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Not one of those awkward nerds that talk so far above your head you glaze over though--I'm one of the infinitely approachable, affable, and informed ones that can hone in on the vehicle and its features that best suit my customers. I own being a nerd.\n\nI was a sciences major in college and did spend some years using that degree in the field. Later I owned a small local cafe. Now, I sell cars. If life is a journey, then I've definitely traveled enough where I can relate to most anyone.","emailTxt":"wbrown@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/6d313ffcb3e9.jpg","drDealerId":11227,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"1467331200","certifiedEmployee":true,"deptDscrp":"Management"},{"id":212798,"personPtyId":50811087,"firstName":"Levi","lastName":"Lafferty","titleText":"Sales Manager","emailTxt":"llafferty@mileone.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/users/jim-clougherty/30b5a8a5-8687-4349-8387-890baf224109.jpg","drDealerId":11227,"dealerEmpStartDtUtc":"1185926400","industryStartDtUtc":"1185926400","certifiedEmployee":true,"deptDscrp":"Management"},{"id":534587,"personPtyId":46892135,"firstName":"Vladimir","lastName":"Nagapetov","titleText":"Sales & 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Consultant","shortBioText":"","emailTxt":"edward_mccrey@hotmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/users/jim-clougherty/fc71de45-72c6-4c68-b45c-4c1c611ec193.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":499114,"personPtyId":43186262,"firstName":"Scott","lastName":"Coffman","titleText":"Sales Associate","emailTxt":"scoffman@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/75c815dacc49.jpg","drDealerId":11227,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":415462,"firstName":"Alphonse","lastName":"Warner","titleText":"Service Advisor","shortBioText":"","emailTxt":"awarner@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/867822c6ab78.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":415466,"personPtyId":32675460,"firstName":"Dajour","lastName":"Durrant","titleText":"Service Advisor","shortBioText":"","emailTxt":"ddurrant@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/f61d1e647574.jpg","drDealerId":11227,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"1396310400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":414772,"personPtyId":37704781,"firstName":"Adam","lastName":"Harrow","titleText":"Finance 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Manager","emailTxt":"bzweifel@mileone.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/bfc7c2a0174c.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":212775,"firstName":"Justin","lastName":"Ritter","titleText":"Service Department","shortBioText":"","emailTxt":"jritter@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/users/jim-clougherty/778b30a9-7964-4757-9bde-62600cdbe7fc.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":415465,"firstName":"Eric","lastName":"Suetrong","titleText":"Service Advisor","shortBioText":"","emailTxt":"esuetrong@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/eb0f9799c6bb.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":545385,"firstName":"Denise","lastName":"Smith","titleText":"Sales & Leasing Consultant","emailTxt":"denisesmith@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/9e27650f9b1a.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":415472,"personPtyId":32669492,"firstName":"Daniel","lastName":"Bellete","titleText":"Wholesale Parts","shortBioText":"","emailTxt":"dbellete@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/516856057dad.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":559062,"personPtyId":54047638,"firstName":"Kyle","lastName":"Dixon","titleText":"Sales Associate","emailTxt":"kdixon@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/07dc8048e17d.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":415456,"personPtyId":32669488,"firstName":"Shirley","lastName":"Kucera","titleText":"Customer Relations Manager","shortBioText":"","emailTxt":"skucera@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/4a75bd63bba4.jpg","drDealerId":11227,"dealerEmpStartDtUtc":"1396310400","industryStartDtUtc":"962409600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":415458,"firstName":"Steve","lastName":"Hlynsky","titleText":"Service Advisor","shortBioText":"","emailTxt":"shlynsky@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/a85216a540df.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":415471,"personPtyId":48179635,"firstName":"Tom","lastName":"Anderson","titleText":"Wholesale 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Advisor","shortBioText":"","emailTxt":"jgold@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/b0d61d543df6.jpg","drDealerId":11227,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"1377993600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":415459,"firstName":"Leo","lastName":"Medina","titleText":"Service Advisor","shortBioText":"","emailTxt":"lmedina@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/56fa9edfdc45.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":415455,"personPtyId":32671404,"firstName":"Mike","lastName":"Young","titleText":"Service Manager","shortBioText":"","emailTxt":"myoung@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/1add6b454fc7.jpg","drDealerId":11227,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"830908800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":534941,"personPtyId":46891937,"firstName":"Darius","lastName":"Morgan","titleText":"Sales & Leasing Consultant","emailTxt":"dmorgan@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/544168fdbfc4.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":484730,"firstName":"Dave","lastName":"Bambino","titleText":"Service Advisor","shortBioText":"","emailTxt":"dbambino@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":415469,"personPtyId":32671425,"firstName":"Adam","lastName":"Sober","titleText":"Parts Countersales","shortBioText":"","emailTxt":"asober@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/369778b0060a.jpg","drDealerId":11227,"dealerEmpStartDtUtc":"1314835200","industryStartDtUtc":"965088000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":415467,"personPtyId":33072005,"firstName":"Jan","lastName":"Braverman","titleText":"Parts Manager/Director","shortBioText":"","emailTxt":"jbraverman@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/391e3f157e90.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":415464,"personPtyId":32674970,"firstName":"Judy","lastName":"Sutton","titleText":"Service Advisor","shortBioText":"","emailTxt":"jsutton@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/01fd1949d366.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":415468,"personPtyId":32671242,"firstName":"Nick","lastName":"Kilby","titleText":"Parts Manager","shortBioText":"","emailTxt":"nkilby@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/efa69ebc2dc7.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":415470,"personPtyId":47655225,"firstName":"Tyler","lastName":"Westfall","titleText":"Parts Countersales & Inventory Management","shortBioText":"","emailTxt":"twestfall@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/db3f51bae197.jpg","drDealerId":11227,"certifiedEmployee":false,"deptDscrp":"Service"}]

