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Heritage Toyota Owings Mills

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Heritage Toyota Owings Mills Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2014

Heritage Toyota Owings Mills is not just your Toyota dealership serving Baltimore, we also provide a full line of servic

...

es dedicated to our Maryland customers. From Toyota car repairs performed by expert mechanics, to OEM Toyota auto parts and accessories, to car loans and lease plans, Heritage Toyota Owings Mills is the smart choice for your automotive needs. If you are looking for used cars serving Baltimore, car repair close to Baltimore, a car loan serving Baltimore, or an auto body shop convenient to Baltimore, Heritage Toyota Owings Mills is here to serve all your auto needs.

"Get the car you've been dreaming of at Heritage Toyota Owings Mills"

Service

Oil, Filter Change

$39.95

Tire Rotation

$24.95

Wheel Alignment (FWD)

$99.95

Wheel Alignment (AWD)

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
927 lifetime reviews. Includes reviews of Heritage Toyota Owings Mills from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 14, 2019

    I visited this dealership to specifically look at the Toyota Supra. I had seen ON LINE beforehand that they had one in stock. Not all dealers had this... particular model yet as it was new to the market. I dealt principally with George Jermstad, the general sales manager, who was quite accommodating and offered me what I thought was a fair deal for my trade and the new vehicle. I took delivery that same day. Even though this dealership was not in my immediate area, I was very pleased with how I was treated throughout my time there especially by Mr. Jermstad and would definitely recommend a visit by anyone interested in a new Toyota.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your... new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!


    Worked with:
    George Jermstad

    General Sales Manager

    (4.7) 7 reviews

  • 5.0 out of 5
    November 6, 2019

    I walked in to the dealership knowing that agents will swarm around me but i was surprised by the level of professionalism my agent Carlos Subido showed... me. He did not treat me like a number. He made understand the features and benefits of a new car. At my age technology is not easy but Mr. Subido made sure i can drive my car with confidence. I highly recommend this person.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel... this way when leaving our dealership! Safe travels!


    Worked with:
    Carlos Subido

    Sales & Leasing Consultant

    (5.0) 152 reviews

    Carlos Guzman

    Finance Manager

    (4.9) 18 reviews

    George Jermstad

    General Sales Manager

    (4.7) 7 reviews

  • April 23, 2016

    My mom and I went on a very busy Saturday to buy her a car. We were seen right away and all involved were extremely helpful. Our salesman, Levi Lafferty,... bent over backwards to help us in every way possible. He even stayed with us late into the evening to make sure we were taken care of. She loves her new Camry. Thanks to all, especially Levi!

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your earnest response Linda. We appreciate your feedback and will be sure to share your encouraging thoughts with Levi Lafferty and the ...team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

  • 5.0 out of 5
    November 5, 2019

    Just move from Wisconsin to Baltimore. Needed a new car. We're happy we dealt with Will over the internet. Please see Carlos Subido if you need a great... presentation at Heritage Toyota Owings Mills.

    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Safe travels!


    Worked with:
    Carlos Subido

    Sales & Leasing Consultant

    (5.0) 152 reviews

    Will Brown

    Master Certified Internet Sales Manager

    (5.0) 56 reviews

  • 5.0 out of 5
    October 28, 2019

    Sincerely friendly, professional and knowledgeable staff from top to bottom willing to go above and beyond without a hidden agenda. These guys are like... a family!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all y...our automotive needs! Take care!


    Worked with:
    Will Brown

    Master Certified Internet Sales Manager

    (5.0) 56 reviews

    Stephanie Thornton

    Finance Manager

    (5.0) 58 reviews

    Freddy Archable

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    October 28, 2019

    The buying process is smooth and stress-free. The car price is reasonable. Joey was able to save us a few hundred bucks. I enjoy doing business with him... and this dealership.

    Not Applicable
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs. Take care!


    Worked with:
    Joey Cheng

    Sales & Leasing Consultant

    (5.0) 45 reviews

    Carlos Guzman

    Finance Manager

    (4.9) 18 reviews

    Levi Lafferty

    Sales Manager

    (4.8) 57 reviews

  • 5.0 out of 5
    October 23, 2019

    We went to Heritage Toyota Owings Mills in 2017. When we entered, no one seemed enthusiac to help us, then came Carlos Subido. He was polite, thoughtful... and helpful. He did what he could and we drove away in a brand new Toyota Camry.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Eddie, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase ...of your new vehicle. We want all our customers to feel this way when leaving our dealership!


    Worked with:
    Carlos Subido

    Sales & Leasing Consultant

    (5.0) 152 reviews

  • 5.0 out of 5
    October 22, 2019

    I purchase cars every couple of years and the only place I do this is at Heritage Toyota , Owings Mills and the only dealer I buy from is Rob Steiner.... He is honest and his knowledge of toyotas is remarkable. I always feel like a valued customer and getting a fair deal. I won't go anywhere else and I always trust Rob for the best deal.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Toyota Owings Mills. If you have any fur...ther questions, please don't hesitate to reach out. Take care.


    Worked with:
    Rob Steiner

    Sales & Leasing Consultant

    (5.0) 22 reviews

  • 5.0 out of 5
    October 18, 2019

    once again excellent service form Heritage Toyota in Owings Mills. i brought my Toyota in for an installment service. i was informed of my appointment... by Erika Hodge. i was given a ride home. and when my vehicle was ready it was delivered to me by Patty Hong and she was awesome and i always enjoy seeing her!!!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Santorio, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive revi...ew. Thank you for your kind review; we are happy to pass along your comments to Patty Hong. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


    Worked with:
    Erika Hodge

    Finance Manager

    (4.8) 27 reviews

    Patty Hong

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    October 14, 2019

    I recently purchase a preowned 2018 4Runner at Heritage Toyota. From beginning to end, the process was polished and professional. Joey Cheng was a complete... expert in every aspect with excellent customer service and people skills. I came into the dealership knowing what I wanted and needed to get the deal done AND HE LISTENED TO ME. I highly recommend Joey to anyone who is planning on visiting Heritage Toyota. In addition, the finance manager I had the pleasure of working with, Erika Hodge, was excellent in every way. She listened to me as well, did a great job and had a wonderful personality. The truck was meticulously detailed for delivery. I have bought a lot of vehicles and rarely do things align at one dealership to make the entire experience smooth and seem less, as well as enjoyable. That's what I experienced at Heritage Toyota.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Friendliness
    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Benjhe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We're happy you found our... staff to be so supportive during your experience here at Heritage Toyota Owings Mills. We want all our customers to feel this way when leaving our dealership!


    Worked with:
    Joey Cheng

    Sales & Leasing Consultant

    (5.0) 45 reviews

    Erika Hodge

    Finance Manager

    (4.8) 27 reviews

    Darrin Porter

    Sales Manager

    NOT RATED

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