Reviews
Great car purchasing experience
No pressure, "right to the point" sales experience. Extremely pleasant and responsive sales associate (Anthony Phiri). I would highly recommend BMW of Devon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andre, BMW of Devon would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great Service
Kept in touch with me by text, phone and email. Jeff Martin is a great service advisor. I have known him for over ten years. He is very customer oriented. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Customer for more than 30 years
Good communication throughout process. Financial process very easy. Follow up with Tyler for support was much appreciated. Professional and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We truly appreciate you taking the time to write about your experience at our service department, Anne. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Brian rocks!
Friendly and professional! Great thanks to Brian Ferguson !!! He is doing incredible job with the great amount of attention to his customers! Raise his pay immediately ! He is worse every penny!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Amazing experience
Greg DiRocco was a pleasure to deal with. Not only was he pleasant and Personable, he provided an personalized approach to work with me on what I needed. Greg went above and beyond and I hope I can deal with Greg for all my car buying needs in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Greg was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Car purchase
Everyone was on the top of their game. On time and responded fast to my questions. Thanks to everyone who helped
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great experience
Drew was great to work with, he is super knowledgeable and did a great job educating me. The dealership is clean and professional
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Great service
We found the sales staff to be very friendly, knowledgeable and helpful with the sales process. They also did a great job in delivering the vehicle to us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your perfect review, Jacqueline! We're glad to hear that our team was friendly, knowledgeable, and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Great service clean facilities
Prompt and courteous. Eric Schurr was prompt and courteous. Appointment was done on a timely basis. Everyone was wonderful and cheerful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt and courteous. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Great buying experience
Andrew was great to work with. I special ordered my car and his communication was great - he always made sure I was up to speed with the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com