Reviews
Wonderful experience!
Wonderful experience! Everyone is professional and friendly! Hector took the time to explain the vehicle . Very patient throughout the process. I highly recommend this dealer to everyone
Wonderful experience!
Wonderful experience! Everyone is professional and friendly! Hector took the time to explain the vehicle . Very patient throughout the process. I highly recommend this dealer to everyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sandra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Jaguar White Plains and we hope to be of service again in the future.
had nice experience, car is beautiful, only thing is when
had nice experience, car is beautiful, only thing is when you are buying a new car, they should have it detailed, was not totally clean and spent $250 to detail car inside and out, they just ran it through the car wash because you were able to see the swirl marks from car wash.
had nice experience, car is beautiful, only thing is when
had nice experience, car is beautiful, only thing is when you are buying a new car, they should have it detailed, was not totally clean and spent $250 to detail car inside and out, they just ran it through the car wash because you were able to see the swirl marks from car wash.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Guido, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (914) 468-4201. We hope to hear from you.
Cara in the service department is awesome.
Cara in the service department is awesome. She gave tremendous customer service even though I didn?t purchase a vehicle there. She was truly concerned about my issues with the car.
Cara in the service department is awesome.
Cara in the service department is awesome. She gave tremendous customer service even though I didn?t purchase a vehicle there. She was truly concerned about my issues with the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steven, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I purchased my second car from here in four years and it
I purchased my second car from here in four years and it was an incredible experience thanks to my sales consultant Ronald Thomas who went over and beyond to find a difficult vehicle for me and make the process seamless while doing so.
I purchased my second car from here in four years and it
I purchased my second car from here in four years and it was an incredible experience thanks to my sales consultant Ronald Thomas who went over and beyond to find a difficult vehicle for me and make the process seamless while doing so.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the warm recommendation of the team here at Jaguar White Plains. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Hector and Dennie made this sales very smooth and
Hector and Dennie made this sales very smooth and explained every step and any questions we had. We were pleased and would definitely recommend this dealership
Hector and Dennie made this sales very smooth and
Hector and Dennie made this sales very smooth and explained every step and any questions we had. We were pleased and would definitely recommend this dealership
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Margarita, thanks so much for the warm recommendation of the team here at Jaguar White Plains. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The whole process was pleasant and painless.
The whole process was pleasant and painless. The salesperson was very knowledgeable, helpful and friendly. She explained options clearly, willing to negotiate and accommodate our needs.
The whole process was pleasant and painless.
The whole process was pleasant and painless. The salesperson was very knowledgeable, helpful and friendly. She explained options clearly, willing to negotiate and accommodate our needs.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hearan, thanks so much for the warm recommendation of the team here at Jaguar White Plains. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
BAIT AND SWITCH.
BAIT AND SWITCH...I called the morning of, they said the car I was looking at was still available only to drive an hour and a half to be told that it was sold but they'd be happy to sell me a new one. The owner of the dealership reached out and he said it was a legitimate mistake. To this day the car still is showing as available.
BAIT AND SWITCH.
BAIT AND SWITCH...I called the morning of, they said the car I was looking at was still available only to drive an hour and a half to be told that it was sold but they'd be happy to sell me a new one. The owner of the dealership reached out and he said it was a legitimate mistake. To this day the car still is showing as available.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (914) 468-4201 to discuss what we can do to help.
Beware!
Beware!!! Called first thing in themorning to find out if a car was available. Confirmed that it was, drove an hour and a half from Connecticut and they told me that it's sold... But they would be happy to have us look at a new one...Typical bait and switch used car salesman.
Beware!
Beware!!! Called first thing in themorning to find out if a car was available. Confirmed that it was, drove an hour and a half from Connecticut and they told me that it's sold... But they would be happy to have us look at a new one...Typical bait and switch used car salesman.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Chris, here at Land Rover White Plains, we strive for excellence, and are disappointed to hear that you received anything less. We would like the opportunity to make this up to you. Please contact our manager at (914) 614-7805 so we can make your experience a positive one.
Excellent and wonderful experience, all my questions was
Excellent and wonderful experience, all my questions was answered and i got wonderful price of the car of my choice. Thanks.
Excellent and wonderful experience, all my questions was
Excellent and wonderful experience, all my questions was answered and i got wonderful price of the car of my choice. Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I came in to explore purchasing a vehicle, George was
I came in to explore purchasing a vehicle, George was very knowledgeable and offered me several solutions. Never any pressure to buy.. Having made my decision after going backwards and forwards over three different vehicle options, the rest of the purchasing process was simple and done with professionalism. No arguments over price as what they advertised was what I paid. Very refreshing to be treated so well at a car dealership.
I came in to explore purchasing a vehicle, George was
I came in to explore purchasing a vehicle, George was very knowledgeable and offered me several solutions. Never any pressure to buy.. Having made my decision after going backwards and forwards over three different vehicle options, the rest of the purchasing process was simple and done with professionalism. No arguments over price as what they advertised was what I paid. Very refreshing to be treated so well at a car dealership.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Richard, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!