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Reviews

Average Ratings

5.0
9 lifetime reviews.
  • Trading German made for American made

    After Trading in my third luxury Audi in 20 years for a American Luxury vehicle, A Cadillac ELR I need to say that I am Impressed with the new Am...


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    After Trading in my third luxury Audi in 20 years for a American Luxury vehicle, A Cadillac ELR I need to say that I am Impressed with the new American technology and the overall Greeting and Service at Valenti Cadillac in Hartford Ct. and it was an awesome experience with lots of gratitude. Thank you Very Much. Sincerely Norman A Nadeau, PhD, MBA, LUTCF

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Respectful, friendly, accurate and responsive!

    I have been a customer of Valenti for many years because of the respectful, friendly way all associates treat me and their attentive, responsive s...


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    I have been a customer of Valenti for many years because of the respectful, friendly way all associates treat me and their attentive, responsive service. I called Bill on Friday and met him the next Monday. He had a perfect car picked out for me and I drove it away Thursday. Awesome! Steve was as efficient as anyone could be with my paperwork, and 100% accurate. And Michelle always gives me a happy greeting when I walk through the door. I simply could not be happier, and I will certainly stay loyal to all the fine people at Valenti!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great service!

    Efficient and timely services. Easy access to the facilities and kindly shuttle services to and from my work place that allows me much the flexibi...


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    Efficient and timely services. Easy access to the facilities and kindly shuttle services to and from my work place that allows me much the flexibility to carry on my duty while my car is being repaired.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Valenti Cares for it's customers

    Sales and Service team are excellent. Made to feel valued from the moment you step foot in the facility Fast and courteous service all the time.


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    Sales and Service team are excellent. Made to feel valued from the moment you step foot in the facility Fast and courteous service all the time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent service

    The service done and the advisor Justin Behrends help was great. I recommend Valenti Cadillac as the place to bring your vehicle whether old or ne...


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    The service done and the advisor Justin Behrends help was great. I recommend Valenti Cadillac as the place to bring your vehicle whether old or new for any service concerns or needs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Valenti Cadillac

    My Cadillac Sales Specialist and the team made me feel welcome and valued as a customer. He was knowledgeable, courteous, professional and most o...


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    My Cadillac Sales Specialist and the team made me feel welcome and valued as a customer. He was knowledgeable, courteous, professional and most of all efficient. As a lifelong Ford owner, The team made it easy to switch - without looking back or regret. I look forward to doing business with Valenti for years to come.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service, Great experience

    After much research on line. I contacted dealer thru "Cars". I received a return email and call the next day to schedule a test drive. Jan was gre...


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    After much research on line. I contacted dealer thru "Cars". I received a return email and call the next day to schedule a test drive. Jan was great to work with, and was able to find me the exact SRX I was looking for, at the price I needed. From the large selection of certified pre-owned Cadillacs. Financing was done on the spot. Even though I purchased a preowned SRX I was treated as just spent 90k on a new vehicle. Highly recommended Valenti Cadillac and ask for Jan !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • The best Auto Shopping experience I've ever had

    I was in the market for a Luxury Sport Sedan and I emailed several dealers for information on various cars - Audis, Mercedes, and of course Cadill...

    Dealer Response

    Mitch thanks for the kind words, we really appreciate it and it was a pleasure doing business with you!


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    I was in the market for a Luxury Sport Sedan and I emailed several dealers for information on various cars - Audis, Mercedes, and of course Cadillac. Robert Cherry answered my email and that began one of the best car shopping experiences I've every had. The folks at Valenti were courteous and professional, you could tell they are used to dealing with professional people - and Robert was especially knowledgeable and very professional as he patiently went through every detail of the CTS I ended up buying. When you talk about going the extra mile, he even remembered my favorite football team and made sure I got those plates from the Mass RMV (Go Pats!). You just don't see customer service like that these days and Robert made me a Valenti customer for the foreseeable future! Great products, Great Service, and Great people!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mitch thanks for the kind words, we really appreciate it and it was a pleasure doing business with you!


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  • Very personable and professional

    Brian Marois was my salesperson and he immediately informed me that he was "new" but would do his best to answer my questions. He was very friendl...


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    Brian Marois was my salesperson and he immediately informed me that he was "new" but would do his best to answer my questions. He was very friendly and personable. Gary the manager(?) was also very nice and the haggling process was actually quite short and straight forward; not much beating around the bush. Bill, a "seasoned" salesperson was offering much assistance to Brian during the process which made things easier for Brian and ultimately me as well. Gary did some research and ended up finding me the vehicle that fit my budget all the way in New Jersey. Without any potential problems, I should get my 2014 SRX delivered to me in MA on Monday! :)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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