J.D. Byrider

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
40 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 1, 2019

    I was pessimistic, but that changed when I left with a vehicle. With three adults working in the house, the second vehicle was very much needed.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 11, 2019

    Thanks to Brooke, I am driving my dream car! She was so helpful and professional. I appreciated her help so much, and I am loving every minute of driving... in my new car. Thank you, Brooke!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    October 10, 2019

    I contacted Stacey Danko at Wilkesbarre PA location and led me to believe she had contacted me because of my online application approval. She told me that... she would be my sales representative. I made appiontment with her to go to location and because of me transferring my license from another state it took me longer to get my PA license. Once I recieved my PA license I contacted Stacey to let her know my boss and I would be coming there that day to look at cars. She stated there were no cars to be looked at on the lot. She further stated she could not help me in any way. Told me not to bother to come. I was quite taken back. And now I am the proud owner of a beautiful Cadillac NOT purchased at JB Ryder. Your loss and my gain. This JB Ryder is very unprofessional and does nothing for working class people who they claim to help in their time of need. Do NOT recommend this organization. Poor business.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    September 30, 2019

    They have put 3 engines in my car, along with intermediate engine work;and they refuse to put me in another vehicle or refund my money. If jdbyrider in... wilkes barre is your only option,,I pray you.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 23, 2019

    Wilkes Barre Pa ask for Sales rep Stacey Danko she is AWESOME!! Knowledgeable and curtious . Good dealership and curtious employees. All were very nice.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 24, 2019

    Angel in WB was kind and patient with me. She answered all my questions professionally and clearly. Definitely an asset to your company and I’ll recommend... her and Jd byrider to friends and family

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 14, 2019

    Salesman Tom was great to work with, got me in a car when everyone else said no they gave me a brake thank you to all

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 5, 2019

    I went to jd to get a car. The service was excellent and brook was a great sales associate. I would do business with them again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 29, 2019

    Very good experience from start to finish. Good cars and knowledgeable staff. Everyone does everything they can do get you in the car you want. I would... go back again when I’m in need of another car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 20, 2019

    Stacey was amazing!!! She really took my needs and wants into account when helping me find a vehicle. I would recommend her to ANYONE! Kevin in finance... helped me understand the breakdown on the financial end and David the store manager is extremely helpfull in my buying experience! Stacey you are the best!!!!!!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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