Rivera Toyota of Mt. Kisco

good and fast service. They gave me the attention I needed and they have a very clean place

Checked in easily, waited maybe 15 minutes and car was done. Everyone there was very nice and the whole process was easy and quick.

Wonderful sales people and support staff. My sales person was thorough in explaining new items in the car

I love the customer service the Dealers always gives to me they are always very efficient. thatas one of the reasons why i always comeback.

This service was well done. Professionsl and great customer relations. Fully recommend Riviera Service department

I have had good experiences and not so good experiences with this dealership. I have kept going here out of convenience really.

Staff is nice, friendly, and polite -- but, it's not clear that they actually check anything when you bring a car in for ToyotaCare service. They don't use a checklist system, they don't tell you about tire inflation or fluid levels, or anything. In my previous experience with this dealer, the service staff was always trying to talk me into un-needed services, or to sell me a new car, instead of helping me stay in my existing vehicle. The service techs might be fine --- but the culture at this dealership is not focused on serving customer interests, just their own.

Friendly and courteous. However had to wait half an hour although I had an appointment and maintenance contract not on file with service 2 weeks after made.

Courteous, wait time was ok. Staff was friendly, nothing special about an oil change. They upsold me on rotating tires which I had done 4 months ago, not sure that was necessary.

Came in for a 20,000 service and a new tire. Joe did everything to make my wait be reasonable. Also went out of his way to make me feel comfortable. It took longer than expected but Joe apologized for the delay.