Ray Catena Lexus of Larchmont

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Reviews

4.9
262 lifetime reviews. Includes reviews of Ray Catena Lexus of Larchmont from DealerRater.com
  • Excellent Experience

    I had a great experience buying a certified used car from Ray Catena Lexus of Larchmont. I mainly worked with Paolo Derosa who was very friendly, ...


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    I had a great experience buying a certified used car from Ray Catena Lexus of Larchmont. I mainly worked with Paolo Derosa who was very friendly, polite and professional. I live an hour and a half away from them so I negotiated the deal with him over the phone. We closed the deal within 5 minutes on the phone because whatever they listed on the website was the price (almost) that I paid plus tax and fee. Also, the interest rate that they offered was the lowest that I could get. On the day of delivery, Paolo was out of town and Noel Greenstein, who was very nice and friendly too, took care of all papers. I would highly recommend this dealership in terms of buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Experience
    July 29, 2017

    I always take my car to Ray Catena for service. Needless to say, I am very pleased with it or I would not return. On my recent trip with my 11 y...

    Ray Catena Lexus

    Thank you for the five-star rating and review. It's a pleasure to know that right from the moment you walked in you received outstanding service. ...


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    I always take my car to Ray Catena for service. Needless to say, I am very pleased with it or I would not return. On my recent trip with my 11 year old IS250, it needed a major service. I have been thinking seriously about buying a new car. While I was waiting, the service advisor introduced to me to a very nice person from sales who offered to appraise my car. She showed me a very nice CPO IS250. I liked it but have not bought a second hand car in 30 years. (Yep, I am old.) But, after test driving I felt this was definitely a possibility. I had not decided. Over several weeks, Nicole and I talked frequently. I need a lot of information and everything in the deal has to be crystal clear. She was very professional and patient with me, staying with me through the whole process. There was no hand-off to another person. She was my sales person.. I finally bought the car and followed up with me to make sure I was pleased with my purchase. Obviously, I think she would be happy to sell me something else if I was not satisfied. But, I am happy for now and pleased with the experience. Thank you Nicole!

    Does recommend this dealer
    Ray Catena Lexus

    Thank you for the five-star rating and review. It's a pleasure to know that right from the moment you walked in you received outstanding service. We're glad to know that Nicole could assist you, answering all of your questions and helped you find the perfect car. At our dealership, our customers' satisfaction is always our top priority. We hope you love driving around in your new Lexus. Please don't hesitate to contact us if you have any questions, comments, or concerns. We look forward to seeing you again in the future.


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  • Best car buying experience ever!!!
    July 23, 2017

    amazing dealership! I would definitely recommend anyone to purchase a car at Ray Catena Lexus! Thanks for such an amazing experience! Fabio made ...

    Ray Catena Lexus

    Thank you for the positive feedback. It's a pleasure to hear that you had a pleasant experience. Our top priority is our customer's satisfaction, ...


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    amazing dealership! I would definitely recommend anyone to purchase a car at Ray Catena Lexus! Thanks for such an amazing experience! Fabio made sure my needs were met. I couldn't be more happy with my new Lexus IS 300 F Sport AWD! This car is bad a**!!

    Does recommend this dealer
    Ray Catena Lexus

    Thank you for the positive feedback. It's a pleasure to hear that you had a pleasant experience. Our top priority is our customer's satisfaction, making sure they enjoy they enjoy their car buying experience and receive only the best of service. We hope you love driving around in your new Lexus IS 300 F Sport! We look forward to seeing you again in the future.


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