Heritage Toyota Owings Mills

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Heritage Toyota Owings Mills Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

Special Offers

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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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About Our Dealership

Dealer on Cars.com since March 2014

Service

Oil, Filter Change

$39.95

Tire Rotation

$24.95

Wheel Alignment (FWD)

$99.95

Wheel Alignment (AWD)

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
792 lifetime reviews. Includes reviews of Heritage Toyota Owings Mills from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 16, 2018

    Toyota Heritage in Owings Mills is the best dealer I???ve been to. Carlos was very accommodating and even came in on his day off to help me with my car... purchase. He gave us the best possible prices, was very patient with our questions and sincerely wanted us to be happy with our purchase. Also Stephanie was such a great personality to work with and I???d be more than happy to purchase from here again.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Stephanie Thornton

    Finance Manager

    (5.0) 42 reviews

    Carlos Subido

    Sales Associate

    (5.0) 99 reviews

  • 2.4 out of 5
    November 15, 2018

    The service director Tony at this dealership is the real deal. He truly cares about his customers and if you have had a bad experience he goes out of his... way to make it right. The regular service managers tend to cut corners and try to get you in and out as quickly as possible. Most do not take the time to let you know what was done or not done on your car and are next to impossible to get a hold off if you have a problem or complaint. I have been taking my 21013 Toyota 4-Runner there on a regular basis for the past 6 years to receive service. The last time I brought in my vehicle I notice that it was missing one of the lugnuts from doing a tire rotation there. When I asked about what happen to it, he first asked if I was sure it had been there originally and maybe it could have been removed at a different shop. I explained that this could be possible since there location is the only place that I take my car in to be serviced. Service manager was reluctant to replace it & had to insist that the do so. Long story short after being told 3 days to get the part received it in 8 days, they ended up replacing it with the wrong part that didn???t match the others & didn???t even tell me: Found out a few months later when I got a flat & needed to change the tire that they were not able to do it because the 1 lugnut was different & the tool to remove it that they gave me would not work on that one because it was different!, Needless to say I was not impressed! 😡 So; this time I went straight to the top and spoke with the service director Tony. Tony was very understanding and took the time to listen to my whole story without interrupting me. He apologized about what happened and said that he would take care of it. Well, I???ve heard that before so I wasn???t confident that he would do anything about it anytime soon & started looking for other options. Well Tony dropped what he was doing and within a couple of hours had personally driven to the body shop about a 40 min drive with the tool to remove the lugnut and the correct replacement and took care of it:Wow! He actually came throgh and did what he said he would. I was truly grateful and surprised to see that he was truly a man of his word and that he stepped up and took accountability and made it right: Thank-you Tony. Your actions were very much appreciated:😊

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    2.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Heritage Toyota Owings Mills

    While many customers would not have taken the time to write, we appreciate the fact you shared your experience with us, to help make us better. The fi...rst impression you receive of our dealership is important to us and we sincerely apologize for falling short of your expectations and any resulting inconvenience. MileOne¿¿¿s number one goal is to work with our employees to deliver exceptional service, and are happy to hear that our Service Manager, Tony Pulignani, was able to restore your faith in our dealership. Heritage Toyota Owings Mills will be using your review as a training tool to ensure this doesn¿¿¿t happen to another customer. If at some point in the future we can be of service to you please contact Tony at apulignani@mileone.com or 410.753.8948. Thank you and we look forward to working with you soon.


