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Meet Dennis Cetroni

Dennis Cetroni headshot
Parts Manager
(14 reviews)
Industry experience 28 years
Dealership experience 20 years

Reviews

Service Department has been excellent with my services.

Service Department has been excellent with my services. I have never had a problem or any issues. They are Great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We're delighted to hear that our service department at BMW of Devon has consistently met your expectations. We appreciate your support and look forward to serving you again!

Excellent in all phases from sales to services !

Excellent in all phases from sales to services !!! Employees are polite and helpful at all times

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving BMW of Devon a five-star review! We are happy to hear that our team was polite and helpful. Have a great day!

Service on my 2009 X3 BMW

I had brought my BMW x3 in when I had blown a coil and they told me that they were coils from Napa not German coils and that I should replace the 3 that were from there. My BMW drives so much better like a new car thank you Rich for everything, joy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joy, it's wonderful to hear that your BMW X3 is driving like a new car after your visit to BMW of Devon! Thank you for sharing your positive experience and for highlighting the excellent service provided by Rich. See you for your next service - have a stellar day!

Professional personable and a pleasure to do business

Professional personable and a pleasure to do business with. Thank you for taking care of the administrative mechanics

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the BMW of Devon team. Drive safely, and we hope to see you back again down the road!

Excellent Service. Very happy with Dealerships. Easy...

Excellent Service. Very happy with Dealerships. Easy communication and fast service provide by Antony. Awesome 😎

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

Kerry was GREAT! Professional and honest, kept me...

Kerry was GREAT! Professional and honest, kept me informed throughout the process! I would definitely recommend BMW of Devon, and Kerry Simmons!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for your wonderful review of BMW of Devon and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

Kerry was absolutely fabulous!! I am extremely happy with...

Kerry was absolutely fabulous!! I am extremely happy with his customer service as a salesman. I am a very picky person and hard to please, but Kerry exceeded my expectations and I will HIGHLY recommend him. BMW is extremely lucky to have him as a part of their team. Kerry is one of a kind and a BMW guru!! Thank you Kerry for being so wonderful, I LOVE MY NEW CAR!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Kerry and the rest of the BMW of Devon team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

Thank you Kerry and Jason for helping me with getting my...

Thank you Kerry and Jason for helping me with getting my new car. I recommend Devon BMW to all my friends and family. thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for your wonderful review of BMW of Devon and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

I bought my X5 BMW in Davon two years ago.Brad...

I bought my X5 BMW in Davon two years ago.Brad Tabolinsky,the salesman took care about everything.His high culture and knowledge about his work gave me 100 % sure about my decision. I’m filling like person from Davon family every time when Im servicing my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

I don’t know how you could get better service. Always...

I don’t know how you could get better service. Always courteous and on time. I just purchased my third BMW from the dealership. The sales person Dale Levin knows cars. He knows BMWs and he’s no bull crap. I would not have made as good a decision on the purchase of my car but for Dale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com