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Not one of those awkward nerds that talk so far above your head you glaze over though--I'm one of the infinitely approachable, affable, and informed ones that can hone in on the vehicle and its features that best suit my customers. I own being a nerd.\n\nI was a sciences major in college and did spend some years using that degree in the field. Later I owned a small local cafe. Now, I sell cars. 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Heritage Toyota Owings Mills

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Heritage Toyota Owings Mills Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2014

Service

Oil, Filter Change

$39.95

Tire Rotation

$24.95

Wheel Alignment (FWD)

$99.95

Wheel Alignment (AWD)

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
827 lifetime reviews. Includes reviews of Heritage Toyota Owings Mills from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 11, 2019

    My purchase seamless and pleasant. I highly recommend Owings Mills Heritage Toyota. Ryan arranges for the pickup of documents needed to complete my transaction... at my house. Very customer friendly gesture and overall experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ryan Wehler

    Sales Associate

    (5.0) 39 reviews

  • 5.0 out of 5
    January 9, 2019

    We were very pleased with the transaction for purchasing our RAV4 and the service provided by Carlos Subido. He was thorough, transparent and informative.... We also realized we had purchased our previous vehicle from him eight years ago.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Carlos Subido

    Sales Associate

    (5.0) 116 reviews

  • April 23, 2016

    My mom and I went on a very busy Saturday to buy her a car. We were seen right away and all involved were extremely helpful. Our salesman, Levi Lafferty,... bent over backwards to help us in every way possible. He even stayed with us late into the evening to make sure we were taken care of. She loves her new Camry. Thanks to all, especially Levi!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your earnest response Linda. We appreciate your feedback and will be sure to share your encouraging thoughts with Levi Lafferty and the ...team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

  • 5.0 out of 5
    January 9, 2019

    All the employees from beginning to end were fantastic. My salesman took the time to explain everything to me to my comfort level. I will definitely come... back for all of my future car needs

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy ...to help!


    Worked with:
    Will Brown

    Master Certified Internet Sales Manager

    (5.0) 47 reviews

  • 5.0 out of 5
    January 7, 2019

    Just purchased a Sienna and it was an excellent buying experience with Mr Carlos Subido. We came to the dealership almost closing time, but Mr Subido patiently... showed us and demo Sienna's special features. It's already late then but still offered us to test drive and that behavior is very much appreciated. He helped us to get the lowest and affordable monhly payment and that only shows his expertise in the performance of his job. Keep up the the good work and will surely recommend this dealership and Mr Subido's service to my friends. We are happy with our new Sienna.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Sienna! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time ...to let the world know about your positive experience. Have a great day!


    Worked with:
    Carlos Subido

    Sales Associate

    (5.0) 116 reviews

  • 5.0 out of 5
    January 7, 2019

    I dealt with Kyle Dixon while looking to purchase a used RAV4. We were ready to test drive it a short time after arriving to the dealership, and on the... test drive he answered any question I could think of. I've had the car for about 3 or 4 months and it's been great so far. I would gladly deal with Kyle and this dealership in the future when I am looking to purchase another vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad to hear you have been enjoying your RAV4! If you ever need anything else from us, please feel free to give us a call or stop by. Have an a...wesome day!


    Worked with:
    Kyle Dixon

    Sales Associate

    NOT RATED

  • 5.0 out of 5
    January 7, 2019

    Carlos Subido gives the best customer service. He takes time to explain about the vehicle. Always meets to the customers needs and wants even after purchase....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joey, thank you for your kind review; we are happy to pass along your comments to Carlos! Feel free to reach out to us if you need anything. Have a wo...nderful day.


    Worked with:
    Carlos Subido

    Sales Associate

    (5.0) 116 reviews

  • 4.0 out of 5
    January 5, 2019

    - My sales man wasn't the friendliest I have ever met. - He pulled my credit score in order to give me a more accurate monthly payment yet the rate he... gave me was far from what I ended up paying. - I felt like all he wanted from me was to sign a lot of papers. He did a poor job explaining to me what was going to happen next.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Carlos Subido

    Sales Associate

    (5.0) 116 reviews

    Stephanie Thornton

    Finance Manager

    (4.9) 47 reviews

  • 4.0 out of 5
    January 4, 2019

    Carlos was very helpful and knowledgeable about the vehicle. He was fairly busy with multiple customers when I visited, but still made sure he was very... attentive and helpful.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are very happy to hear Carlos was able to provided you with such a positive experience! Thanks again for taking the time to leave us this infor...mation about your recent visit. Take care!


    Worked with:
    Carlos Subido

    Sales Associate

    (5.0) 116 reviews

  • 5.0 out of 5
    January 4, 2019

    I highly recommend Carlos Subido. He made my purchasing experience easy and comfortable. He was extremely friendly and professional. I'm satisfied and... happy with the purchase of my car. I would definitely recommend this dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review; we are happy to pass along your comments to Carlos here at Heritage Toyota Owings Mills! We hope to be of service to y...ou again in the future. Best wishes, Heritage Toyota Owings Mills


    Worked with:
    Carlos Subido

    Sales Associate

    (5.0) 116 reviews

    Levi Lafferty

    Sales Manager

    (4.8) 51 reviews

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