[{"id":590587,"firstName":"Kyle","lastName":"Copeland","titleText":"Service Advisor","emailTxt":"kylec@alanwebbautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42757,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":453157,"personPtyId":34624859,"firstName":"Pat","lastName":"Repman","titleText":"Warranty Administration","emailTxt":"patr@alanwebbautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42757/employees/55360a340208.jpg","drDealerId":42757,"dealerEmpStartDtUtc":"1088640000","industryStartDtUtc":"431222400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":453151,"personPtyId":34270506,"firstName":"Michael","lastName":"Tower","titleText":"Sales & Leasing Consultant","shortBioText":"Originally from the Washington, D.C. area, I moved to the NW after my time in the US Navy. I have a son and am a Full Time single parent. Working Towards my MBA at the moment. Avid karaoke singer and I love horror movies. Have Sold Mitsubishi's since our store opened in 2010 and drive one daily. Fantastic Brand, great value, amazing warranty.","emailTxt":"michaelt@alanwebbautogroup.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42757/employees/0c26c74a9cee.jpg","drDealerId":42757,"dealerEmpStartDtUtc":"1285891200","industryStartDtUtc":"1180656000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453153,"personPtyId":34879397,"firstName":"James","lastName":"Shaver","titleText":"Sales Manager","emailTxt":"jamess@alanwebbautogroup.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42757,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"909878400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":611793,"firstName":"Linda","lastName":"Demison","titleText":"Sales Consultant","emailTxt":"linda.demison@alanwebbmitsubishi.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42757,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":590590,"firstName":"Joe","lastName":"Teeny","titleText":"Finance Manager","emailTxt":"joet@alanwebbautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42757,"dealerEmpStartDtUtc":"1151712000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":590596,"firstName":"Ken","lastName":"Wilson","titleText":"Service Manager","emailTxt":"kenw@alanwebbautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42757,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":590592,"firstName":"Ginger","lastName":"Marcom","titleText":"Parts Consultant","shortBioText":"","emailTxt":"gingerm@alanwebbautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42757/employees/ba872bde5d5b.jpg","drDealerId":42757,"dealerEmpStartDtUtc":"1554087600","industryStartDtUtc":"1230778800","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":590591,"firstName":"Brian","lastName":"Doyle","titleText":"Parts Manager","emailTxt":"briand@alanwebbautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42757,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":590593,"firstName":"Chance","lastName":"Gabriel","titleText":"Parts Consultant","emailTxt":"chanceg@alanwebbautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42757,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":596689,"firstName":"Darwin","lastName":"Esquivel","titleText":"Sales Consultant","emailTxt":"darwin.Esquivel@alanwebbmitsubishi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42757,"dealerEmpStartDtUtc":"1559347200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":590598,"firstName":"Gail","lastName":"Tolar","titleText":"Estimator","emailTxt":"gailt@alanwebbautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42757,"certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":453156,"personPtyId":34247488,"firstName":"Genny","lastName":"Smith","titleText":"Executive Assistant","shortBioText":"I have been in or around the car business since 1999. I grew up in Battle Ground, WA. I am married and I have 3 children. One in college, one in high school, and my youngest is still in elementary. I enjoy spending time with my family whether its watching on kids on the soccer field, bbq, or the occasional get away/vacation.","emailTxt":"gennys@alanwebbautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42757/employees/bc32b29db3f9.jpg","drDealerId":42757,"dealerEmpStartDtUtc":"1412121600","industryStartDtUtc":"928195200","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":590589,"firstName":"Jason","lastName":"Murphy","titleText":"Finance Manager","emailTxt":"jasonm@alanwebbautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42757,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":609666,"firstName":"Joe","lastName":"Grant","titleText":"Sales Consultant","emailTxt":"joe.grant@alanwebbmitsubishi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42757,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":590588,"firstName":"Matthew","lastName":"Parker","titleText":"Collision Center Manager","emailTxt":"matthewp@alanwebbautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42757,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":615182,"firstName":"Savon","lastName":"Robinson","titleText":"Sales Consultant","emailTxt":"savon.robinson@alanwebbmitsubishi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42757,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":590622,"firstName":"Tania","lastName":"Meehan","titleText":"Sales Consultant","emailTxt":"tania.meehan@webbdriven.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42757,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Alan Webb Mitsubishi

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Alan Webb Mitsubishi Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 8:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

Service

Wheel Balance

$49.95

Oil, Filter Change

$36.95 and up*

Multi-Point Inspection

Complimentary

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
141 lifetime reviews. Includes reviews of Alan Webb Mitsubishi from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    November 11, 2019

    Kyle makes bringing in my Outlander much easier. He is always friendly and helpful. I scheduled an oil change and an alignment. I even was given a discount... when the service took longer than expected. overall it was a good experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Curtis,We are happy to read that Kyle was great! Thank you for sharing this kind review. We look forward to seeing you and your Outlander in the futur...e.Take care and have a great week!Sincerely,The Alan Webb Mitsubishi Family


    Worked with:
    Kyle Copeland

    Service Advisor

    (5.0) 33 reviews

  • 5.0 out of 5
    November 7, 2019

    I have been taking my Evo to Alan Webb Mitsubishi for service for three years now and have always received good service at a reasonable price.

