Reviews
Write a reviewThank you for your great service! Thanks also for swapping and sending someone to bring my car to my house during my busy day at work. I really appreciate the entire team!
Thank you for your great service! Thanks also for swapping and sending someone to bring my car to my house during my busy day at work. I really appreciate the entire team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy and streamlined process to be able to go through. Very pleased with the service level .
Easy and streamlined process to be able to go through. Very pleased with the service level .
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
The service well done and finished in a timely manner. A good time was had by all.
The service well done and finished in a timely manner. A good time was had by all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Gregduvic, thank you for taking the time to leave a review for us at Alan Webb Mitsubishi. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Their customer service was friendly and accommodating. The recall update was performed promptly and efficiently.
Their customer service was friendly and accommodating. The recall update was performed promptly and efficiently.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.
I have an issue with my GPS. The receptionist said she would help me after my oil change. I was the last person in the waiting room. The receptionist was not there. The person who checked me out helped. GPS still is not working. I called and left a message and no one called back.
I have an issue with my GPS. The receptionist said she would help me after my oil change. I was the last person in the waiting room. The receptionist was not there. The person who checked me out helped. GPS still is not working. I called and left a message and no one called back.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review. We apologize for the confusion we caused and the lack of communication. If you would like to discuss this further, please reach out to [email protected] at your convenience. Thanks again and have a wonderful day.
Super nice and helpful staff. They answered all my questions and were able to help me get my first free oil change! They made it easy and seamless.
Super nice and helpful staff. They answered all my questions and were able to help me get my first free oil change! They made it easy and seamless.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Employee checked that all my lights were functioning. However, a marker light was out, I knew this going into the appointment. I was told it costs a lot to change, and my vehicle was road worthy, that light was irrelevant. Whether it was or not, the employee did not complete their job and just checked off the box. Makes me concerned if other items were not looked at and just checked them off.
Employee checked that all my lights were functioning. However, a marker light was out, I knew this going into the appointment. I was told it costs a lot to change, and my vehicle was road worthy, that light was irrelevant. Whether it was or not, the employee did not complete their job and just checked off the box. Makes me concerned if other items were not looked at and just checked them off.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (360) 256-0506 so we can work towards a resolution. We look forward to hearing from you.
The employees were Polite, on time, relationship building obvious, overall an awesome experience. One more reason to be happy I purchased from Alan Webb.
The employees were Polite, on time, relationship building obvious, overall an awesome experience. One more reason to be happy I purchased from Alan Webb.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. We hope you have a great day!
I always feel treated well and they never push service on you. They explain and recommend but never push. I appreciate that.
I always feel treated well and they never push service on you. They explain and recommend but never push. I appreciate that.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Alan Webb Mitsubishi. If you have any further questions, please give us a call. We're always happy to help!
I have been taking my car to Alan Webb Mitsubishi in Vancouver WA for service for 20 years and have always had great service! Madison the Service Advisor was very helpful and friendly and Dave the mechanic (who has been the one taking care of my car all these years) was WONDERFUL!!! He went far beyond a great job of taking care of my car! Thank you for the great experience!
I have been taking my car to Alan Webb Mitsubishi in Vancouver WA for service for 20 years and have always had great service! Madison the Service Advisor was very helpful and friendly and Dave the mechanic (who has been the one taking care of my car all these years) was WONDERFUL!!! He went far beyond a great job of taking care of my car! Thank you for the great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We look forward to seeing you at your next service!!
Susielw, thank you for your kind review; we are happy to pass along your comments to the team here at Alan Webb Mitsubishi! If you have any further questions, please give us a call. We're always happy to help!