Rivera Toyota of Mt. Kisco

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Reviews

Average Ratings

4.9
786 lifetime reviews. Includes reviews of Rivera Toyota of Mt. Kisco from DealerRater.com
  • Wonderful and extremely helpful!
    March 29, 2017

    Our sales person, Cynthia Rojas, couldn't have been more helpful--it made our buying experience a pleasure, and we are very pleased with our new P...


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    Our sales person, Cynthia Rojas, couldn't have been more helpful--it made our buying experience a pleasure, and we are very pleased with our new Prius. We would definitely return were we to purchase another vehicle and would recommend Cynthia very highly!

    Does recommend this dealer

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  • Seemless and very helpful
    March 29, 2017

    Our sales person Colin Bowman was excellent. We purchased a vehicle with him late January and mid March. He made both purchases as simple, and eff...


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    Our sales person Colin Bowman was excellent. We purchased a vehicle with him late January and mid March. He made both purchases as simple, and efficient as possible. Easiest two car buying processes ever. We told him what we were looking for and nailed it both times. We had a vehicle that had a scratch on the mirror and the dealership took care of it for us as promptly as they could. The team their worked together very well and feel very comfortable recommending them to any one who is in the market for a car.

    Does recommend this dealer

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  • Very professional and helpful
    March 29, 2017

    I made an appointment for an oil change and to have my snow tires removed. Kevin reminded me I was due for a larger checkup and it was done at the...


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    I made an appointment for an oil change and to have my snow tires removed. Kevin reminded me I was due for a larger checkup and it was done at the same time saving me an extra service trip. His estimate of time was very on target.

    Does recommend this dealer
    Came in for service or repair

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  • My experience was outstanding from start to finish.
    March 28, 2017

    The whole staff was very professional and efficient. They made the buying experience enjoyable. They got us the perfect vehicle and we couldn't be...


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    The whole staff was very professional and efficient. They made the buying experience enjoyable. They got us the perfect vehicle and we couldn't be happier. We would highly recommend Rivera Toyota to anyone looking to purchase a new vehicle.

    Does recommend this dealer

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  • Fix Seat and Window Recalls and Water Pump Replaced
    March 28, 2017

    I had two of the Toyota product recalls fixed and while in service was informed that my water pump needed replacement. Fortunately, I have a 100K...


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    I had two of the Toyota product recalls fixed and while in service was informed that my water pump needed replacement. Fortunately, I have a 100K warranty which covered the water pump, including labor. I had to pay $106 for a belt, which was not covered. The Service Advisor, Ronald Odegaard, offered a loaner car which was excellent. It served as a "test drive". The loaner was a 2017 Highlander. I loved it. Now I'm trying to see how I can afford it. Service was easy and quick. So far my RAV4 is running fine.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent Advisor
    March 27, 2017

    Jose is always friendly and accommodating. My car is always serviced in a timely fashion and clean. for every 5000 miles Jose has been professiona...


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    Jose is always friendly and accommodating. My car is always serviced in a timely fashion and clean. for every 5000 miles Jose has been professional and kind.

    Does recommend this dealer
    Came in for service or repair

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  • Fast maintenance service
    March 27, 2017

    I've only been there twice for my 5,000 and 10,000 maintenance service, which I prepaid, but Jose Azize was very professional and took care of me ...


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    I've only been there twice for my 5,000 and 10,000 maintenance service, which I prepaid, but Jose Azize was very professional and took care of me right away, and after a short wait he returned my car to me and even had it cleaned it inside and out.

    Does recommend this dealer
    Came in for service or repair

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  • Friendly and trustworthy
    March 25, 2017

    I took my daughter's car in for the annual inspection and because she had a parking assist warning light come on the day before. The morning we we...


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    I took my daughter's car in for the annual inspection and because she had a parking assist warning light come on the day before. The morning we went the warning was gone and the dealership explained it was likely caused by snow and ice blocking the sensor. Others dealers might have charged a lot of money to "repair" the non-problem. The also took care of a recall issue on the rear-hatch. The car was ready when promised and the total cost was $10 for the inspection. I previously took the cart to a different dealer and had a horrible experience. I will take the car to Rivera Toyota from now on. They have Sunday hours too!

    Does recommend this dealer
    Came in for service or repair

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  • Seamless
    March 24, 2017

    From test drive to signing the lease, I felt confident in all aspects of the transaction. George was a pleasure to deal with. This is my second ca...


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    From test drive to signing the lease, I felt confident in all aspects of the transaction. George was a pleasure to deal with. This is my second car I leased here and both times I had a great experience.

    Does recommend this dealer

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  • Was there for a recall on my 2009 Totoya Camry.
    March 24, 2017

    I received an appointment within 3 days. Ronald Odegaard was a pleasure to work with. He was extremely accommodating, helpful, knowledgeable; an...


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    I received an appointment within 3 days. Ronald Odegaard was a pleasure to work with. He was extremely accommodating, helpful, knowledgeable; and courteous. I would request to work with him again.

    Does recommend this dealer
    Came in for service or repair

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