Reviews
Not the most transparent in terms of pricing and fine print / options when it comes to the financial department.
Not the most transparent in terms of pricing and fine print / options when it comes to the financial department.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
My latest visit to Rivera Toyota was with the service department. Vilma was an absolute joy to deal with and my vehicle was serviced as expected in the time promised
My latest visit to Rivera Toyota was with the service department. Vilma was an absolute joy to deal with and my vehicle was serviced as expected in the time promised
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Beth is always patient and listens to my concerns about my car. She takes the time to make sure that she understands my needs responding with suggestions to address them. She remembers who I am and is always quick to ask about my family, which makes the experience much more personable.
Beth is always patient and listens to my concerns about my car. She takes the time to make sure that she understands my needs responding with suggestions to address them. She remembers who I am and is always quick to ask about my family, which makes the experience much more personable.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Always polite and efficient. However changed all my dashboard settings!!!never put them back!!ahggggg
Always polite and efficient. However changed all my dashboard settings!!!never put them back!!ahggggg
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was looking for a 4Runner and from the moment I stepped into the dealership they treated me like family. Silia the cars saleswoman was fantastic. I highly recommend her. She went above and beyond. I’m am very satisfied I went to Rivera Toyota.
I was looking for a 4Runner and from the moment I stepped into the dealership they treated me like family. Silia the cars saleswoman was fantastic. I highly recommend her. She went above and beyond. I’m am very satisfied I went to Rivera Toyota.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They were professional courteous and accommodating in every way. Told me what they were going to do, how long and how much and delivered on their commitment
They were professional courteous and accommodating in every way. Told me what they were going to do, how long and how much and delivered on their commitment
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our experience was good from beginning to end. Our sales rep Trey was very attentive and went the extra mile to help.
Our experience was good from beginning to end. Our sales rep Trey was very attentive and went the extra mile to help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Rivera Toyota is awesome! Our experience from start to finish was a 10/10. Junior Martez and Tiffany Delvecchio were responsive, knowledgeable, and helpful every step of the process. We wanted a specific vehicle with certain features and Rivera was able to deliver us a beautifully maintained, low mileage gold certified CPO in amazing condition and it still has that new car smell!! Without a doubt this place delivers high-end service- thank you, Rivera team, I love my new car!!
Rivera Toyota is awesome! Our experience from start to finish was a 10/10. Junior Martez and Tiffany Delvecchio were responsive, knowledgeable, and helpful every step of the process. We wanted a specific vehicle with certain features and Rivera was able to deliver us a beautifully maintained, low mileage gold certified CPO in amazing condition and it still has that new car smell!! Without a doubt this place delivers high-end service- thank you, Rivera team, I love my new car!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I worked with Ersilia to find a car for my family. She took the time to make sure I was satisfied with my purchase. She was amazing to work with! I highly recommend her as she is very knowledgeable and kind. She treated me like I was family.
I worked with Ersilia to find a car for my family. She took the time to make sure I was satisfied with my purchase. She was amazing to work with! I highly recommend her as she is very knowledgeable and kind. She treated me like I was family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Rivera Toyota of Mt. Kisco should be studied as a case study in customer satisfaction. The entire purchasing process was handled in a calm, professional, and respectful manner. Ersilia carefully guided us to a car that surpassed our expectations, Mariano was happy to offer suggestions when questions arose, Tiffani handled the financial documents with expertise, and Liam made sure we were not just satisfied with our overall experience but had enjoyed each step. Our car arrived earlier than expected, better optioned than expected, and was delivered in immaculate condition. The quality of service and dedication to the customer offered at Rivera Toyota is nothing short of extraordinary.
Rivera Toyota of Mt. Kisco should be studied as a case study in customer satisfaction. The entire purchasing process was handled in a calm, professional, and respectful manner. Ersilia carefully guided us to a car that surpassed our expectations, Mariano was happy to offer suggestions when questions arose, Tiffani handled the financial documents with expertise, and Liam made sure we were not just satisfied with our overall experience but had enjoyed each step. Our car arrived earlier than expected, better optioned than expected, and was delivered in immaculate condition. The quality of service and dedication to the customer offered at Rivera Toyota is nothing short of extraordinary.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car