Ray Catena Lexus of Larchmont

Reviews

4.9
(387 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Ray Catena Lexus of Larchmont from DealerRater.

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5.0

Sales Rep.

Sales Rep. Luis Tatis is an absolute gem!! He was extremely knowledgeable and personable from the first initial greeting all the way to the end. He was straight up and honest. He went out of his way to do his best and showed sincere care for his customers. Would highly recommend asking specifically for him if you’re looking to purchase a car!!

Dealer response

We’re so happy to hear that Luis went above and beyond to provide a 5-star experience. Thank you so much for sharing. Until next time, take care!

5.0

RO was great to work with highly recommend him

Ask for RO DAVIS, SR. , he is truly the best! He made the process really smooth and easy, RO was there for me every step of way, he was very helpful. Answered every question. Sent pictures and videos as requested I couldn’t be more happy with the service he provided me on my purchase. RO is a true professional do your self a favor and work with RO you won't regret it.

Dealer response

We appreciate you taking the time to leave such a positive review, Yahaira. Congrats on your purchase, and we hope we can be of assistance to you again someday.

5.0

Ask for RO DAVIS, SR.

Ask for RO DAVIS, SR. , he is truly the best! He made the process really smooth and easy, RO was there for me every step of way, he was very helpful. Answered every question. Sent pictures and videos as requested I couldn’t be more happy with the service he provided me on my purchase. RO is a true professional do your self a favor and work with RO you won't regret it.

Dealer response

We are thrilled to head you had a positive experience with our team at Lexus of Larchmont! Until next time, take care!

5.0

A truly excellent buying experience!

A truly excellent buying experience! I worked with Jeff S. in sales and he made the process no pressure, easy and turnkey. Kept me informed every step of the way from my first inquiry, trading in my vehicle, to picking up my Lexus. I recommend reaching out to Jeff S. at Ray Catena Larchmont if you’re looking for a Lexus.

Dealer response

We love hearing from our customers about their car-buying experience, thank you for sharing. Take care and enjoy!

5.0

This dealership is amazing.

This dealership is amazing. I had Jeff as our salesman and he made it such a joy to buy my new RX350. He was friendly and kind. As soon as I pulled up Jeff had a huge red bow on my new car as was just as excited as me! He walked us through every step and made the process easy. If you visit Lexus Just See Jeff! He will be in the back corner with his suspenders. I normally don't write reviews but I was so pleased I had to write this. Thanks Jeff for making this experience so fun!

Dealer response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Until next time, enjoy your new Lexus!

5.0

I had a very pleasant experience working with the team at

I had a very pleasant experience working with the team at this location. Everyone was extremely friendly and we were greeted as soon as we entered the door. We began working with Jeff who took great care of me getting my very first car. I had to wait a couple of weeks for my car to arrive & Jeff provided updates every step of the way. Very happy girl in the end!

Dealer response

We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating and we hope to see you again. Congrats on your first car and enjoy!

5.0

We had the most pleasurable and professional experience

We had the most pleasurable and professional experience dealing with Jeff Symeon (JSymeon@raycatenalexusny.com) in getting our beautifully perfect RX 350. Jeff was most pleasant and patient, but most importantly he listened to our needs and made even a visit to a new car dealer, a pleasure. Bo Zgoda

Dealer response

Bo, we are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating and we hope to see you again.

5.0

Great salesman, great service.

Great salesman, great service. Have been a customer for at least 20 years and would not go anywhere else!

Dealer response

We love hearing from our returning customers, and we appreciate you taking the time to leave us this 5-star review. Until next time, take care!

5.0

I had bought 3 Lexus previously and then had moved to

I had bought 3 Lexus previously and then had moved to Connecticut and when preparing to buy local , the experience was not the same. I returned to Ray Catena, for the complete package. They have a great sales staff (thanks Jeff) , great management,( thanks Dave), and most importantly an honest service department that is second to none ( thanks Gasper) . 5 STARS again!!

Dealer response

Our goal is to ensure all customers have 5-star experiences at Ray Catena Lexus of Larchmont, and we're thrilled to hear this was the case for you. Congrats on your purchase, David!

5.0

Outstanding experience!

Outstanding experience! Jeff was friendly, helpful and most importantly he demonstrated true professionalism. He went out of his way to prepare a car for us to view when the dealership was closed. He walked us through the process and we bought the car from him over the phone on his day off. It wasn’t expected, but I appreciate him taking the time on his day off to take our deposit and seal the deal on the car my wife was looking for. Well worth a 2 1/2 hour ride each way to deal with Jeff and the dealership.

Dealer response

Your wonderful feedback and rating mean a lot to us and we look forward to your next visit, Ed! Take care!

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