Jaguar Land Rover White Plains

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Statement

4.2
(180 reviews)
Visit Jaguar Land Rover White Plains
Sales hours:
Service hours:
View all hours
Service Sales
Monday 7:30am–5:30pm 9:00am–8:00pm
Tuesday 7:30am–5:30pm 9:00am–8:00pm
Wednesday 7:30am–5:30pm 9:00am–8:00pm
Thursday 7:30am–5:30pm 9:00am–8:00pm
Friday 7:30am–5:30pm 9:00am–7:00pm
Saturday 8:00am–2:00pm 9:00am–6:00pm
Sunday Closed Closed
New (888) 764-0357 (888) 764-0357
Used (888) 767-9963 (888) 767-9963
Service (888) 768-4543 (888) 768-4543

Inventory

See all 96 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since July 2016.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Service center

Phone number (888) 768-4543

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.2
(180 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

Everyone at Jaguar White Plains made our car purchasing

Everyone at Jaguar White Plains made our car purchasing experience a pleasurable one. The entire staff was friendly and courteous from beginning to end with no pressure in between. Every car purchase should be as smooth and professional as this one was. A very special thank you to Raul for assisting us with our new vehicle - we love it!

5.0

Thus far, the dealer appears to be good.

Thus far, the dealer appears to be good. I rate the dealer based on my short experience.

5.0

Exceptional Service

White Plains JLR Service has always gone above and beyond to repair or service my RRS. Edgar B., service manager is the only reason why I continue to service my vehicle there and why I would purchase another RR.

Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

5.0

Jose is the BEST !

Jose was so knowledgeable and efficient throughout the entire process. I’m definitely buying from him again !! He made a usually painful process as smooth as possible

Dealer response

Hi Jess, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

5.0

Isabella helped us tremendously to pick a supernaturally

Isabella helped us tremendously to pick a supernaturally good car. Still can’t believe I’m driving such a comfy car. She was attentive, mindful of our needs and incredibly nice.

5.0

Always a pleasure getting work on my car done at this

Always a pleasure getting work on my car done at this dealership. The staff is very pleasant and the work is done in a nice and timely manner as promised

5.0

Service was great

Ludwig and the service team at Jaguar Land Rover White Plains is amazing. Will recommend to anyone!

Dealer response

Hello Akil, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

4.0

Gordon

I had a very good experience at jaguar of White plains , very professional and courteous. Jose and zoley were very helpful in the process.

Dealer response

Hello Gordon, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

1.0

Terrible customer service

Terrible experience post buying. While the buying experience itself was great, car purchase is supposed to be so much more than the initial purchase and it has been a total bait and switch since. When i bought the new car, they took my existing leased F-type with the promise that there will be no charges for the return. A few weeks later, comes a letter from the Bank asking me to make payments for extra wear & tear and disposition fee even though everyone agreed (and still agrees) that i gave my leased car back in pristine condition. When you buy a new car, there isn't supposed to be a disposition fee, but I got hit by one! The frustrating part is that no one really bothers to call back and explain what is going on. Inspite of calling multiple times, the management refused to give me an update or even call back! The receptionist just asks me to send an email to which no one really responds! The service department is terrible as well. When I scratched my car contacted them to help resolve, they were not at all helpful. When purchasing, got convinced into buying all sorts of insurance and now no one is interested to help me understand how I can use it. Inspite of multiple emails, no replies! Terrible experience overall. Love my new car but a terrible customer service has left such a bitter taste in my mouth. I could have bought it anywhere and perhaps had a better overall experience. Never going back for sure!

Dealer response

Hello Binoy, thank you for leaving this detailed feedback about your experience with our dealership. We are deeply disappointed by your experience at Jaguar White Plains. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (914) 468-4201 to discuss what we can do to help.

1.0

Terrible experience post buying.

Terrible experience post buying. While the buying experience itself was great, car purchase is supposed to be so much more than the initial purchase and it has been a total bait and switch since. When i bought the new car, they took my existing leased F-type with the promise that there will be no charges for the return. A few weeks later, comes a letter from the Bank asking me to make payments for extra wear & tear and disposition fee even though everyone agreed (and still agrees) that i gave my leased car back in pristine condition. When you buy a new car, there isn't supposed to be a disposition fee, but I got hit by one! The frustrating part is that no one really bothers to call back and explain what is going on. Inspite of calling multiple times, the management refused to give me an update or even call back! The receptionist just asks me to send an email to which no one really responds! The service department is terrible as well. When I scratched my car contacted them to help resolve, they were not at all helpful. When purchasing, got convinced into buying all sorts of insurance and now no one is interested to help me understand how I can use it. Inspite of multiple emails, no replies! Terrible experience overall. Love my new car but a terrible customer service has left such a bitter taste in my mouth. I could have bought it anywhere and perhaps had a better overall experience. Never going back for sure!

Read all 180 reviews