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Acura of Bedford Hills

(126 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–6:00pm
Sunday 11:00am–4:00pm Closed
New (855) 853-8837 (855) 853-8837
Used (855) 853-5609 (855) 853-5609
Service (855) 853-3709 (855) 853-3709

Reviews

(126 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Bedford Hills from DealerRater.

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Great dealership, exceptional staff

Perfect experience switching from old lease to new lease. This is the 5th car leased from this dealer and from our extraordinary sales person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Super service!

The service department is very efficient and helpful. Reminded us about our state inspection...complimentary car wash was perfect. Pleaser to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The mechanic tried to solve the issue to his best knowledge. Everyone at the dealership was friendly. I liked the atmosphere as a whole.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service experience

My appointment time was honored and the car was ready when committed. I appreciate the prompt service while I waited.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great. Dealership

Knowledgeable staff and willing to listen to your concerns. The dealership is always striving to do better and always has the customer on their radar for service and upcoming specials.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

Extremely professional, courteous, knowledgeable and non-aggressive are adjectives that describe our experience with Alfred. Those are rare qualities in car sales associates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The way it should be!

Knowledge, professional, courteous and non-aggressive - amazing qualities in a car sales person-but Alfred has them all. Smooth, seamless and detailed approach to the leasing of our new 2020 RDX. Love my car already!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Georgy, we love hearing from our customers so thank you for taking the time to write this glowing feedback. I will be sure to pass along your praises to Alfred. Enjoy your new RDX! Kind regards, Violet Dokaj | Customer Care Manager

sales

very professional. great personality and negotiator. A pleasure to do business with. Quick turnaround and great product. Thank you for a positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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quick repairs!

lounge was comfortable while i waited, repairs were done quickly and i was out of there and able to get on with my day within an hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I have dealt with Dan for years now. He is always GREAT to work with. His estimates on time are always right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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