Reviews
Write a reviewWent to Portland to view another dealers extensive VW...
Went to Portland to view another dealers extensive VW selection, and upon arrival found most of the vehicles to be much less than advertised, vehicles were dirty and in rough shape. Had driven by AutoNorth on our way through and decided to check it out. There were 2 very clean VWs on the lot, 1 Jetta that was exactly what my daughter was looking for. Marc and Jay were very helpful. Marc searched FAR and wide for a bank to finance my 21yo daughter with good but limited credit, going so far as take on a new bank in Bangor(our home town)and all the work and paperwork that entailed. The guys were VERY respectful and helpful to my daughter, and talked with her, not at her or myself. The crew, mechanic included went the extra mile so she could drive home in her first car that she picked out, financed, and signed on the dotted line. Thanks a million!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This place surprised us. It all started with a phone call...
This place surprised us. It all started with a phone call from us to Mark to ask about a truck we found on-line. We are located over an hour away from the dealership, but Mark's personality got us to hang up the phone and drive over an hour to test-drive the truck. it was worth it. I recognized the dealership as we drive up as I had passed it many times and noticed what a good/attractive inventory is always there. Mark was busy with another customer but acknowledged us and had the truck brought around for us to see. Jay showed us a few features about the truck. These two guys worked great together to answer all of our questions. The next day when we returned to buy the truck, we were again surprised by the great service. It was sooooooo NOT like the other dealerships. There really was no bull or gimmicks. No harrassing salespeople. We actually had fun buying a truck! We had very low expectations for such a small dealership but now we want to return to get a car. We plan on having Mark find our next car! Great service!! Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our experience with AutoNorth was terrific! Marc Blake...
Our experience with AutoNorth was terrific! Marc Blake gives superior customer service. He took the time to listen and understand our needs and timeframe and helped narrow down our search, arranging multiple test drives (always with a smile). Marc’s knowledge of used vehicles is impressive and his willingness to share his expertise was truly appreciated. Interactions with everyone at AutoNorth were always pleasant and friendly – never pressured. Delivering on his promise, Marc matched us with the perfect vehicle. He then went above and beyond to arrange financing and negotiate an exceptional price. We couldn’t be happier with our purchase but more importantly, we feel fortunate to have discovered such an outstanding business and sales team. Thank you Marc and AutoNorth!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
i will never shop anywhere BUT auto north for a used car!...
i will never shop anywhere BUT auto north for a used car! Marc was SOO helpful and was determined to find a GREAT first car for me! when he finally got one in (an Infiniti I30!) he gave me a call. when i went to see the car it made a funnny noise starting ip but ran GREAT! i complained about the small noise, and once i was aproved for the loan he brought in a mechanic of my choice to completely REPLACE the old starter and put a brand new one in so i was happy! they are awesome at Autonorth and i would recommend it to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
An over all great experience. My daughter loved going...
An over all great experience. My daughter loved going here to talk to Marc and test drive. I got a great deal and no pressure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My husband and I went to AutoNorth looking for a used...
My husband and I went to AutoNorth looking for a used vehicle that would, effectively, pull our boat and be within our price range. What we found with Mark was phenominal customer service skills. First, of all he is so great to work with. Mark listened to our needs, went through great lengths to find us a vehicle that would match our needs, and did all of this without any pressure that often times we have experienced with other dealerships. We will continue to do business with Mark and highly recommend him to any person looking for a great vehicle and price!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First time I have ever dealt with a used car dealership,...
First time I have ever dealt with a used car dealership, and I must say I had a very positive experience! Marc and Jason were great! Very professional, helpful, great attitudes! My husband and I drove in looking for a car we had seen in a flyer and in the end decided on something completely different!! I must say we are thoroughly enjoying our new HUMMER!! I would (and have already) definately reccomend AUTONORTH in Portland, Maine. You won't be dissapointed! (unless you want the Hummer) because it's mine now! lol
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car