Acura of Westchester

4.9
(4,206 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:30am–5:00pm 9:00am–4:00pm
2023 state dealer award View 16 awards
2023 state dealer award 2022 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2017 national dealer award 2016 national dealer award 2015 national dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

4.9
(4,206 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Westchester from DealerRater.

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5.0

Alex, Frankie, and the entire Acura family are honest and

Alex, Frankie, and the entire Acura family are honest and trustworthy. I am a long-standing, Acura customer since 2003 - they never steared me wrong.

5.0

Alex, Frankie, and the entire Acura family are honest and

Alex, Frankie, and the entire Acura family are honest and trustworthy. I am a long-standing, Acura customer since 2003 - they never steared me wrong.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

This is the third car I have bought at Acura off

This is the third car I have bought at Acura off Westchester. They have earned my trust.

5.0

This is the third car I have bought at Acura off

This is the third car I have bought at Acura off Westchester. They have earned my trust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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1.0

Purchased a vehicle from them and had it shipped to

Purchased a vehicle from them and had it shipped to texas, upon receiving the vehicle i noticed 3 sry rotted tires and were unsafe to drive on and had to immediately purchase 3 tires for 1000 dollars. The cup holder has 2 missing grips and under the hood the cooling over flow tank was not in place and just hanging. Inspection? I think not, i reached out to the John and has never responded, not a good way to do business.

1.0

Purchased a vehicle from them and had it shipped to

Purchased a vehicle from them and had it shipped to texas, upon receiving the vehicle i noticed 3 sry rotted tires and were unsafe to drive on and had to immediately purchase 3 tires for 1000 dollars. The cup holder has 2 missing grips and under the hood the cooling over flow tank was not in place and just hanging. Inspection? I think not, i reached out to the John and has never responded, not a good way to do business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Acura of Westchester is truly exceptional!

Acura of Westchester is truly exceptional! My sales consultant, Matt, was amazing! Shopping for my first car was made a breeze thanks to his attentive care, thorough follow-up, and incredible patience. Matt's top-notch customer service made my experience truly delightful. He handled every detail from beginning to end flawlessly. I'm beyond impressed. I am all smiles with my new car! Everyone I encountered on the team was a pleasure to work with. For anyone considering an Acura, I highly recommend working with Matt at Acura of Westchester

5.0

Acura of Westchester is truly exceptional!

Acura of Westchester is truly exceptional! My sales consultant, Matt, was amazing! Shopping for my first car was made a breeze thanks to his attentive care, thorough follow-up, and incredible patience. Matt's top-notch customer service made my experience truly delightful. He handled every detail from beginning to end flawlessly. I'm beyond impressed. I am all smiles with my new car! Everyone I encountered on the team was a pleasure to work with. For anyone considering an Acura, I highly recommend working with Matt at Acura of Westchester

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Everyone was professional easy to work with.

Everyone was professional easy to work with. Made it an esdy buy from start to finish. Manager Nick Ramunto was excellent.

5.0

Everyone was professional easy to work with.

Everyone was professional easy to work with. Made it an esdy buy from start to finish. Manager Nick Ramunto was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Essly was super helpful and made sure that all of our

Essly was super helpful and made sure that all of our questions were answered before we made a deal. He communicated very well.

5.0

Essly was super helpful and made sure that all of our

Essly was super helpful and made sure that all of our questions were answered before we made a deal. He communicated very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

amazing experience at acura of westchester.

amazing experience at acura of westchester. smooth and easy process. Justin was excellent and very helpful when it came to choosing the car for me. 10/10 experience. Highly recommended.

5.0

amazing experience at acura of westchester.

amazing experience at acura of westchester. smooth and easy process. Justin was excellent and very helpful when it came to choosing the car for me. 10/10 experience. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Matt was awesome.

Matt was awesome. From start to finish he handled everything quickly and efficiently. He has a great personality and makes you feel comfortable right away. New car shopping can be stressful and annoying when you aren't working with the right people, but everyone (Matt, Michelle, and Franky) that I dealt with at Acura of Westchester were AMAZING. They helped work through a few minor hangups with ease and never left me worried or wondering what was going on. I highly recommend EVERYONE on this team and will not hesitate to use them again when this lease is up.

5.0

Matt was awesome.

Matt was awesome. From start to finish he handled everything quickly and efficiently. He has a great personality and makes you feel comfortable right away. New car shopping can be stressful and annoying when you aren't working with the right people, but everyone (Matt, Michelle, and Franky) that I dealt with at Acura of Westchester were AMAZING. They helped work through a few minor hangups with ease and never left me worried or wondering what was going on. I highly recommend EVERYONE on this team and will not hesitate to use them again when this lease is up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

We love working with Jose Crespo, we are like family.

We love working with Jose Crespo, we are like family. This dealership treats us with kindness and respect. The whole team is wonderful, we would not trade this family for another.

5.0

We love working with Jose Crespo, we are like family.

We love working with Jose Crespo, we are like family. This dealership treats us with kindness and respect. The whole team is wonderful, we would not trade this family for another.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

This is my 2nd vehicle with Acura of Westchester and I

This is my 2nd vehicle with Acura of Westchester and I would like to thank Jose crespo for his help & patience while dealing with me. Very professional and very attentive. I am happy with my purchase thanks to Jose and acura of Westchester.

5.0

This is my 2nd vehicle with Acura of Westchester and I

This is my 2nd vehicle with Acura of Westchester and I would like to thank Jose crespo for his help & patience while dealing with me. Very professional and very attentive. I am happy with my purchase thanks to Jose and acura of Westchester.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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