efficient and timely services. Easy access to the facilities and kindly shuttle services to and from my work place that allows me much the flexibility... to carry on my duty while my car is being repaired.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 10, 2017

    Sales and Service team are excellent. Made to feel valued from the moment you step foot in the facility Fast and courteous service all the time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 7, 2017

    The service done and the advisor Justin Behrends help was great. I recommend Valenti Cadillac as the place to bring your vehicle whether old or new for... any service concerns or needs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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