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    Customer Service
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ryan,Thank you for taking your time to share this nice review and 5 star rating. We look forward to seeing you and your Evo in the future.Have a wonde...rful week!Sincerely,The Alan Webb Mitsubishi Family


    Worked with:
    Kyle Copeland

    Service Advisor

    (5.0) 33 reviews

  • 5.0 out of 5
    November 4, 2019

    Kyle was amazing i brought my outlander in to get cross bars put on and he was very polite and friendly, it was the best experience i have ever had with... a service department.

    Not Applicable
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Laura,Great! We are thrilled to hear that Kyle was amazing during your recent service visit. Thank you for taking your time to share this kind review ...and 5 star rating. We value your time and feedback, it helps us grow and build a positive customer experience for you and others. We look forward to seeing you and your Outlander and Eclipse Cross in the future.Have a great week!Sincerely,The Alan Webb Mitsubishi Family


    Worked with:
    Kyle Copeland

    Service Advisor

    (5.0) 33 reviews

  • 5.0 out of 5
    November 1, 2019

    The service set up is much improved. Everything went very well. Kyle was a very personable representative of the company. there were a couple of possible... issues on the care. He looked up part prices and gave me the information I would need to decide what to do. He is a great front person.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Barbara,Thank you for taking your time to share this lovely review and 5 star rating. We are pleased to read that Kyle was great during your recent se...rvice visit. We look forward to seeing you and your Saturn in the future!Have a wonderful week!Sincerely,The Alan Webb Mitsubishi Family


    Worked with:
    Kyle Copeland

    Service Advisor

    (5.0) 33 reviews

  • 5.0 out of 5
    November 1, 2019

    Kyle was very pleasant and very helpful. All was done in an expected and acceptable time frame. The set up for service has vastly improved since the last... time I was in. Usually my husband brings the cars in.

    5.0 out of 5
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    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Barbara,Thank you for taking your time to share this lovely review and 5 star rating. We are pleased to read that Kyle was great during your recent se...rvice visit. We look forward to seeing you and your Saturn in the future!Have a wonderful week!Sincerely,The Alan Webb Mitsubishi Family


    Worked with:
    Kyle Copeland

    Service Advisor

    (5.0) 33 reviews

  • 5.0 out of 5
    October 30, 2019

    I received exilent customer service Linda was awesome .I would recommend this dealership to all my friends and family . thanks to all at alinewebb. Great... place to buy

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Levi Johnson,Awesome! We are happy that Linda provided excellent customer service during your recent purchase. Thank you for taking your time to share... this kind review. We look forward to seeing you and your Impala in the future.Have a great week!Sincerely,The Alan Webb Mitsubishi Family


    Worked with:
    Linda Demison

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 26, 2019

    Amazing peoole and we can not thank all of you who helped us get our 2019 Outlander. Linda is an amazing sales person and the finance team was incredible.... We will buy all our cars from Alan Webb Mitsubishi for now on.. thank you from the Sterling Family

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Linda Demison

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 25, 2019

    Great advice from Kyle!...remove all towels in the car, roll all windows down and keep them down until sundown, then run the car with the defogger and... A/C turned on for 30-45 minutes...all of this worked! No more wet moisture on the front interior window!! Hooray for Kyle! Mitsubishi should consider itself lucky to have Kyle as an employee and should reward him greatly!

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    Customer Service
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    Friendliness
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kyle Copeland

    Service Advisor

    (5.0) 33 reviews

  • 5.0 out of 5
    October 11, 2019

    Excellent help and our problem continues to be worked on. See you Monday jh thank you for above and beyond what normally occurs in a problem situation

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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Hayes,Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us grow and build a po...sitive customer experience for you and others. We look forward to seeing you and your Outlander Sport in the future.Have a great week!Sincerely,The A;an Webb Mitsubishi Family


    Worked with:
    Kyle Copeland

    Service Advisor

    (5.0) 33 reviews

  • 5.0 out of 5
    October 3, 2019

    Kyle possesses impeccable customer service. He makes each of his guests feel important and cared for. As someone who's worked in customer service, I can... tell you that he has incredible qualities that make him extremely valuable to your company and probably deserves a raise.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    jareso,Awesome! We are pleased to hear that Kyle provided excellent service during your recent visit. Thank you for taking your time to share this kin...d review and 5 star rating. We look forward to seeing you in the future.Take care and have a great weekend!Sincerely,The Alan Webb Mitsubishi Family


    Worked with:
    Kyle Copeland

    Service Advisor

    (5.0) 33 reviews

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