    Worked with:
    Tony Pulignani

    Service Director

    (4.4) 6 reviews

  • April 23, 2016

    My mom and I went on a very busy Saturday to buy her a car. We were seen right away and all involved were extremely helpful. Our salesman, Levi Lafferty,... bent over backwards to help us in every way possible. He even stayed with us late into the evening to make sure we were taken care of. She loves her new Camry. Thanks to all, especially Levi!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your earnest response Linda. We appreciate your feedback and will be sure to share your encouraging thoughts with Levi Lafferty and the ...team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

  • 5.0 out of 5
    November 14, 2018

    Econ green responded to my online inquiry. He was on top of things immediately. Fast friendly and eager to please!! Could ask for a better rep!

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Stephanie Thornton

    Finance Manager

    (5.0) 42 reviews

    Evon Greene

    Sales Associate

    (5.0) 64 reviews

  • 5.0 out of 5
    November 10, 2018

    Thank you Ryan and Heritage Toyota Owings Mills for a wonderful truck buying experience. We drove hours from Pennsylvania to get our vehicle. The team... was very helpful in the process. Would buy from the team again. Fair and very friendly.

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Toyota Owings Mills

    Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always hap...py to help!


    Worked with:
    Ryan Wehler

    Sales Associate

    (5.0) 36 reviews

    Blake Zweifel

    General Sales Manager

    NOT RATED

  • 5.0 out of 5
    November 9, 2018

    Kyle helped me with the necessary paperwork to purchase my out of lease vehicle! He was professional and personable and the whole process was seamless!...

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Toyota Owings Mills

    Lynn, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out! We hope you have a great ...day!


    Worked with:
    Stephanie Thornton

    Finance Manager

    (5.0) 42 reviews

    Kyle Dixon

    Sales Associate

    NOT RATED

  • 5.0 out of 5
    November 7, 2018

    I had a great experience purchasing my 2019 Toyota Camry. My salesperson Vlad, was great. He showed great knowledge & patience. The staff is great and... took their time with me as a senior citizen. I highly recommend this business from my buying experience.

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Toyota Owings Mills

    Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!


    Worked with:
    Stephanie Thornton

    Finance Manager

    (5.0) 42 reviews

    Vladimir Nagapetov

    Sales & Leasing Consultant

    (5.0) 6 reviews

    Rob Long

    General Manager

    (4.6) 12 reviews

  • 5.0 out of 5
    November 7, 2018

    Carlos was able to solve my problem very quickly due to his extensive knowledge of my car???s systems. He was able to meet me at my convenience and I... was on my way in no time. Later he checked up with me to make sure everything was working OK.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Heritage Toyota Owings Mills

    Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can ...do for you.


    Worked with:
    Carlos Subido

    Sales Associate

    (5.0) 99 reviews

  • 5.0 out of 5
    November 6, 2018

    I got 3 cars from then already. They are such great and helpful people. They have been taking care of me ever since, and they have never failed to provide... such great service.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Toyota Owings Mills

    Thank you again for taking the time to let us know how we did. We hope you have a great day!


    Worked with:
    Carlos Subido

    Sales Associate

    (5.0) 99 reviews

  • 4.5 out of 5
    November 6, 2018

    The salesperson with whom we worked, Vlad, was very helpful and patient. Other associates were friendly, though the finance guy had a bit of an edge.

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    Not Applicable
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    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Toyota Owings Mills

    Hello, we are glad we could help! If you have any further questions, please give us a call. We're always happy to assist!


    Worked with:
    Vladimir Nagapetov

    Sales & Leasing Consultant

    (5.0) 6 reviews

    Adam Harrow

    Finance Director

    (4.6) 28 reviews

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